SCHUYLER V. JOHNSON
4409 Evelyn Place
Lake Worth, FL 33463
 [Send email to request phone number] 39-7796
[Send email using form at bottom]

RESUME

EXPERIENCE:

JK HARRIS
10/07-Present
Work from home setting appointments for customers having problems with IRS/taxes
to meet with our consultants. Answer incoming calls and transfer to appropriate
departments.



FBK PRODUCTS
7/2007-10/03/2007
Telephone Sales-Contact existing customers for current promotions of new
products; ensure satisfaction with previous purchases; cross sell product line
after initial sale.

ALLIED INTERSTATE / IRMC
12/2006 –7/3/2007
Debt Collector - Contacting debtors using automatic dialer system; updating
information for accounts; negotiating balance or settlement agreements with
debtors by phone.

COMMUNITY HOME HEALTH
4/2006-10/2006
Entered patient information into Medicare charts initially using the Mestamed
system, then recently changing over to Ac-Cura®. This position required knowledge
of medical terminology and spelling, ICD coding and typing skills; also entered
nursing and physical therapy visits and medical supplies.

NETWORK ORANGE
2002-2006
SALES/MARKETING ASSOCIATE
Maintained and updated Goldmine database. Maintained relationships with
existing, past and future prospects. Worked with account managers on individual
territories, conducted follow-up calls after sales to ensure customer
satisfaction and to generate possible future sales. Contacted customers and
contacts for Webinars and online product training sessions. Generated leads from
qualified customers, followed-up after purchase to ensure satisfaction with
product and service. Found new prospects in enterprise, scholastic and medical
fields. Learned new product lines, obtained quotes for maintenance renewals for
products already purchased. Daily spreadsheets of activities contacts and results
sent to sales manager. Created promotional e-mailings using Constant Contact for
webinars for new and existing customers.
LRP PUBLICATIONS INC
1998-2000
HEAD PROOFREADER
Copy edited and proofread newsletters, galleys, books and Federal court cases,
bankruptcies and Workers’ Comp. Newsletters included the hospitality industry
after LRP took over Dartnell Publishing. Worked with attorney editors and
submitted queries before making changes. Trained new hires, oversaw word
processors and assisted typesetting and two supervisors. Trained and oversaw
proofreading department consisting of approximately 12 people. Insert and verify
electronic coding tags for upload to our online library. Volunteered suggestions
at weekly sales meetings; also entered Jury Verdict Research™ into database for
library. Reformatted military training documents for library, US Navy and Army
docs.
SEARS OPTICAL
1993-1998
CUSTOMER CARE REPRESENTATIVE
Maintained files, set appointments for optometrist. Conducted insertion and
removal techniques for first time contact lens wearers. Conducted follow-up calls
to patients to ensure satisfaction with eyeglasses and contacts. Entered patient
prescriptions and information into RIS database.
ANDREWS INTERIORS
1987-1993
OFFICE MANAGER
Set appointments, greeted clients; errands, filing, data entry, A/R, A/P,
SALES.
CHRIS-ROSE PRODUCTIONS
1970-1986
RESEARCH
Gathered and edited information for potential projects, television features and
projects in pre-production. Read and evaluated unsolicited manuscripts, books and
galleys. Freelance work for screen writers, Bill Lancaster, Bad News Bears, The
Thing, Golden Child. Also Tracy Keenan Wynn, The Autobiography of Miss Jane
Pittman, The Longest Yard, The Glass House, The Deep; also conducted research for
independent producers for a TV feature on Vietnam.
EDUCATION:
CHOUINARD – 1966-1970, B.A., English

Currently seeking second part time work at home job in customer service/setting
appointments.  
  
Dates Employed  Job Title  Company  
 
2/2002 - 1/2006  Marketing    Network Orange 
 
 
  Call current customers to ensure satsfaction with past purchases and determine
need for future purchases; call on prospects for future business/purchases;
create and implement newsletters/announcements for new products and invitation to
webinars; confirm attendance at webinars, make introductory speech at webinars;
create and proofread invitations using Constant Contact program; create
Powerpoint sales presentations for quarterly meetings; maintain Goldmine
database.  
 
  Education  
 
Dates Attended  School  Degree  Location  
 
 Chouinard  Bachelor's Degree 

 
 
 
Languages  Proficiency Level  
English  Fluent - Full Knowledge  
   
   
Career Info  
 
Current Career Level: 
Experienced (Non-Manager)  
Years of relevant work experience: 
More than 15 Years  
Military Service: 
No  
Active Security Clearance: 
No  
   
Work Status: US - I am authorized to work in this country for any employer. 
 
Desired Type: Employee 
Desired Status: Part-Time 
Desired Salary: 13.00 USD Per Hour 
Job Titles: Customer Service, Data Entry 
Industries: no industry preference 
Occupations: Customer Support/Client Care
Call Center
General/Other: Customer Support/Client Care
Retail Customer Service
Editorial/Writing
Editing & Proofreading
General/Other: Editorial/Writing
 
Locations: US-Florida-West Palm Beach 
Willing to relocate: No 
Willing to travel:  Never  
 
   
Desired Work Shifts:  
Weekend Preference: Yes 
I can start Immediately