PROFILE
Technically sophisticated, competent, and seasoned professional complemented
with broad-based experience in information technology and project management.
Demonstrates remarkable ability in implementing unique strategies to optimize
organizational operations efficiently while continuously reducing cost. Exhibits
verifiable record of success in delivering simultaneous, large-scale, and
mission-critical projects within time, budget, and quality constraints. Possess
stellar reputation in managing all facets of project life cycle as well as in
leading and mentoring technical teams to provide innovative solutions and total
customer satisfaction. Proven effectiveness to multitask in fiercely competitive,
fast-paced production environments.
CORE COMPETENCIES
Project Management and Full Lifecycle Development Business and
System Analysis
Leadership, Training, and Team Building Regulatory Compliance
and Quality Assurance
Technical Support and Troubleshooting Continuous Process
Improvement
Data Warehousing and Integrity Time Management and
Prioritization
Budget Forecasting and Implementation Sharp-Edged Vendor
Product Negotiation
Problem Resolution and Decision Making Staff Management
PROFESSIONAL EXPERIENCE
METROPOLITAN WASHINGTON AIRPORTS AUTHORITY (MWAA) DULLES, VA INDUSTRY:
TRANSPORTATION/AVIATION
CMMS ADMINISTRATOR SEP 2005-PRESENT
Conducts Project Management functions which include creating, project
mini-charter, communications log, progress report, risk management matrix,
issues/tasks logs, assumptions & constraints list, milestones/deliverables
Functions as the Engineering and Maintenance Department’s technical
expert and liaison to interact with information technology (IT) community along
with its operational team in providing support to the end-user community with
more than 200 users in support to Computerized Maintenance Management Systems
(CMMS).
Develops, maintains, and ensures dependable application of CMMS
procedures, data integrity, and security assignments required to interface
maintenance, procurement, and inventory functions.
Efficiently identify opportunities to effectively upgrade or replace
hardware/software to meet the existing and future system needs.
Demonstrates leadership in directing the plan, design, and
establishment of data entry standards used in the CMMS.
Provides assistance in the development and management of standards and
procedures used for entering facility-wide information.
Works in partnership with Engineering, Information Technology (IT), and
CMMS users to facilitate the importing and exporting of data.
Produces and publishes Crystal reports for various stakeholders, for
essential departments such as risk management, legal, budget, etc.
Performs analytical assessments and resolutions using SQL query tools
for work order, procurement, inventory, and asset management.
ETL Processes, reviews, and transfers over 4000 labor records every two
weeks
Serves as Contracting Officer’s Technical Representative (COTR) for
service contracts with IT vendors.
Performs project management responsibilities through delivering
business requirements, system requirements, managing project budgets and
timelines, while conducting user-acceptance testing for projects, such as
interfacing CMMS system with Inventory Procurement System, pre-ERP data
cleansing of CMMS system, improving overall CMMS system performance, etc.
Provides support to more than 200 end users through administering
relational database management system.
Executes user acceptance testing/regression testing/stress testing
while ensuring quality assurance.
Notable Contributions:
Successfully accomplished configuration management and SDLC principles
for various applications and their influences on software systems and data
structures.
BAE SYSTEMS, MWAA DULLES, VA INDUSTRY: TRANSPORTATION/AVIATION
SENIOR SYSTEMS ANALYST | PROJECT MANAGER APR 2004-SEP 2005
Served in the Office of the Vice President as well as delegated
subordinates to classify projects that require support.
Functioned as coordinator for the Office of Telecommunications and
Information Systems for technology action/projects
Acted as primary liaison with other Authority Offices and users to
facilitate proactive acquisition, development, and delivery of hardware,
software, telecommunications infrastructure, and transport capacity to support
project development and implementation efforts.
Led the project planning through consulting with staff and
constituencies to efficiently develop project scope and framework as well as
facilitating and consolidating functional commitment/support for projects.
Accurately prepared and reviewed Statements of Work or task summaries.
Consulted and coordinated with business analyst and developers involved
in setting clear project goals and plans, and developing common ground and
understanding roles, responsibilities, work required, schedules, and factors for
success.
Ensured proper scheduling, assignment, and coordination of resources to
accomplish assigned projects and tasks, which included coordinating, researching,
drafting, and expediting paperwork in support of acquisition of required
resources, including manpower, computer resources, and facilities needed for
program/project implementation.
Evaluated and developed artifacts of analysis, such as process flows,
test plans, and other products specified.
Handled the preparation of cost estimates and budget input. Spearheaded
multiple projects and provided oversight to project performance, including cost,
schedule, deliverables, and contractual compliance.
Provided assistance to project kick-off meetings to instigate projects
and major tasks; supported the identification and evaluation of software and
hardware products.
Developed, coordinated, supported, and/or conducted training as well as
oversaw and reported project development.
Established and maintained project status report and executed status
meetings, performance reviews, and other meetings as necessary to support project
communications.
Assumed quality assurance role in ensuring maintenance of authority
quality and productivity standards while meeting project/client deadlines and
budget constraints.
COST EFFECTIVE SOLUTIONS (EQUANT) INDEPENDENT CONSULTANT OAK HILL,
VA INDUSTRY: TELECOMMUNICATIONS
SENIOR PROJECT ENGINEER JUN 2000-MAY 2003
Worked effectively as senior project engineer and served as primary
customer contact within the Information Systems organization.
Demonstrated leadership in managing technical staff and delivering IS
web-based projects on time and within budget.
Conducted various tasks, including but not limited to project
management for matrix management of projects and coordination of weekly status
and issues meetings for all business stakeholders which were located in the US,
UK, and France. Gathered business requirements which included creating business
model flows; preparing abstracts; providing concept of operations; updating
service request tracking; generating RFI, RFP, business cases, statement of work
and summary and detailed project plans; reviewing SLAs; hosting formal team
reviews; and reviewing all project deliverables such as functional specifications
and test plans; and producing closeout reports.
Generated and carried out project presentations using MS PowerPoint;
conducted detailed analysis across several major systems to provide sales-to-cash
solutions through gathering data that were available throughout all relevant
systems; and stored information in MS Access for further analysis.
Effectively executed several duties across various concurrent projects
to include serving as project manager for Customer Service Inventory (CSI) while
the assigned project manager handled company merger business in Europe for six
months); executing black-box system testing by modifying and executing existing
XML code to generate new records into the CSI system; ensuring compilation of
detailed designed technical documentation for CSI; and accurately gathering
business requirements from the customer. Created technical requirements for the
developers, provided budget estimates for executive management for the Contract
Management System (CMS), and ensured successful completion of data-mapping and
analysis for integrating and migrating sales data between GlobalOne and Equant to
provide support to one sales system as a result of post company merger.
Executed system examination for the Product Companion application.
Effectively worked as Senior QA Test Engineer responsible for
generating test plans, executing test procedures, conducting regression testing,
verifying data migration tests, validating system integration, conducting
negative tests, modifying and running XML to generate new records that contain
specific test scenario criteria, and verifying data results by creating and
executing SQL scripts.
DATSON CORPORATION (CONSULTANT), SAIC VIENNA, VA INDUSTRY: HEALTHCARE
SENIOR SOFTWARE ENGINEER | QA MANAGER MAY 1999-APR 2000
Played an integral role in working as senior software engineer assigned
to provide analysis for the development and design of managed healthcare system
database (SEI CMMI level 3) called the Medicaid Statistical Information System
(MSIS) for the Health Care Financing Administration (HCFA).
Effectively conducted SDLC responsibilities, such as collecting and
analyzing of user requirements; creating requirements traceability matrix (RTM);
hosting and participating in database design reviews; contributing in Joint
Application Design (JAD) sessions; mapping user requirements with data elements
in the data model; producing Process Logic Diagrams (PLDs); updating the logical
and physical data model in ERWIN; and producing SQL queries to ensure
satisfaction of customer reports and statistical inquiries.
Provided support to HFCA personnel along with key state legislators and
research consultants to quickly access information for the management of medical
statistical data and provision of informative Medicaid data that may influence
legislative decision making; assisted them in reducing fraud, waste, and abuse of
Medicaid programs; and guaranteed quality care to beneficiaries.
Functioned effectively as QA Test Manager on previous phase of the
managed healthcare project.
Conducted various SDLC responsibilities, such as preparing test plans
which included test cases, scenarios, and procedures; loading test data;
analyzing test data to ensure execution of all program paths; participating in
test plan reviews; generating and executing SQL queries using SPUFI implemented
during system testing; executing negative testing and high volume testing;
supervising a team of five during system integration testing; and generating
system incident reports for errors detected during system integration testing.
EARLIER CAREER
VP Executive Assistant, Global Crossing, Reston, VA, Industry:
Telecommunications (Aug 2003-Mar 2004)
Senior Test Engineer IV & V, Unisys, Reston, VA, Industry: Post Office (Nov
1998-Apr 1999)
Senior Programmer/Analyst, SallieMae, Reston, VA, Industry: Financial/Student
Loans (Mar 1996-Nov 1998)
Senior Programmer/Analyst, Maxim Group, ICS, Reston, VA, Industry:
Telecommunications (Oct 1995-Mar 1996)
Senior Programmer/Analyst, SallieMae, Herndon, VA Industry: Financial/Student
Loans (Feb 1995-Oct 1995)
Senior Programmer/Analyst/Team Lead, Standard Federal Bank, Frederick, MD,
Industry: Financial (Jul 1994-Feb 1995)
Senior Programmer/Analyst, Railnec, Washington, DC, Industry:
Transportation/Freight Rail (Mar 1994-May 1994)
Senior Programmer/Analyst, KPMG, Washington, DC, Industry: Federal Government
Consulting (Aug 1993-Mar 1994)
Programmer/Analyst III/Team Lead, MCI, Arlington, VA, Industry:
Telecommunications (Aug 1991-Aug 1993)
Programmer/Analyst II, MCI, Arlington, VA Industry: Telecommunications (Feb
1989-Aug 1991)
EDUCATION
Bachelor of Science in Computer Science, North Carolina A&T State University
Greensboro, NC, May 1988
PROFESSIONAL AFFILIATIONS
Project Management Institute (PMI) Member Feb 2011-Present
TECHNICAL SKILLS
Microsoft Excel | Microsoft PowerPoint | Microsoft Project | Microsoft Visio |
Microsoft Outlook | Microsoft SQL Query Analyzer
Microsoft Publisher | TOAD | Business Objects Crystal Reports 2008 | OBIEE
Dashboard & Reports | Crystal Enterprise | JAVA/J2EE web-based project management
| SDLC | ETL | MS SQL | Oracle | Workflow | COTR | |