7 Linwood Drive
Bloomfield, CT  06002	Phone  [Send email to request phone number] 86-8955
E-mail [Send email using form at bottom]
Davine Manson
Objective	To find a position which commensurate with my skills and abilities,
that can utilize my clerical and administrative skills, as well as my extensive
knowledge in computers, and customer service.  Looking to join a company that I
can grow productively in.
Education	1990 - 1994	Bloomfield High School	Bloomfield, CT
Diploma

Work experience	
2008 – Current    C.B. Richard Ellis	Hartford, CT
Administrative Assistant
	Working closely with Project Managers ensuring that whatever needs in
office as well as out are met (i.e. scheduling travel, tracking office supplies
including CAD software updates, printer supplies, etc.)
	Entering Contract information in database.
	Input and process check requisitions.  Handle check requests on
particular accounts, researching payment information when needed.
	Delivering actionable insights and measurable results to improve
results with both clients and vendors in a way that works for all.
2008 – 2008     Kelly Services (Pratt and Whitney)	Hartford, CT
Administrative Assistant
	Provided a wide range of administrative duties to a department of 12 in
the Environmental Health and Safety department, performing diversified
administration functions that require decision making & problem solving with
minimal direction.
	Handled correspondence to many different customers, both internal as
well as external.
	Ordered and maintained office supplies, maintenance of office
equipment, scheduling of conference room, etc.
	Coordinated extensive meetings & travel coordination.  Handle
department budget/expense reporting exercising substantial judgment and
discretion in non – routine situations.
2007 – 2008     Kelly Services (Manchester B of Ed)	Hartford, CT
Executive Administrative Assistant
	Assisted Superintendent of Curriculum and Instruction with managing her
daily schedule/calendar.  Ensuring she was at all appointments in the appropriate
time, scheduling appointments as needed.
	Maintained confidential student records.
	Handled all incoming as well as outgoing correspondence, routing it in
a timely manner. Took calls from parents as well as administrators using tact
with sensitive matters.
	Scheduled and attended monthly board meeting taking minutes and
transcribing them.
	Handled all administrative functions as requested.
2007 – 2008     Kelly Services (Hartford Hospital)	Hartford, CT
Administrative Assistant
	Took calls from patients as well as providers making referrals and
scheduling appointments for individuals. 
	Handled various administrative duties i.e. ordering office supplies,
ensuring proper usage of office equipment, making calls to service
representatives when and if needed to come into the office.
	Worked very closely with many different departments.  Worked with many
different customers internal as well as external, working with all using extreme
confidentiality. 
1999 – 2005     Aetna US Healthcare	Hartford, CT
Executive Administrative Assistant/Team Leader
	Provided a wide range of administrative support to the Vice President
as well as immediate staff members.
	Distributed mail, typing, ordered office supplies, transmitted
facsimiles and compiled/tracked expenses.
	Managed calendars and coordinated travel arrangements.
	Edited and composed letters, reports, spreadsheets and routine
correspondence.
	Coordinated meetings, conferences and luncheons ensuring that
facilities/equipment and appropriate materials were available.
	Adapted to support change quickly and effectively to meet business and
customer needs.
	Provided staff evaluation to a unit of 16.  Worked with Payroll,
learning the HRIS system as well as ADP input.
	Managed team personnel through selection of qualified staff,
coordination of on the job training of new employees’ orientation.
	Promoted a customer- focused attitude with my work unit through
resolution of problematic employees or client issues.
1998 – 1999     Aetna US Healthcare	Hartford, CT
Customer Service Professional
	Provided customer service by assisting in handling routine questions
from policy holders and internal departments, transcribed and relayed messages,
ordered supplies, enrollment kits, claim forms and ID cards.
	Worked in a high call volume production environment with multiple
customers’ demands.
	Adapted to support change quickly and effectively to meet business and
customer needs.
	Acted as assistant team leader.