Stephanie M. Edwards
7968 Superior Hill Place
Colorado Springs, CO 80908
H:  [Send email to request phone number] 31-0061/ Cell:  [Send email to request phone number] 29-8194


EDUCATION
Associate Degree in Business 2004, American Intercontinental University 

WORK HISTORY
Technical Support - Home Agent - Cloud 10 Corporation, September 2009 – February
2010

•	Provided technical support for broadband customers.  
•	Performed trouble-shooting of user problems- such as email issues, modems
connectivity, basic PC Networking. 
•	Provided sales support when needed. 
•	Explained company policies concerning email, account information, and program
availability to customers and technicians. 

Self Employed  -- Created 4 U!,  Colorado Springs, CO September 2002 – Current 

•	Develop flyers, catalogs and other sales and marketing documents for 27
businesses.  
•	Develop and maintain websites incorporating PHP and HTML.  
•	Provide virtualized office administrative assistance utilizing Microsoft’s
Office Suite (Word, Excel, Access, PowerPoint and Publisher).  
•	Conduct independent marketing.  

Sales Associate (Summer Hire) -- Army & Air Force Exchange Services, Peterson
AFB, CO May 2002 – August 2002
Garden Shop; 
•	Assisted customers in choosing soils, fertilizers, and lawn equipment.  
•	Maintained store cleanliness as well as stocked shelves.   

Independent Candle Consultant -- PartyLite – July 2001 – July 2004

•	Coordinated and conducted in-home shows.  
•	Processed product disputes between the customer and manufacturer.  
•	Received, inventoried and invoiced deliveries.  

Administrative Assistant -- Technology Interchange Resources, Colorado Springs,
CO  – February 2001- June 2001

•	Developed, managed and maintained an office filing system for paper and
electronic files.
•	Processed course registrations to ensure classes were not overbooked.  
•	Fielded questions from government personnel and authorized contractors
regarding course content, requirements and registration.  

Customer Service Representative -- Checks Unlimited, Colorado Springs, CO --
January 2000 – March 2000

•	Placed orders for new and returning customer.  
•	Courteously dealt with customer complaints, worked quickly to resolve the
issue.  
•	Provided information to customer inquiries.  
•	Ensured urgent orders were placed and routed to meet customer demands. 

Sales Associate -- PretzleMaker’s Inc, Colorado Springs, CO -- October 1999 --
January 2000

•	Opened store, ensured daily supplies were stocked and ready for use.  
•	Conducted inventories, updating managerial supply list as needed.  
•	Cooked and prepared food products.  
•	Conducted end-of-day inventories.  
•	Closed out register, ensuring sales receipts matched.

Temporary Staffing Employee -- Option One, Colorado Springs, CO -- June 1999 –
October 1999

•	Filled temporary job requirements for several local businesses.  
•	Conducted employment verification of potential hires.  
•	Managed Human Resources files.  
•	Administered employment testing.  
•	Created address labels. 
•	 Participated in assignment and notification of random drug testing.  
•	Managed and validated archived files and documentation.




Volunteer Work

Newsletter Editor/1stVice President - Embroiders Guild of America, Pikes Peak
Chapter
Sept 2008 – June 2010

•	Responsible for compiling articles and designing the layout for a monthly
newsletter.  
•	Generated labels via mail merge, printing and mailing newsletters.  
•	Designed durable replacement table signs. 
•	Participated in planning and coordination of Chapter-wide luncheon.

Girl Scouts Troop Leader, September 2005 – Current
•	Have lead  a multi level group consisting of 23 girls in all ranges of Girl
Scouts, encompassing Daisy’s, Brownies, Juniors, Cadettes, and Seniors as well as
a Brownie and Junior troop.  
•	Plan weekly and bi-weekly meetings to ensure adequate activities to entertain
and educate the girls striving to meet requirements for a minimum of 8-10 badges
a year.  
•	Coordinate including all meals, snacks, and activities.  
•	Arrange guest visitors to provide specialized instruction to all levels.  
•	Coordinate cookie and nut sales within the troop, following all Local and
National policies and procedures. 
•	Manage troop bank accounts and fundraising activities to fund activities and
troop supplies. 
•	Create and maintain a budget for troop funds. 
	
Girl Scouts Service Unit Director, September 2007 – May 2008 

•	Coordinated 23 troops within the area.  
•	Provided support to Troop Leaders within the Service Unit.  
•	Responsible for the placement of  girls into troops as needed.  
•	Planned and coordinated a Cook-Out and Event Day for 200+ girls and their
families. 
•	Held monthly meetings for Troop Leaders to disseminate training and
information.  

Newsletter Editor - Kalkar International Wives Club, May 2004 – May 2005 

•	Developed layout for monthly international wives club newsletter.  
•	Redesigned club logo to incorporate new NATO member nations. 
•	Proofread and edited articles to ensure proper English grammar and
punctuation.  
•	Created PDF version of the newsletter for electronic distribution.  
•	Delivered newsletters to base support facilities.

OTHER EXPERIENCE
BrainBench certifications:  Complete list available at www.brainbench.com
transcript number 734740.

MS Excel 2003 Fundamentals
Computer Literacy (Windows XP) – Mastery Level
Computer Fundamentals (Windows XP)

REFERENCES
Available upon Request