Loretta Strickland                         LynnStrick01@aol.com
615 Hicks Rd
Plant City Fl 33567
 [Send email to request phone number] 78-2456
 [Send email to request phone number] 50-8345

Objective:   Obtain new employment in the customer service or clerical field. 


Marqueza Fence					Admin Assistant
5212 SR 60					Oct 2007- Present
Dover, FL
 [Send email to request phone number] 91-5276

•	Typing
•	Filing
•	Data entry
•	Customer resolution
•	Prepare invoices
•	Take incoming calls for pricing, quotes & inquiries.
•	Take and deliver messages to company owner. 
•	Troubleshooting customer complaints in a timely manner
•	Preparing, faxing, emailing & delivering invoices
•	Setting appointments
•	Preparing employee time sheets and work logs
•	Telephoning customers for information on jobsites
•	Preparing driving routes to and from jobsites for employees
•	Generating all company letterhead and official forms
•	Light cleaning and straightening
•	Receiving and validating all UPS & FedEx delivery and pick up
•	Collecting and processing payments from customers
•	Preparing receipts and logs for reimbursement
•	Customer service
•	Relaying messages (email, phone, faxed, walk in) via phone 
        to owner

Dream Cars Auto Detail				Detailer/ Owner
615 Hicks Rd 					Oct 2007-Present
Plant City FL	33567
 [Send email to request phone number] 78-2456
 	
This is a part time job I do when not working for Marqueza Fence

•	Wash, Wax, Detail interior and Exterior of Automobiles
•	Prepare Print Advertising
•	Take customer phone calls and schedule appointments
•	Prepare invoices
•	Keep customer records 

Century 21 Shaw Realty				Realtor/ Independent Contractor
US Hwy 60						 June 2006 – Oct 2007
Valrico Fl 33594

•	Prepare Print Advertising
•	Keep confidential customer records
•	Data Entry
•	Typing
•	Filing
•	Incoming and outgoing calls for customer inquiries
•	Use of multiple internet and software programs to obtain
        information for clients     
•	Investigation of tax records
•	Meet with clients
•	Show listed homes to potential buyers
•	Prepare legal contracts
•	Prepare internet advertising
•	Maintain web-page 

Verizon Florida			     Customer Service & Sales Agent
610 Zack Street					May 1999 – May 2006
Tampa Fl
 [Send email to request phone number] 83-2880

•	Data Entry
•	Typing 
•	Filing
•	Maintain and update customer records
•	Incoming and outgoing calls to resolve customer issues
•	Issue billing adjustments as needed
•	Create orders for new service, disconnects, and additional   
        features
•	Make sales attempts for new services on each call
•	Keep calendar for call backs to insure resolution of 
        customer issues


Education: 

Plant City High School		Graduated June 1986



Other:

Obtained Florida Real Estate License June 2006
expired March 2008