Rosa Sutton
101 Wren Way
Newark, DE  19711
215-805-0599 – Cell; 866-338-9522 – Office;  [Send email to request phone number] 66-8710 – Home
Email:  [Send email using form at bottom]
___________________________________________________________________
OBJECTIVE:  
To secure a leadership position in a Human Resources, Recruiting or People
Leader capacity in an office or field based environment.

PROFESSIONAL SUMMARY:
Hands-on, results oriented recruiting, human resources and people professional
that understand the value of excellent partnerships (both customer and team).  An
expert in the ability to understand, motivate and make connections from the
mailroom to the boardroom.  Solutions oriented and welcomes challenges.  Maintain
a proven track record of customer and team relationships that drive positive
results, successful execution of goals with the ability to influence positive
change.
	Microsoft Word, Excel & Outlook
	Windows XP		
	Database Usage (Virtual Edge, Softshoe, E-recruit)
	Well-organized, People oriented and a proven leader

EXPERIENCE: 

Red Robin Gourmet Burgers (10/07-Present)

Senior Regional Recruitment Manager – 10/07-11/08
Responsible for the successful sourcing and placement of experienced full
service restaurant managers (included but not limited to General Manager, Kitchen
Manager and Assistant Manager levels) to handle business volumes of $3-$6M across
the Midwest.  Placement territory encompassed:  IL, IA, IN, WI, OK, AK, MO. 
Managed recruitment budget of $2.5M.  Actively worked on the recruitment for and
execution of 10 New Restaurant Openings across the IL/IN territories.

National Team Member Relations Specialist – 11/08-Present
Responsible for intake, interviewing and investigation of Team Member concerns
nationally (over 300 corporate restaurants).  Ensuring appropriate employment
laws and regulations are adhered to; ensuring ethical practices of RRGB
restaurant managers and regional directors in the handling of HR matters within
their regions.  Tracking and recording employee relations cases in
corporate/ethics database.  Recommendations on employment, disciplinary and
legally related actions in collaboration with Regional Directors and/or HR
Directors.  Coaching and counseling of restaurant leaders and team members as
needed.


YUM Brands, Inc. (06/02 – 10/07)
Senior Field Talent Leader – Pizza Hut		1/07 – 10/07
Senior Field Staffing Leader				05/03 – 1/07
Field Staffing Leader					06/02 – 05/04
Responsible for full cycle recruiting including but not limited to:  sourcing,
identifying, recruiting, hiring and retaining, quality, high caliber salaried
management and above restaurant talent to A&W, KFC, Long John Silver’s and Pizza
Hut brands.  
	Proven leader in cultivating, developing and maintaining strong
partnerships with restaurant operations partners and above store leaders.  
Responsible for providing support, feedback and leadership to the National Field
Staffing Team
	Ensuring smooth channels of communication at every level (from
Candidate and Staffing Leader through to Staffing Director, Area, Region, HR and
Territory Coaches)
	Serve as mentor, trainer and coach to Field Staffing Leaders, Staffing
Coordinators and Sourcing Strategists on a national level to drive individual and
organizational performance goals
	Served as Interim Staffing Manager for the East Region with direct
reports of four remote Field Staffing Leaders (located in four states) and one
remote Staffing Coordinator.  Served as Pizza Hut National Staffing Account
Manager
	Engaged in the recruitment, on-boarding, development of training and
training of new Field Staffing Leaders
	Develop, maintain and execute successful recruitment strategies to
source and identify quality salaried managers and above store restaurant leaders
by leveraging a variety of recruitment resources across 6-8 regions (with a broad
geographic scope)
	Execute effective time management to achieve multiple recruitment,
customer and team goals and responsibilities simultaneously
	Maintain, track and manage business budget  to achieve targets for
recruitment and T&E
	Effectively influence customers to achieve fast & efficient turnaround
on goals and placements
	Consistently excel in exceeding customer expectations
	Providing flex support and leadership in critical staffing markets
across the United States

Achievements:
Rookie of the Year 2002;  First Quarter Staffing Partner Taz Winner 2003; 
Staffing Tazmaniac of the Year 2004; Selected for Founder’s Day Project Team
2004; Selected to present Field Staffing Processes to Canadian YRI HR Team 2005;
Peak Performance Award for Top Team Performance in 2004; Mining for Gold Staffing
Leadership Excellence Award received 3/05.  Raising the Bar in Quality Staffing
Award received 3/06.  Nominated for National Staffing Leader MVP 2006; Recipient
of 2007 Pizza Hut President’s Award


Advanced Staffing, Inc. (06/98 – 6/02)
Branch Manager					01/01 – 06/02
Operations Manager					09/99 – 12/00
Sr. Performance Supervisor				01/99 – 09/99
Performance Supervisor				06/98 – 01/99
Responsibilities include but not limited to, managing 5 direct reports.  Oversee
day to day operations of a $2M+ temporary staffing service.
	Accountability for a over 200 off site employees placed on assignment
with a variety of client companies
	Maintain quality, “high-touch” relationships with client base
	Identify, develop and cultivate additional clients to achieve goal of a
minimum of 3,000 billable hours
	Maintain, track and manage business budget  to achieve targets
	Ensure that recruitment, training and team development goals were
achieved  on an ongoing basis
	Responsible for addressing, investigating and attending hearings for
issues related to unemployment compensation 
	Conduct investigations as needed; Administer disciplinary actions
	Effectively influence employee relation issues, concerns & challenges
	Develop and administer quarterly and annual performance evaluations
	Ensuring timely submission of weekly reports 
	Conduct weekly staff meetings
	Approve weekly payroll submission for all internal and off site
employees

Achievements:
Achieved three promotions in four years with Advanced Staffing.  Secured a $1M
subcontract agreement, maintain “Preferred Vendor” status with major insurance
and pharmaceutical companies.  Secured and cultivated major corporate accounts
(i.e. Independence Blue Cross, Glaxo SmithKline. Lee Hecht Harrison)

Metropolitan Career Center				2/97 – 6/98
STRIVE Trainer/Employment Specialist
	
Responsible for high volume recruiting for participants in four training
programs.  Work with various community, social/human/referral service
organizations and HR professionals
	Instruct adults in professional and personal development
	Responsible to achieve “Attitudinal” adjustments through “Attitudinal”
training program structure
	Assisting to secure viable employment for adults in work transitions
	Submit weekly, monthly and quarterly reports reflecting placement and
retention statistics


Achievements:
Chosen to be 1st Philadelphia STRIVE Attitudinal trainer for ground breaking
program geared toward motivational and attitudinal training for at-risk, inner
city adults.  Continuously exceed placement and retention goals.

Coleman Legal Search Consultants			1987-1996
Recruitment Associate

	Report directly to the President of legal placement firm that placed
lawyers in major law firms and corporations nationally 
	Supported 2 attorneys responsible for placement of lawyers through
conducting research that included but not limited to – Nexus Lexus database,
Martindale Hubbell, direct sourcing into corporations of interest
	Responsible for administrative support, generating opportunity
descriptions, gathering legal materials from media & related sources to track
legal business trends
	Supported President with drafting and proofing of quarterly newsletter
and annual events

Achievements:
Promoted from Executive Secretary to Recruitment Associate (without being a
paralegal or attorney).  Achieved annual bonus throughout employment with CLSC.


Education:    
Community College of Philadelphia	Major:  Communications
Elizabethtown College			Major:  Communications

Certifications:
SHRM Essentials of Human Resources Management  
			        	        	        
PROFESSIONAL REFERENCES UPON REQUEST