Nicole Pituch                                                                   
             
386-314-6675                                                                    
                            2457 Forecastle Drive
[Send email using form at bottom]                                               
                   Fort Collins, Colorado 80524
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Administrative Assistant/Receptionist

PROFESSIONAL PROFILE: 5 years experience in Secretarial and Receptionist duties.
Detail oriented person who continually works to improve skills and provide the
best outcome for clients, management, and colleagues. A team player who goes the
extra mile while working effectively and efficiently without supervision. Able to
handle multi-line phones, diverse clientele, and high stress situations in a
friendly and professional manner. Demonstrates good business ethics by respecting
confidentiality at all times.  

SUMMARY OF SKILLS

•	Scheduling                                    
•	Data Entry
•	Computer Programs 
•	Office Equipment
•	Filing
•	Messages
•	Hand Written and Email Correspondence
•	Records Maintenance	•	Create/Set Up New Files
•	Maintain Clean/Neat Work Environment
•	Organization
•	Time Management 
•	Ordering Supplies
•	Customer Service
•	Problem Solving
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RELEVANT EXPERIENCE

Legal Secretary- Law Office of Paul M. Kocsis, Avon, OH                         
                           2011
•	Create and file new client information
•	File Court documents in to appropriate office file
•	Mail, Fax, and Phone requests for information on client’s behalf
•	Write Discovery Letters, Subpoenas, Affidavits, etc.
•	Write and send correspondence
•	Use U.S. Postal Services
•	Receive funds from clients
•	Communicate with Attorney and others
•	Access County Court Dockets and Cases 
•	Maintain office supplies

Vendor Manager/ Liaison- Lender Processing Services, Solon, OH                  
         2010-2011
•	Recruit/Hire/Terminate business relationships with contractors
•	Manage network of over 30 contractors
•	Recognizing rural areas and analyze needs
•	Request and maintain contractor’s insurance information on file
•	Generate Excel spreadsheets 
•	Communicate with Client Teams and Internal Processors
•	Communicate with and coach contractors on performance and late work
•	Communicate with clients and homeowners
•	Utilize software programs 
•	Improve and/or create processes
•	Assist other coworkers

Real Estate Appraisal Coordinator- MIS Inc., Warrensville Heights, OH           
       2009-2010
•	Assign appraisal orders from Lenders to Appraisers all over the Nation
•	Consult and participate in resolution management
•	Foster new business relationships
•	Manage appointment and appraisal report status 
•	Email and telephone communication
•	Approve invoices
•	Direct back-end requests from Lenders to QC Department
•	Request and maintain appraiser’s insurance information on file

Receptionist- The Spa at Riverview, New Smyrna Beach, FL                        
                2008-2009
•	Opening and closing manager
•	Customer Service
•	Coordinate and confirm appointments
•	Answer and direct phone calls

Realtor/Receptionist- Keyes Company Realtors, New Smyrna Beach, FL              
     2006-2007
•	Research county records, property zoning and tax assessments
•	Prepare comparative marketing analyses and legal contracts
•	Maintain customer files and MLS website
•	Actively participate in Association of Realtor Board and Company meetings
•	Recruit newly licensed real estate agents
•	Input advertisements
•	Answer and direct phone calls
•	Organize listing and contract packets
•	Copy, fax, and file documents
•	Send, receive, and distribute mail