Summary
Experienced PMP certified project manager with 10+ years functional experience.
IT Infrastructure project experience includes data center relocation, web
application deployments and upgrades, account security controls, and networking
projects. Industry exposure includes health care, insurance, banking, and
aerospace. Lead projects in aviation & aerospace, finance & investment banking,
insurance, medical & health care, and IT outsourcing Industries. Operating
systems include NT, UNIX / AIX, Windows, and Linux.
Project Manager, Oxford IT Consulting, Inc. (6/2001 present)
Client: Mass Mutual Financial Group
Infrastructure project intended to enable business reporting from TPP, a third
party life policy processing application developed by Planet Soft
(http://www.planetsoft.com/policy_pro.html ). Project objective was deployment
of performance reporting capability utilizing both new and existing IT systems,
including COGNOS and SAP.
.
Developed project plan to build data pathway flow from TPP through staging
tables into IIF (Insurance Information Factory) and various data stores.
Followed Mass Mutual QMG Project management process. Followed prescribed
processes, engaging functional teams from throughout the organization.
Developed and maintained financial forecast (Operational Plan), performing
monthly reconciliation of disparities between forecast and actual resource
charges.
Monitored and controlled workflow according to plan.
Developed mitigation strategies to accommodate unanticipated delays due to
resource constraints and work reprioritization.
Client: ING
Surround Replacement Project. Objective was to build a standardized
information service platform supporting rapid business solution development
through data access enablement and reuse.
Lead team of Business system analysts in the development of Functional
specification documents (FSD) defining the features to be designed and built into
the new environment.
Developed aggressive yet achievable plan to complete FSDs for 20 features
within 6 month time frame.
Developed resource and cost forecast. Tracked and reported on plan vs.
actuals.
Execute to plan, managing and reporting on progress to various audiences.
Trained in use of CLARITY Project Management tool. Served as CLARITY focal
point for the Surround project team: Responsibilities included creating weekly
status, financials, time logging, end of month financial corrects, adding and
removing project resources, etc.
Client: Aetna
Monitor, control, and report on finances for WCC Environmental Consolidation
Project. Project involved approximately 300 SMEs (subject matter experts), 105
business critical applications, and 4 Domain Project Managers, with a budget of
approximately $8M. Identified and reported on discrepancies between hours billed
by technical teams and completion of project tasks. Assisted DPMs in resolution
of identified problems as requested.
Run, balance, and analyze financial reports generated utilizing Planview,
Crystal Reports, and numerous Excel spreadsheet reports.
Prepare and present application project scorecard at weekly L1 core team
meeting
Manage and facilitate all application detailed analysis work sessions
Client: IBM Global Services and IBM Integrated Technology Delivery. Transition
Services
Lead deployment of Virtual Server Administration (VSA) utility to 850 mission
critical UNIX servers owned and operated by the client, a major airline. VSA is
an IBM software tool developed to improve efficiency by providing centralized
server management. Initially, a manual deployment utilizing a team of 5 subject
matter experts planned. Successful development and testing of an automated
deployment script to install the VSA agent on all servers allowed the project to
be completed in less than half the time without the need for an SME team,
generating associated cost savings to the client.
Coordinated and drove the creation, submission, and approval of change
requests in a timely manner to allow systematic deployment to the test,
development, system integration, and production environments.
Negotiated technical issues such as updating of firewall rules to allow
deployment to servers located in DMZ.
Maintained a comprehensive inventory detailing 60 parameters of each UNIX
server that was updated to report progress to the customer on a continual basis.
Creation and publication of Security Controls manual referred to as GSD331.
Coordinated work of 10 to 15 subject matter experts in the timely creation of
this manual that dictates security settings and parameters governing 25 LPARS
that comprised a data center move from Cincinnati, OH to Alpharetta, GA.
Conducted live customer presentation of project definition, SOW, and
schedule.
Secured interlock from customer.
Developed and refined plan to accomplish work according to schedule and
budget.
Managed issues and exceptions to closure.
Accommodated mid-project scope changes.
Upon project completion, developed implementation plan to apply revised
security parameters to all 25 LPARS
Engaged customer as necessary on technical issues
Reported status on customer and internal conferences.
Assigned to lead effort for external outsource customer to develop
comprehensive security manual.
Review and modification of security parameters to meet IBM standards.
Creation of detailed project plans to implement agreed to changes in security
parameters across numerous LPARS and numerous customer business units.
Engaging and leading teams of subject matter experts in the development and
execution of project plans.
Implementation of above plans while accommodating and adjusting for customer
internal audits, conflicts with other activities, change freezes, etc.
Managed and lead as many as 6 simultaneous projects including server
relocations, web application deployments (new and upgrades), establishing
disaster recovery - DR - mirror sites.
Managed projects full lifecycle utilizing IBM Project Management Methodology:
Secured technical resources, obtained, distributed, and tracked (Brio reports)
accounting charge codes.
Created SOW. Developed project sizings (financials). Secured customer approval
on all prior to initiating project.
Passed all random project audits.
Developing, refining, and executing the project plan.
Provided regular status lead escalation of issues and drove problems to
favorable resolution.
Scheduling web application deployments and securing associated change requests
during maintenance windows
Obtained maintenance window exceptions during more extensive deployments
lasting 36 hours or during change freezes.
Developed back-out project plans to implement in the event application fail
UVT / IVT during maintenance window.
Followed and reporting on testing of applications (UVT, IVT)
Performed RCA (Root Cause Analyses) for executive review on production
outages.
Performed Duty Manger function: Monitor, track, and coordinate ongoing real
time maintenance activities such as DB reorgs, patch applications, code promotes,
installs, etc.)
Dedicated for 3 years to Siebel / CRM Project.
Client: UBS Warburg, (Swiss Bank)
Managed trading floor moves; coordinated the relocation of hundreds of
securities traders from NY City office to Stamford trading environment. Required
detailed analysis and integration of IT services to ensure correct redeployment
and reconnections at new locations
Authored application note detailing the best practices of the IT relocation
process
Assisted in network patching, troubleshooting, and expediting Network service
interruptions
Client: Computer Sciences Corporation (CSC)
Manage significant projects within the CSC Infrastructure Team. Lead and
Management of Projects associated with IT Outsourcing contract
Established satellite project office at client site
Prepared weekly financial roll ups, tracking to budget, and variance analyses
Lead technical project teams, developed and executed project plans, and
monitored and reported project progress according to PMO methodology guidelines.
Managed problem resolution process within project teams, client businesses,
and technical units to resolve issues and ensure ultimate end-user acceptance and
overall client satisfaction
Lead team of Network engineers in development and writing of Network
Engineering chapters in Operations Manual
Projects included software rollouts, implementing and changing firewall rules,
and implementation of Entrust certificate authentication (IT security)
Client: Aetna Retirement Services
Managed Year 2000 compliance remediation of 4000+ desktops
Assumed day to day project management responsibilities for Y2K project in
large PMO environment
Reported progress, slippage and completion against the individual project
plans.
Organization wide deployment of applications and new builds utilizing SMS
among other technologies.
Worked closely with client implementation team and vendors. Supported and
consulted across multiple projects involved in the overall business initiative.
Weekly reporting of metrics to PMO, Cost center expense tracking and variance
from budget analyses
Client: Bridgeport Hospital
Managed Year 2000 remediation of NT and UNIX applications in Medical health
provider environment
Developed and executed Y2K remediation plan in error-intolerant environment
Attend appropriate weekly meetings of all projects under this managers
responsibility.
Liaising with other teams (AD, Business, etc) for Project timescales and
activities
Participate in resource planning sessions.
Lead business process owners and developers to understand requirements and
coordinate testing and application certification. Developed complete inventory of
130 applications and created detailed remediation log for each application
Participated in development of end-user training and documentation. Role also
included business analysis, strategy, process design and quality assurance while
managing implementation
Advocated for client with vendors to procure test plans & letters of
compliance. Conducted impact assessments and lead subject matter experts in the
development of contingency plans
Project Engineer Experimental Aircraft (3/2003 present)
Manufacturer, Aircraft N26XY
http://registry.faa.gov/aircraftinquiry/NNumSQL.asp?NNumbertxt=26XY&cmndfind.x=0&cmndfind.y=0
Managed entire aircraft manufacturing project.
Resolved numerous technical issues that arose through collaboration with
vendor engineering staff.
Collaborated with equipment vendors and engineers to resolve issues
Designed and fabricated engine Controls, hydraulic systems, electrical
systems.
Incorporated many advanced safety functions such as CO detection, stall
warning system, canopy latch interlocks. All systems provide voice synthesized
enunciation to the pilot.
Created website (builders log) as required for FAA certification:
http://lancairlegacyn26xy.shutterfly.com
Project was featured on front page of New Haven Register September, 2008
http://www.nhregister.com/articles/2008/09/08/news/a1_mon_chplane_art.txt
Website Developer (3/1998 7/1998)
Client: Swiss Bank Corporation
Developed intranet website for financial and trade reporting
Created WebPages incorporating JavaScript and PERL routines enabling worldwide
file upload/ download functionality
Elicited business requirements from customer and converted into technical
software specifications in applications.
Utilized MKS Source Integrity and NFS server / Chameleon to facilitate
cross-platform NT / Unix source control
1996 - 1997
Avitech International, Ft. Lauderdale, FL
Managing Partner
Hands-on management of small consulting business providing software automation
solutions and operational guidance to Airline Maintenance departments.
Implemented company accounting system
Elicited requirements from clients to develop customized software solutions.
Elicitation required translation of business requirements to technical
requirements for developer to implement.
Set operational budgets, performed invoicing, service pricing, and
administered accounts payable, accounts receivable, and payroll.
Developed project budgets and quarterly corporate financial reports
Retained and managed subcontractors and vendors
Developed and maintained business plan
Established favorable relationships with subcontractors, vendors, and
accounting firm,
Developed Marketing plan, promotional collateral, and negotiated terms with ad
agencies and major industry publications
Developed proposals, project plans, and resource assignment
Authored deliverables (technical reports) for clients
1994 - 1996
C-Cor Electronics, State College, PA
Product Marketing Manager.
Managed marketing of FlexNettm broadband amplifier product line:
Supported sales force with product training and technical guidance
Identified new product opportunities, competitive offerings, and forecast
market direction
Performed reviews of pricing model
Bimonthly executive presentations of potential new product initiatives
Publication of promotional and sales collateral
Product life cycle management
Lead cross-functional technical teams
Developed & maintained new offering project development plans
1992 - 1994
United Technologies Photonics (UTP), Bloomfield, CT
Project Manager / Applications Engineer
Responsible for marketing and technical sales support of Integrated Optic
modulators (IOC) and high-bandwidth link systems
Assisted in-house government program administrator (PI) with project plan
development. Assisted PI in conducting monthly statusing meetings with customer
Identified novel commercial applications for products developed under
government contracts
Performed market studies, competitive analyses, market segmentations, and
customer qualifications
Established strategic relationships with industry participants and potential
technology partners
Staffed corporate trades show events
Developed promotional collateral and technical literature
Functioned as customer liaison between customer, engineering, and
manufacturing on customized product requests.
EDUCATION
1991
The University Of Bridgeport
MASTERS IN BUSINESS ADMINISTRATION, BETA GAMMA SIGMA HONOR SOCIETY
The University Of Bridgeport School of Law
JD /MBA PROGRAM (COMPLETED 3 OF 6 REQUIRED SEMESTERS OF LAW COURSES)
1985
Hofstra University
BACHELOR OF ENGINEERING, ELECTRICAL ENGINEERING
1982
Vanderbilt University
BACHELOR OF ARTS
AFFILIATIONS AND ACHIEVEMENTS
PMPฎ certified member, Project Management Institute
Member, AOPA, EAA
Director, Safety Officer, Oxford Flying Club, Inc
Instrument Rated Airplane Pilot (SEL)
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