Kristin Ouellette
12175 B Plummer Grant Rd
Jacksonville,FL 32258
(904)554-4197

Objective:	I’m a responsible and dedicated office professional with several
years of experience in heavy volume, fast paced environments. I’m a cooperative
team player who enjoys working with people and utilizing direct telephone
contact. I’m also a well organized individual and able to handle a variety of
assignments at one time. I bring with me a strong work ethic with eagerness to
learn and willingness to contribute toward meeting a company’s goal.

Experience:	EMSI	Jacksonville, FL
	Medical Caseworker	11/2007 to  Present
Obtained medical records from medical facilities on behalf of insurance
companies
Tracked record dates through MedPro for retrieval purposes. 
HIPPA procedures implemented daily.
Accounts Payable: Issuing checks upon receipt of invoices. Negotiated fees for
records.

	Randstad	Jacksonville,FL
	Medical Receptionist	3/2007 to 4/2007
Patient reception
Answered multi-line phone system.
Daily memos, correspondences, reports, and other documents typed up.
Scheduled appointments
Handled patient inquiries
Maintained financial records and produced reports for Medical Insurances and
Financial Specialist.

	Randstad	Jacksonville,FL
	Benefits Specialist	11/2006 to 2/2007
Handled benefit inquires from employees regarding themselves and their
dependents.
Recorded employee enrollment in benefits and group insurance programs.
Handled inquires regarding pensions, retirement plans, group medical insurance,
life insurance, and worker’s compensation.
“Middle-Man” for upper level management and general personnel.

Education:	Douglas Anderson school of the Arts	Jacksonville,FL
	Highschool Diploma	2003

	Florida Metropolitan University	Jacksonville,FL
	Medical Coding and Billing Certification	2006

References:	Available upon request