More than 5 years’ experience in database administration and disaster
recovery/contingency planning. Proven ability to fulfill mission critical
requirements for production systems in regulated environments including n-tier
database-driven online applications within multilayered OLTP management
hierarchies.

More than 10 years’ experience in desktop publishing, editing, proofreading and
information technology systems documentation and testing. Proven ability to
systematize manual processes and improvise solutions to abstract problems.
Progressive and diverse experience in technical support. Particularly effective
in accurate and timely implementation plans.

Proficient in the following software applications:

• Windows 2003 Server/Active Directory
• Microsoft SQL Server 2000, 2005
• Novell NetWare 4x/5x
• Microsoft Office (1997 – 2007)
• Corel Paint Shop
• Microsoft Visio (2007)
• Microsoft Visual Studio 2003 - 2008
• Adobe PageMaker
• Microsoft FrontPage 2003
• Macromedia Fireworks

WORK HISTORY

Volusia County Schools, DeLand, FL 2008 – present

Database administrator/assistant project manager
Responsible for managing and enhancing line of business Intranet and database
management systems as well as providing technical consulting for senior
management

• Lead requirements initiative to transform legacy ASP data-driven applications
to n-tier .NET 3.0 platform, including full database and Windows server
environmental assessment.
• Point of contact for technical inquiries and transformation requests for MS
SQL Server. Also in charge of reverse engineering of all recurring SQL Server
Agent jobs for platform migration.
• Augmented staff contingency and security strategies and document preparation
methodologies for disaster preparedness.
• Specified best practices for .NET developer team including exposure of data
stores via web services and upgrade of DMZ.


SunTrust Bank, Orlando, FL 1998 – 2007

Web developer/technical support specialist (2001 – 2007)
Responsible for managing and enhancing line of business Intranet and contact
management systems as well as providing technical consulting for senior
management

• Lead requirements initiative to transform VIPER enterprise contact management
system from 3-tier architecture (VB-driven windows client, Microsoft Windows 2000
server and Microsoft SQL Server 2000 database) to n-tier Intranet environment
including exposure of underlying data via web services.
• Retirement Services division line of business champion for EDGE enterprise
contact management system including role as lead technical contact role for
transition of mass mailing component from VIPER to EDGE.
• Primary point of contact for all technical inquiries and upgrade requests for
VIPER. Also in charge of conception, specification and testing IWS section of
VIPER after migration to n-tier architecture.
• Conceived, planned and implemented line of business Intranet for 200-member
department
• Augmented client contact strategies and document preparation methodologies 
(inward- and outward-facing) with DTML-based virtual forms
• Conformed user requests for enhancements to manual processes with internal
information security and privacy standards
• Refined and implemented mass mailing production methodology

 
Desktop publisher/translator (1998 – 2001)
Responsible for high-volume production of client correspondence and custom,
specialized marketing materials for retirement plan clients as well as general
technical consulting both as a help desk specialist and for senior management

• Implemented local (Florida) standards for high-volume production of mass
mailings
• Created standardized, compliant templates for production of custom marketing
and client outreach materials
• Provided single-call resolution of technical requests within department and
beyond
• Translated client-facing documents to Spanish

Volusia County Career Metrics

• Assessed and documented unfamiliar 20-server distributed environment,
including security protocols in less than 2 weeks.

• Assessed 200± Microsoft SQL Server DTS packages for conflicts and potential
migration failure points from local instance version 2000 to virtual version 2005
clusters.

• Maintained consistent achievement in production and fulfillment of emergency
table restoration tasks of high-volume, mission-critical, very large data
warehouse applications (primary data files > 10GB).

• Conducted line-by-line analysis of 100± .NET applications for security
breaches, inconsistent methodology and adequate network provisioning for FTP and
XML web services protocols.

• Provided in-depth recommendations of needed team approach to application
development (including version control and staged deployment) within context of
fluid hosting platform.
 
SunTrust Career Metrics

• Scrubbed and reconciled large data sets (1000+ records/10+ fields each)
between parallel contact management systems EDGE and VIPER (5 yrs)

• Reconciled 200+ duplicate contact records between EDGE and VIPER to assure
proper archiving (3 yrs)

• Maintained consistent achievement in production and fulfillment of mass
mailing projects (500+ pieces with imported data) (8 yrs)

• Defined, specified, tracked and tested 100+ enhancement requests to VIPER
(internal contact management system) (4 yrs)

• Conformed requests for enhancement requests to EDGE (Pivotal) and VIPER
(custom application of SQL 2000 and VB 6) to corporate ERISA (401(k) and
retirement plan) standards (4 yrs)

• Analyzed, reformed and deployed multiple reports from SQL 2000 databases (5
yrs)

• Specified platform for upgrade of entire SunTrust corporate Intranet to portal
technology (3 yrs)

EDUCATION

Audio and Video comprehensive tracks
Full Sail Real World Education
Winter Park, FL

TRAINING

• Microsoft Certified Application Developer (MCAD)
• Microsoft Certified Database Administrator (MCDBA)