William Pattridge 
11416 66th Ave (727) 392-9202 H
Seminole, FL 33772 (727) 743-6821 C 

SUMMARY:

Industrial Engineer and Operations Professional with 30 years proven experience
in identifying and recommending methods and process improvements to reduce
operational expenses, induce automation, and maximize operations profitability.
Provided accurate capacity analyses to determine equipment needs for 26 plants.
Significantly reduced capital expenditure savings by leading the efficient
redeployment of company assets of nine plant closures and consolidations.
Installed technology in 22 plants, resulting in 40% increase in productivity and
throughput of the department. Reduced labor requirements 5%-8% annually, saving
$11 million over 5 years. Developed and Standardized Productivity and Performance
Reporting Systems resulting in 14-year savings of $35 million. Demonstrated
skills in improving the profitability and performance of businesses. Proven
effective consulting and communication skills. 

EXPERIENCE:

06/22/2009   “ 08/04/2009 City of Raleigh, Raleigh, NC
User Productivity Kit (UPK) Developer/Consultant 

    Developed eLearning courseware for Utility Billing Services.
    Performed three-day job shadowing to learn the business and gather
information for developer content.
    Used OnDemand   “ Oracle User Productivity Kit (UPK) to develop courseware
for Utility Billing Services.

12/2007   “ 02/2009 MassMutual Financial Group (Global Knowledge), Springfield,
MA
Instructional Designer and OnDemand Developer 

    Designed and developed eLearning courseware for several lines of financial
services businesses.
    Effectively performed quality assurance to ensure accurate information is
conveyed through the online training programs, and provided templates for
Information Technology programs.
    Used OnDemand   “ Oracle User Productivity Kit (UPK) to develop courseware
for financial services and life insurance policies.

08/2007   “ 11/2007 General Electric (ITI), Clearwater, FL
Industrial Engineer

    Presented and implemented method/process improvements and re-layout of
production areas.
    Established standard labor costs by performing time studies on multiple
product groupings of international transformers production areas.
    Developed and maintained spreadsheets to record time studies and set up
algorithms.

2006   “ 4/2007 Jabil Circuit, Inc., St Petersburg, FL 
Industrial Engineer / Project Manager   “ Global

    Analyzed acquired robotics manufacturing operations.
    Performed process flow/value stream mappings of production areas in global
locations.
    Presented the reduction of 35% floor space by re-laying out the business
unit and reducing/eliminating non-value added activities. 
    Revised standard rates through time-samplings and utilizing MOST time study
system. 
    Performed Bill of Materials Make/Buy analysis to calculate Value Add Quotes
to identify direct/indirect labor, floor space, and capital equipment
requirements. 

2004   “ 2006 Parata Systems, LLC, Durham, NC 
Field Service Engineer, Tampa Region

    Installed and monitored new technology in fully robotic pharmacy dispensing
units, into various pharmacy environments.
    Provided field technical service support for upgrades, repairs, preventative
maintenance, and training.
    Designed Preventative Maintenance log book for Field Service Technicians.
    Achieved company objectives by implementing effective solutions in
continuous improvements, product reliability, problem resolution skills, and
providing excellent customer satisfaction.

1996   “ 2003 Qualex, Inc./Eastman Kodak Co., Durham, NC 
Industrial Engineering Manager, Eastern US/Canada

    Provided accurate capacity analyses to determine equipment needs for 26
plants, including disposition of those being consolidated or closed.
    Led efforts to coordinate the efficient redeployment of company assets of
nine plant closures and consolidations leading to significant capital expenditure
savings.
    Completed operations analyses to maximize work flow, productivity, and space
use. 
    Identified and improved the methods and processes to reduce operational
expenses, leverage automation, and maximize operation  's profitability. 
    Supported operations to standardize the cost systems portion of the annual
budgeting process.
    Installed Automated Inbound Sorter technology into 22 plants, resulting in
40% increase in productivity and throughput of the department. Single-handedly
salvaged the project through determination and acknowledgment of its benefits. 
    Resolved technical support and field communications issues throughout the
organization.

1978   “ 1996 Eckerd Drug Company, Clearwater, FL 
Industrial Engineer/Project Manager/Senior Operational Analyst 

    Reduced labor requirements 5%-8% annually, saving $11 million over 5 years.

    Developed and Standardized Productivity and Performance Reporting Systems
for the company, resulting in 14-year savings of $35 million.
    Achieved company projections of 10 to 15% productivity improvement by
aggressively assessing existing standards and practices and implementing
effective solutions.
    Identified and recommended methods and process improvements to reduce
operational expenses, induce automation, and maximize operations profitability.
    Trained management to use systems as management tools to improve
productivity and return on investment (ROI). 
    Developed staffing guidelines, tools, and procedures for several business
units in the company.
    Analyzed and maintained capital and operating budgets for seven (7)
photofinishing plants. 
    Used computer technology for methods and process improvements in both direct
labor productivity and clerical applications.
    Established and maintained standard rates to ensure best use of equipment
and operations. 
    Analyzed and recommended automation of manufacturing equipment, operations,
and processes for the distribution, photofinishing, eyewear manufacturing, retail
operations, and indirect labor departments. 
    Advised and consulted senior and middle management on ways to improve
internal corporate productivity.

TECHNICAL SKILLS:

    Project Management
    P&L/Budgeting/Forecasting
    MOST Time Studies
    AutoCad
    Plant Layout/Work Flow
    Method/Process Improvements
    Reporting Systems Design
    Capacity Planning/Inventory
    New Technology Installations
    Capital Equipment Planning
    Robotics Technical Support
    MS Office Suite (including Excel, Word, PowerPoint, Visio, and Project)
    OnDemand/Oracle User Productivity Kit (UPK) eLearning simulation design and
development
    Graphic software including Snag-It

EDUCATION:

Associate of Applied Sciences (AAS)
State University of New York, Alfred, NY

CERTIFICATIONS:

    MOST (Maynard Operation Sequence Technique) Certification - Work Measurement
System   “ Oct. 2006
    WOFAC (Work Factor) Certification - Pre-Determined Time Measurement System 
    I.I.E. Certificate - Industrial Engineering Principles (4 CEUs)

PROFESSIONAL MEMBERSHIPS:

    Institute of Industrial Engineers (IIE) 
    Photo Marketing Association (PMA)