CAREER SUMMARY
More than 20 years of extensive and diverse IT experience. Most recently with
Starwood Vacation Ownership where I worked the BBX help desk and enhanced or
corrected BBX programs.  Proven skill in documenting, cataloging, and converting
data. Effective at presenting complex information in an understandable manner.
Excellent ability to translate intricate formulae and ideas into effective
processes. Demonstrated attainment of goals through excellent communication
skills and hands-on involvement.    

TECHNICAL SKILLS

BBX	Business BASIC	V/ PRO 5	dBASEIII
MS Excel/Word	FORTRAN	CLI	CL400
AOS/VSII	INFOS	SuperDOS	RPG400
Data General	AS400	HPGL	UNIX


PROFESSIONAL EXPERIENCE
CONTRACTOR			Orlando, FL    						       2003-

STARWOOD VACATION OWNERSHIP			Orlando, FL    						       2003-
Programmer/Analyst BBX
•	Provided Off-Hours (nights and weekends) Help Desk coverage that included BBX
support.  
•	Maintain Visual Pro/5 system that provides backup should primary Sun system
not be available.  The backup system included all necessary BBX functions
available on the Sun system.   
•	Served as Off Hours (24-7) BBX backup.   To ensure all locations had access to
BBX support if necessary I periodically was on call at all times to provide
assistance.
•	Automated a process to correct the status of current data presently done by
manual changes.  SOP was to manually change all files required to change the
status of a transaction.  Using the BBX programs I created saves several hours of
work each time the program is used.
•	Trouble shoot BBX program problems.  When a program was producing errors or
incorrect solutions, I used existing tools to determine what caused the problem
and either corrected the problem or made others aware of the condition so it
would be corrected.
•	Work with Users to determine expected outcomes of requested new changes and
problematic existing programs. When necessary performed background research to
make sure the information that users provide was correct.


CLOPAY BUILDING PRODUCTS, Orlando, FL						       1986-2002
Sr. Programmer/Analyst (1993-2002)
	Established disaster recovery procedures that ensured business
continuity and provided documents for normal backup procedures.
	Initiated profit center reporting that compared cost vs. revenue
percentages across all divisions.  This highlighted performance discrepancies
which enabled management to make more informed decisions.
	Researched, developed, and coded order entry system utilizing variable
discount multipliers that provided for adjustment of order profit percentage. 
This enabled increased pricing accuracy, efficiency, and flexibility.
	Introduced the ability to calculate profit percentage at time of order
entry.  This tool allowed personnel to know if an order was profitable at the
time of creation, identified pricing concerns, and red-flagged sales below target
percentage.
	Adapted in-house programs to utilize outside sources for obtaining tax
rates and freight charges.  The standardized data greatly reduced data entry
mistakes, eliminated errors caused by rate changes, and streamlined the process
required for updating.  
 
WOODY STUCKER
Orlando, FL 32819
 [Send email to request phone number] 76-1541
[Send email using form at bottom]


CLOPAY BUILDING PRODUCTS, Orlando, FL						       1986-2002
Sr. Programmer/Analyst (1993-2002)

	Successfully converted and migrated data and program functions when
processing was moved to different systems.   
	Collaborated with management and recommended methods to obtain
problem-solving information from existing data.  This included designing new
programs which enhanced existing functions.
	Managed the physical movement of computer hardware to a new location,
transfer of programs to new computer, and transfer of access to network with no
down time.         
	Consulted with engineers to develop testing plans for new and existing
products.  The testing process uncovered inaccuracies in new parameters, as well
as existing programming, resulting in fewer costly mistakes.  
	Converted Data General Business BASIC programs to compiled Business
BASIC and adapted programs for move from FORTRAN 5 to FORTRAN 77.  
	Created process to extract data from various data bases and translated
the data into Excel formats for timely distribution of reports displaying
performance and trends.  Advised accountants and management on reconciliation of
any variances.

Programmer/Analyst (1986-1993)
	Initiated documentation of all programs, established and updated data
reference directory, set-up protocol for maintaining document changes, and
produced technical and user operations manuals.  Catalogued components of CAD
system.  As a result, procedures were followed more closely and changes could be
made without conflict. 
	Reduced losses, resolved problems, and improved user confidence by
developing and implementing system for completing requests for programming and
system changes.    
	Maintained all proprietary accounting, purchasing, payroll, and
engineering programs.  
	Completed automation of business process from order entry to shipment
that could complete functions more efficiently.
	Customized link to manufacturing machinery that loaded existing
operator program and prevented data entry mistakes.
	Supervised and trained all personnel in both applications and
operations user procedures.  Taught users how to best utilize computer system,
and constructed tools for obtaining desired information.

NEW JERSEY COMMISSION FOR THE BLIND, Newark, NJ			       1985-1986	
	PC Analyst 

	Pioneered introduction of PC's into the division.  
	Utilized dBase to create application programs.
	Customized word processing program for use of voice recognition
software. 

EDUCATION  
M.B.A, M.I.S.,	Xavier University, Cincinnati,	OH	
B.S., Education, Huntington College, Huntington, IN
TRAINING
Course Work Programming, Valencia Community College, Orlando, FL
Course Work Programming, University of Cincinnati, Cincinnati, OH