Marlene Saunders
				3911 NW 36 Way
				Lauderdale Lakes, Fl 33309
				CELL:  [Send email to request phone number] 96-6175
				

Objective:

To obtain a position or customer service the complements my outgoing personality
and my love for the people.

Qualifications:
	
Many years of dedicated experience in customer service.
A patient listener who fully focuses on speakers and understand verity of
accents.
Highly organized and detail-oriented; knack for understanding procedures and
logistics.
Strong skills in time management, prioritizing tasks, and meeting deadline.

Education: 
	
1989	 - 1993   High School Diploma, Boyd Anderson High

Experience:

02/1995 -- 03/1996   Customer Service, All Around Travel
04/1996 -- 06/1998   Customer Service, Sun Pass
01/1999 -- 11/2001   Package Courier, Airborne Express
12/2002 -- 07/2005   Home Health Aide, Maxicare Select
09/2004 -- 12/2005   Data Entry, Friedland & Associates
02/2006 -- 11/2006   Assembly, CDA Intercorp
11/2006 -- 06/2007   Collections, Customer Service Blue Whale Publi
07/2007---           Meter Installer/ Meter Reader, Honeywell

Activities:
	
Consistently maintain a positive attitude and enjoy helping people.
Articulate, friendly, and very effective working with people of different
backgrounds and temperaments.
Accurately record, remember and verbally communicate very detailed information.
Exceptional command of the English language with especially strong written and
transcription skills.
Understand and have recorded thousand of people with all types of accents and
manners of speech.
Cooperatively and effectively work with agencies to produce and deliver required
work.

Organization:
	
A problem solver who quickly grasps complex situations and turns them into
manageable tasks.
Produce quality work even when under extreme time pressure and deadlines.
Proven ability to understand and follow complex instructions to successful
conclusions.
Many years of experience successfully managing and organizing personal time and
workload.
Collaborate in terms to produce quality results.
Very accurate and rapid keyboarder, work within personal computer environment.
Experience in word processing.