Ernest P. Coulouras
4103 La Salle Drive
Palm Harbor, Florida 34685
 [Send email to request phone number] 39-0555 (H)  [Send email to request phone number] 15-2075(C)
[Send email using form at bottom]

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Executive with over 20 years of diversified management experience in sales and
marketing with a track record of consistently overachieving revenue & gross
profit goals.  Effective leader and motivator combined with strong communications
skills have created highly successful teams.  Results-oriented, skilled in
developing plans & monitoring results with a practical approach to problem
solving.

Sales
•	Responsible for the “turnaround” of a region where customer service was
determined to be an issue, achieved 127% of quota.
•	Newly created sales team increased account base 127% within first year.
•	Achieved over 125% in Revenue and 134% in Gross Profit while managing Western
Massachusetts, Maine, and New Hampshire territory.
•	President’s Club > “Sales Representative” 1993.
•	Created “Lead” position for all sales teams within region, empowerment at the
team level.

Marketing
•	Increased configuration build throughput 160% by developing and managing
efficient sales & marketing team.
•	Designed and implemented all internal promotions increasing attach rate by
25%
•	Created marketing campaigns that increased revenue 30% and customer base 25% 
•	Developed marketing programs and achieved desired penetration and achievement
of quota.

Management
•	Effectively managed the largest sales team at Tech Data, over 150
salespeople.
•	Led largest sales team to over-achievement in all sales categories while
winning numerous awards.
•	Successfully merged five sales teams and their respective Supervisors into one
region.
•	Established new division, built business plans and processes, achieving 132%
of Revenue Goal. 
•	President’s Club > “Manager” 1994, 1995, 1996, 1997, 1998, 1999, 2000, and
2001.

Strategy
•	Created and implemented certification process for internal sales teams,
creating a Subject Matter Expert “SME” on every sales team.
•	Created and managed process for vendor and large customer integration. 
•	Increased gross profit and gross margin with product and services offering
strategy.

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PROFESSIONAL EXPERIENCE

AT&T, Tampa, Florida					
AT&T Inc. is the largest communications holding company in the United States and
worldwide, by revenue. Operating globally under the AT&, AT&T is recognized T
brand as the leading worldwide provider of IP-based communications services to
businesses and the leading U.S. provider of wireless, high speed Internet access,
local and long distance voice, and directory publishing and advertising
services.

Business Network Manager/Senior Project Manager	2006 - Present

•	Develop strategic contract management process for multi-tiered clients
•	Interface effectively with Account Executives, Chief Engineers, Project
Managers, Operations Managers, and Procurement Specialists
•	Create and manage billing set-up and execution of new, amended, and terminated
contracts

Computer Associates, Tampa, Florida		
Computer Associates, Inc. is a business consulting and software development
company with over 29 years of experience in providing professional services and
products across a broad spectrum of commercial and industrial environments. CAI
has worked closely with many leading companies to apply advanced,
industry-specific software concepts and technology innovations that enhance our
client’s business performance and profitability.

Channel Sales Manager/Director			2002 - 2005

•	Coached, mentored, and provided feedback to Channel Sales Managers.
•	Managed implementation of outbound campaigns and inbound service levels.
•	Responsible for the overall development plan of the team, including:
o	Review of coaching and monitoring of staff
o	Review productivity level of individual representatives
o	Ensure proper training activities (product, sales, processes)
•	Worked with Program Managers to coordinate outbound call campaigns.

Tech Data Corporation, Clearwater, Florida	1989 - 2002
Founded in 1974, Tech Data Corporation (NASDAQ: TECD) is a leading distributor
of IT products, with more than 90,000 customers in over 100 countries.  Ranked
109th on the FORTUNE 500®, Tech Data generated $21.4 billion in sales for its
fiscal year ended January 31, 2007.

Marketing Manager/Business Development Manager	2001 - 2002
Regional Sales manager				1995 - 2001
Regional Supervisor					1993 - 1995
Senior Sales Representative				1989 - 1993 


Tech Data Corporation   
•	Managed newly created Eastern Select Division, exceeded Revenue, Gross Profit,
and Gross Margin goals first year.
•	Developed relationships with key customers and new prospects among the leading
resellers in the marketplace, increasing market-share 136%.
•	Effectively managed 150 salespeople, supervised five Sales Supervisors,
created sales campaigns, and promotions to drive sales activity and achieve
success.  Winning the majority of sales promotions in our fist year established.

Education:

Florida Metropolitan University – BS Management/Marketing
•	Achieved 3.9 GPA
•	Dean’s List/President’s List
•	Summa Cum Laude