STEPHANIE L.E. CUTIYOG 
7800 Helms Rd. Pensacola, FL 32526 
U.S. Citizen
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OBJECTIVE: 

Highly motivated individual seeks position with an organization that can benefit
from entry-level technical, management and e-commerce knowledge. Possesses the
tenacity to significantly enhance operations, contributing to organization growth
and prosperity, and a willingness to learn new and advanced techniques. 

JOB-RELATED SKILLS: 

•	Several college courses taken applying basic and advanced computer knowledge,
management procedures, and project management

•	Experience with data-entry

•	Web page construction design and coding of websites using HTML and Dreamweaver


•	Entry level networking knowledge of LAN / WAN environments 

•	Knowledge of Windows 95/98/2000/XP and Microsoft Office 95/98/2000 

•	Entry level knowledge of computer troubleshooting, design, and organization

•	Knowledge of business and marketing concepts for hi-tech e-commerce 

•	Technical writing course taken in college

•	Unverified 60 wpm typing speed and 10-key entry

•	Working knowledge of SQL

•	College courses taken in Java, C++ programming

•	Experience as support technician

PROFESSIONAL PROFILE: 

•	Developed fully functional website for small Pensacola-based business.
Designed and coded website with HTML and Dreamweaver.  

•	Knowledge of management skills and techniques in both e-commerce and
non-e-commerce business.

•	Easily acclimates to new challenges and accelerated responsibilities.

•	Demonstrates negotiating, diagnostic, troubleshooting, and problem-solving
skills; applies common sense solutions to issues. 


WORK EXPERIENCE: 

Northrop Grumman
6/2007 – 2/2008; Webmaster

Duties include

•	Re-design intranet, internet, and NIPR and SIPR web pages adding applications
to streamline processes and make obtaining information easier for end users. 
Used Dreamweaver to implement .php, sql, and JavaScript coding into the
websites.

•	Maintain and update information found on website to correspond with new data
to ensure the most up-to-date information can be found online by end users.

•	Manage website access accounts and provide troubleshooting for usage of the
websites.  



ACO Information Services
8/2006 – 2/2007; Support Technician/Project Specialist

Duties include

•	Technical writing.  Wrote several step-by-step instructions designed to help
customers easily acclimate themselves to our information system.

•	Software Quality Assurance.  Tested several information systems to assure
quality and functionality, following exacting instructions to test each portion
of the system.  Detailed any errors received with step-by-step process on how the
errors were obtained.  Made notations of any improvements that could be
implemented.  Familiarized myself with the systems in order to write up technical
manuals for use by end users.

•	Support Technician.  Answer basic questions about the information system and
help the customer with any issues as needed or entered in a report of the error. 
Utilized remote access software to walk user through steps in correcting errors
or used basic SQL scripts to configure databases to solve issues.

•	Software configuration and workflow programming.  Entry-level knowledge on
configuring and troubleshooting the information system to ensure functionality
requirements are met.   

•	


US Installations
1/2006 – 3/2006; Data Entry

Duties include:

•	Data entry.  Enter product and customer information into the USIG system;
compare to the Home Depot database and make the two reflect each other

•	Answer incoming telephone calls from customers, call customers to review
quality assurance, and schedule appointments for installations.


Aerotek (FEMA)   
9/2004-12/2004; Debris Monitor
6/2005-11/2005; Debris Monitor

Duties include:

•	Office assistant.  Helped co-ordinate monitor teams to inspect county areas in
the end-process for debris cleanup.  Maintained files of complaints and assisted
in bringing closure to complaints and problems in the field as well as
supervising field monitors to ensure procedures are running smoothly, and other
inter-office details.

•	Project Lead. Oversaw the filing and sorting of Ivan debris tickets to be used
in reconciliation. Supervised various other Aerotek employees during this
project.

•	Data-entry. Keyed into database various forms of debris tickets using 10-key
and keyboard data entry.

•	Monitor removal of hurricane debris. Supervise truckers to ensure FEMA
regulations and safety codes are enforced during hurricane clean up


EDUCATION: 

University of West Florida 
Pensacola, FL 32507 
Bachelor of Science Major: Interdisciplinary Information Technology: Digital
Enterprise 
Minor: E-commerce 
Minor: Computer Science

J.M. Tate Sr. High School 
Cantonment, FL 32533 
High School Diploma 

References:   

Available upon request