Lisa Marie Swift
7562 Falcon Trace Ct.
Jacksonville, Fl 32222
Home Phone  [Send email to request phone number] 78-2055

Objectives:  To obtain a position that will utilize my acquired skills and
natural capabilities in the computer based customer skilled and data base from my
 home.  To promote the success of a meaningful company through hard work and
dilberation.

Education:  FCCJ: High School Diploma Awarded
FCCJ: Certificate Awarded in Effective Communication
FCCJ: Certificate Awarded in Bank Teller
North Florida Institute: Health Information Technology Diploma

Skills: Ability to code ICD-9 and CPT procedures proficiently . Key 40 wpm,
Operate a computer : File management, E-mail word processing .  Knowledge of
insurance  EOB and HCFA-1500 forms and medical terminology.  Excellent proof
reader , oral and written communication skills.

Past Employment: Sales and loan associate Value Financial Services 2001-2003:
Qualifying and processing loans maintaining one of the highest redemption rates
in the company.  One of the top ten sales people in the company.  Developing and
maintaing customer service .  Determing the capabilities of clients to repay
loans.  Checking the past due accounts and making arrangements to bring the
account current.

                     Customer Service Reprehensive -City of Jacksonville
2000-2001: Answered inbound call for the Mayors Action Office.  Worked to settle
disputes with the citizens of Jacksonville and the department of the city with
whom they had a dispute with through E-mail and telephone conversations.

Orange Park Kennel Club- Information Window and IRS Teller 1991-2000
Operated Mobil ticket machines. Upholding customer satisfaction in all monetary
and wagering transactions . Completing high dollar IRS transactions.  Always kept
a friendly and postive attitude.

Current Employment: Physicians Account Management Inc. 2004- Current:  Medical
billing and Coding for 40 physicans.  Filing and answering telephone .  Following
up on aging accounts.

References :  Upon Request.