Talented hands-on telecom Project Manager with over 10 years of demonstrated
expertise completing projects on time and within budget
SUMMARY OF QUALIFICATIONS
Experienced in analyzing, troubleshooting processes and procedures.
Excellent multitasker; able to efficiently plan and prioritize projects.
Outstanding communication skills. Able to successfully build strong working
relationships with coworkers and clientele, while ensuring cooperation among
company departments
Strong technical and business management skills.
WORK OF EXPERIENCE
Oct 2007 - Jan 2008 Schuco-USA L.P. Newington, CT
IT Project Manager for $50M manufacture with over 200 employees.
Evaluated new ERP applications provide correspondence with departments and
Vendors during evaluation phase.
Managed implementation and provided training for new Help Desk application.
Documented existing processes and procedures for GAP analysis.
Evaluated, recommended and managed the implementation of a Security Web
Filtering appliance to meet companies’ requirements.
Managed implementation and administration of new Avaya Partner Telephone System
and Network connectivity of new remote office.
May 2005 - Sept 2007 United Rentals Inc. Greenwich, CT
Telecom Project Engineer for $3.0B rental company 750 locations with over 13,000
employees.
Act as single point of contact for multiple vendors, business units, and
Information Technology partners during integration from Avaya to Cisco
environment.
Provide Backup Administration Support for Avaya G3 environment.
Performed IPCC/IPT installation, testing, administrating, scheduling and
managing change requests.
Managed transport vendors and participated in Contract Renewal processes.
Coordinated and configured corporate wide Wireless LAN/WAN infrastructure.
Lead Satellite Access Trial for Canadian Branch locations.
Created and maintained project schedules and database documentation, and act as
a liaison between all departments.
April 2000 - April 2005 NextGen Networks Inc. Katonah, NY
Telecom Project Manager for telecom consulting firm with over 15 employees.
Managed individual telecom implementations for large base customers.
Coordinated and provide billing reviews of all Telecom services.
Assist Sales Team in design, planning, and implementation for RFP responses.
Provide second level technical support for internal Sales and Consultants.
Managed and escalated change orders per request.
Aug 1998 - March 2000 AT&T - Business Services Farmington, CT
Customer Data Project Manager for $52B Telecom Company with over 45,000
employees
Supported the Data Network Sales Team in presales, provisioning and post-sales
activities.
Provided Customers with common understanding of services to be installed.
Performed scheduled status meetings with active customers.
Identified and resolved Customer Billing issues
Assist Sales Team with design support for customer solutions.
Nov 1996 - July 1998 Intelidata Technologies Inc. Herndon, VA
Director Information Systems for 200M telecom manufacture with over 450
employees.
Managed Information Systems departments at multiple corporate locations.
Departments consist of Fulfillment, Data Processing, and Network/Technical
Support.
Act as single point of contact for multiple vendors, business units, and
Information Technology partners during integration of J.D. Edwards ERP
Application installation, testing, administrating, training, scheduling and
managing change requests.
Provided upper management with regular projects and budgetary statuses.
Coordinated all companies policies and procedures specific to Intelidata’s
guidelines.
EDUCATION
Project Management Professional Certificate, (In-Process)
Project Management Institute
Business Studies - Credits
Naugatuck Valley Community College - Connecticut
Electronics Technology
Connecticut School of Electronics
Industrial Electronics Certificate
Platt Regional Vocational Technical School - Milford, CT
TECHNICIAL SKILLS
Applications: MS Office/Project/Access, Visio/Info Path, JD Edwards, Mapics/DB,
Lotus Notes, Premenos EDI, Cisco Call Manager, Cisco Agent Desktop and Unity,
Avaya Administration. Witness Administration
OS: Windows NT/2003/XP/VISTA, Linux, UNIX, OS400
Databases: MySQL, Filemaker,
Tools: HP Openview Service Desk, Cisco IP Telephony.
Networking: SMTP/ Mail (qmail, postfix), DNS, System and Network, SSL, TCP/IP,
Network Security, Frame Relay, ATM, MPLS, PL, SONET, Ethernet, PRI, BRI, VoIP,
REFERENCES
Available upon request
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