Brook C. Johnson

13485 Pecos St.
Westminster, CO 80234
 [Send email to request phone number] 30-9488
[Send email using form at bottom]

WORK EXPERIENCE

TECHNICAL WRITER FOR MELCO EMBROIDERY SYSTEMS Denver, CO 2004-2009
• Wrote and edited all parts, software, hardware, and technical HTML help
systems and manuals 
• Created Technical Advisory Bulletins, Release Notes, and Work Instructions
• Handled engineering change orders (ECOs) for the software engineering group
• Assisted in developing training videos and places within help systems
• Proofread all documents for engineering department
TECHNICAL WRITER FOR XCEEDID CORPORATION Golden, CO 2004
• Created and edited Bills of Material (BOMs)
• Set up part numbering system for entire company
• Diagrammed family trees for each product in the company
• Created templates for engineering specifications, installation manuals, etc…
• Wrote all documents for the company
TECHNICAL WRITER FOR QUANTUM CORPORATION Boulder, CO 2001-2002
• Performed as lead technical editor for all documents in the group
• Created and edited engineering specs for all products
• Managed daily work of processing engineering change orders
• Assisted in creating, updating, and editing the internal style guide
• Wrote technical documents and processes
• Trained employees on processing engineering changes
DOCUMENTATION SPECIALIST FOR SUN MICROSYSTEMS Broomfield, CO 2001
• Worked with team to analyze and create business process flow models for the
new educational e-commerce system
• Drew up business process flow diagrams to deliver to client
• Assisted in documenting questions and problems the clients had during the
business re-engineering
• Designed spreadsheets to keep track of process flow modeling activities
TECHNICAL WRITER FOR SUN MICROSYSTEMS Broomfield, CO 2000-2001
• Dialogued with engineers about the processes of the SunSolve team
• Documented the processes of the SunSolve web site and the SunSolve team
• Collaborated with engineers to refine the process documentation
• Created viewlets to train people on using the SunSolve web page and the KMS
Lite tool
WRITER/PRODUCER FOR KLZ 560 AM Denver, CO 2000
• Developed and edited copy for clients
• Produced commercials and radio spots
• Managed accounts for clients (service meetings and new advertising
strategies)

COMPUTER SKILLS

Experienced in Windows 98/2000/XP/Vista, Word, Framemaker, Adobe Acrobat,
RoboHelp, Adobe Illustrator, PowerPoint, Great Plains, Excel, Visio, Publisher,
Photoshop, InDesign, Captivate, Quark, Lotus, Access, MS-Project, Front Page,
Zavanta, browser technologies, scheduling programs, and many other software
applications on a PC/Server environment.

EDUCATION

STATE UNIVERSITY OF NEW YORK AT POTSDAM Potsdam, NY
Bachelor of Arts Degree in English Writing, GPA: 3.7/4.0