Michael Leek 4985 Durham Rd, Guilford, CT 06437
[Send email using form at bottom] • Home [Send email to request phone number] 57-9726 • Cellular [Send email to request phone number] 59-8249
Career Summary
Over 20 years of experience in a fast-paced, high volume restaurant industry.
Consistently increase sales and guest counts. Experienced in conducting
end-of-day procedures including counting petty cash, gift certificates, preparing
and making bank deposits, and POS accounting. Proficient in overseeing daily
operations including sales, labor and staffing, and targeted dollars, thereby
increasing profitability. Experience in training, sales management, business
development and public relations.
Qualification Highlights
• Delivered personal attention to customers to ensure high level of
satisfaction, to generate repeat clientele, and to encourage word of mouth
referrals.
• Fostered a team atmosphere through coaching, training, communication, and
motivation.
Skills
• Coaching and Motivating Staff, Sales Forecasting, Staffing and Management
Development, Leadership and Delegation
• Customer and Employee Relationship Management, Revenue/Financial Reporting
• Customer Service and Retention, Safety Awareness / Training
• Quality Assurance, Recruitment, Selection, Training, and Leadership
Experience
Adidas, Clinton, CT 860.669.7933
2009
Warehouse Coordinator
Friendlys, Branford, CT [Send email to request phone number] 81.5357
2008
Assistant Manager
Walgreens, Missoula, MT 406.543.1016
2007
Head photo specialist
Fuddruckers, Missoula, MT 406.721.4577
2007
Assistant Manager
Krispy Kreme, Missoula, MT 406.360.7315
2005-2007
Assistant Manager
Education
University of Alabama-Birmingham at Huntsville, Huntsville, AL
Certificate, Paramedic
University of Northern Colorado, Greeley, CO
Business
Licenses
CPR, American Red Cross, 2003
ServSafe, 2000 to 2008
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