CARLE ERIC GIANNELLI Page One of Three
120 Spoonbill Point Court • Saint Augustine, FL 32080 • [Send email to request phone number] 01.5214 • [Send
email using form at bottom]
Qualifications for Software Engineer
Offers more than ten years of experience designing, implementing, and supporting
innovative software products. Confidently identifies the requirements of the
user base and develops goal-driven applications with superb functionality and
versatility. Develops solutions in a variety of industries and maintains a
strong consulting background in managing specific initiatives to meet company
needs. Areas of expertise include:
Deployment Network Administration End-User Relations
Research/Development Troubleshooting Product Development
Key Accomplishments
• Designed, implemented, and administered a technology upgrade for an email
application. Effectively “downgraded” same application using T-SQL coding scheme
to support email reporting system currently implemented. Wrote complex batch SQL
Server queries to implement ETL for several national email campaigns.
• Designed, implemented and administered email application rewrite for several
national campaigns. Provided support and maintenance on these email
applications.
• Designed, implemented, and administered a company’s inventory tracking
product. Improved the coding style by designing and implementing changes in the
modules for all required languages. Trained end users to efficiently use the
application, conducted demonstrations, and provided technical support.
• Developed a web-enabled demonstration version of major offerings, driving
positive exposure for prospective customers.
• Recruited as a system consultant to ensure functionality for software products
across a variety of operating systems. Developed conditional, compiled versions
and implemented different installation scripts, which managed the required
libraries for each operating environment.
• Provided consulting services for the E2C aircraft radar application software
engineering group. Managed software efforts regarding a major hardware shift,
including modifying the application to support this change. Improved graphic
user interfaces to improve end-user efficiency.
Professional Responsibilities
Software Development
• Responsible for fulfillment of national email campaigns to provide business
unit with emails designed specifically for these dealership consortium.
• Responsible for production of customized mail pieces in which the content and
appearance had to identically match their email counterparts.
• Assisted a bank’s financial control group by developing software for financial
batch processing applications for banks across New Jersey, which utilized
template data files to ensure functionality despite irregular file placement.
• Designed and implemented proprietary PC applications for internal, commercial
credit, and ATM groups. Wrote a commercial credit program allowing real-time
access to mainframe data from individual workstations.
• Developed Windows NT-based service system applications to operate on the
Reuters news network, which is comprised of several thousand nodes across North
America and Western Europe. Improved the Proxy NRM management system, which
ensured high-speed and secure data transmission networkwide.
• Improved version compatibility for a key UNIX executable, porting it to be
compatible with SCO UNIX and other UNIX variants.
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[Send email to request phone number] 01.5214 • [Send email using form at bottom]
Professional Responsibilities, continued
• Audited and optimized functionality for a RAPID system barometric
identification system. Developed testing applications. Increased efficiency and
reduced storage requirements for the program.
Project Management
• Directed a team of programmers in developing D.B. Express-A-Bill and the
Visual Bill Billing Operating System, both being relational database management
systems. Implemented change to enhance functionality and maximize efficiency in
the development process.
• Managed client projects from planning through follow up. Diagnosed technical
problems, documented resolution strategies, and developed comprehensive
statements of work for clients.
• Evaluated a customer’s technical environment and recommended the upgrading of
their personal planning system’s back-end database to a system that enhanced
functionality and flexibility for all users.
Technical/Customer Support
• Ensured 24/7 on-call technical support for the Power-Link software suite of
applications. Assisted third-party systems companies in utilizing programs and
implemented changes to products to ensure functionality. Optimized the code for
all product lines and implemented an improvement that increased user ease and
improved documentation efforts.
• Aided internal customers in utilizing full product capabilities and answered
all product queries. Managed software applications for deployment
demonstrations.
• Trained internal clients in a variety of MS Office applications as well as in
the Peachtree Accounting system. Provided continual on-call technical support
for customers.
• Served on a company’s requirement team to support the terminal design for the
PPT 8800, which offered superior data capturing and wireless communication
capabilities in a small, durable computer.
• Created wrapper classes for Crystal Reports’ Dynamic Link Libraries,
increasing product data for all company applications.
• Served as a wireless technology expert to manage all of a client’s wireless
networking efforts. Set up workstations for wireless functionality to ensure
efficient communication.
Risk Mitigation
• Created and integrated access applications utilizing Visual Basic to manage
customizable queries required in auditing database integrity. Managed and
responded to error tracking logs.
• Designed an error tracking system with an e-mail notification component, which
apprised management of database problems.
• Developed “canned” testing programs to audit and mitigate the product
technical problems.
• Utilized extract, transform and load (ETL) procedures utilizing SQL Server to
provide data cleansing.
Career Summary
Programmer/Analyst, Software Engineer, Direct Mail Express
2007-Present
Programmer/Analyst, Software Engineer, Carle Eric Giannelli Technology Services
2004-2007
Senior Software Engineering Consultant, Special Security Incorporated 2004
Programmer/Analyst, Power-Link Software 2003
Programmer/Analyst, Abe Munn Picture Frames Company 2000-2001
Programmer/Analyst, Consultant, Network Plus 2000
Programmer/Analyst, Symbol Technologies Incorporated 1998-2000
Programmer/Analyst, RX Exchange 1998
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Career Summary(cont’d)
Senior Programmer/Analyst, Computer Concepts Corporation 1996-1998
Software Engineering Consultant, Northrop Grumman Corporation 1996
Programmer/Analyst, Reuters America Limited 1995-1996
Programmer/Analyst, National Westminster Bank USA 1993-1995
Core Competencies
Operating Systems: UNIX; VMS; Windows 95,98, NT, CE, 2000, and XP, XMPie
Programming Languages: C, C++, Visual C++; Visual Basic; FORTRAN; Pascal; Modula
2; PL/1; PowerBuilder; COM, DCOM, COM+; ATL; STL; RPC; Java; ASP; Prolog; Lisp;
Visual Studio.NET; Delphi 6 Enterprise; Websphere Studio Developer, Dreamweaver,
SQL Server 2005, Visual Studio ASP.NET 2005, ASP Server Pages, Adobe Creative
Suite CS2 and CS3
Software Applications: LEXX, YACC, and various UNIX tools; Dbase I, II, III, and
IV; Coherent, Photoshop, XMPie uPlan, Adobe Creative Suite Web Development
Education
Master and Bachelor of Science, Computer Science, New York Institute of
Technology
Excellent references available upon request.
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