Richard M. Little
91 ZELKOVA ROAD ♦ HICKORY HOLLOW ♦ SMYRNA, DE
PHONE  [Send email to request phone number] 79-1976 ♦ FAX  [Send email to request phone number] 77-7071 ♦ E-MAIL RM70701@AOL.COM 


SUMMARY OF QUALIFICATIONS-
To obtain a position of which will allow me to utilize my 25+ years of
progressive and aggressive management experience within the corporate sector. 
Background includes hands-on financial and logistical operations control, billing
and invoicing, Human Resources Management, security/loss prevention and
valuation.  Proven ability includes full project lifecycle management, financial
budgeting and forecasting, strategic planning and analysis, credits cards and
vendor relationship management. I am seeking a full-time/permanent position in
Delaware.

EMPLOYMENT-

Furniture and More Galleries
Of Rover Industries of Dover, DE				    December 2004 – Present
District Manager
Report directly to the Director of Operations/President and assist with the
day-to-day corporation operational tasks. While telecommuting, responsibilities
included coordinating staffing, payroll, accounting, personnel, controlling
expenses and payroll budget.  As a role model and leader I must solve problems
and make informed decisions and manage the workforce and time wisely in order to
achieve maximum results.
Train, Motivate and develop operations team to reach their fullest potential and
maximize business opportunities. Assist the management team and provide the
management expertise to allow for the successful implementations of all major
decisions within the district.
Primary responsibilities include leading in a highly organized,
detailed-oriented business agenda.  Along with the financial management skills to
assist in a 7 million dollar increase with in an 11 month period of time.  This
was done by establishing effective communications and collaborating effectively
with store managers.  With over 25+ years of management experience and
demonstrating knowledge of the business management process, I have been a self
motivated and self supervised individual that has proven the ability to
effectively supervise varying classifications of employees, including other
management level personnel.

Daimler-Chrysler Corporation of Newark, DE       September 1998 – December 2004
Process Line Coordinator
Work Expeditor of SWI (Standard Work Instruction) and utilized the Evergreen
process for the instruction manuals. I maintained the position of team leader for
the assembler’s education and training team of 5-14 employees on 60+ jobs. 
Assisted with the financial analysis for the current and future inventories and
budgeting (approx $9.4 million/year) assisted in the implementation of a
continuous quality of improvement technique for the firewall padding installation
and saved the company over $1.2 million in 2001.  Provided competitive analysis
and cost estimating for future products and design changes.
First USA Bank of Wilmington, DE		                    October 1997 – September
1998
Senior Financial Advisor   
Lead a of team of 10+ people with the responsibilities of customer service which
included, correspondence, billing disputes, charge backs and monetary discharges.
 Promoted to Senior Financial Advisor, responsible for assisting fellow employees
in the call center and advisement of customers.  Created collecting process to
accommodate customers during their financial hardships while enabling the
customer to pay their other outstanding accounts.  Collected over $1 million in
delinquent accounts before being forwarded to the collections department – a
first for a Senior Financial Advisor. 
 
Morgan’s Foods/ K.F.C. Division of Youngstown, Ohio      June 1986 – October
1997
Asst Area Manager/Floating Manager
Assisted in the supervision of regional stores and their management teams, with
17 direct reports and 60 indirect reports to including hiring prospective
employee’s and assisting them in their career development and training, progress
reports, annual reviews, assisted in the established career growth paths,
progressive disciplinary enforcement including retraining, re-assignment and
finally dismissal.  I have the flexibility to manage low to ultra high volume and
maintained financials and P/L reports, payroll and inventory stock.  One of the
regional stores achieved Triple Crown status in 1997.  

United States Air Force of Dover, DE		                                August
1982 – June 1986
E-4 (Sr. Airman)
Maintained the positions of Dispatcher and Fleet Analyst at the 436th
Transportation Squadron in the Dispatching and Fleet Management areas and
re-organized regulation standards of these two management positions by deleting
unnecessary and cumbersome procedures.  Implemented a more efficient, user-
friendly standard.  Preformed briefings and justifications for all budgetary
procurements for the Dover Air Force Base site.  Maintained financial briefings
of vehicles for the multi-million dollar budget that was reported to higher
ranking personnel for the vehicle budgetary military procurements for the Dover
Air Force Base.  Managed 24+ military and civilian personnel and their
professional military career development.  Designed and implemented training
programs for personnel, both classroom and hands-on; evaluated personnel and
performed all stages of military vehicle and equipment licensing.

Education

OCI of Newark, DE      October2004                                             

Business Technology training – Microsoft Office (Word, Excel, Power Point,
Entourage, Access), QuickBooks, Adobe Acrobat Professional.

Kent State University of Salem, Ohio					  1980 – 1982                          
                     
Majored in Business Finance and Statistical Analysis
Minored in Horticulture: Landscape Design and Architecture