~ HAROLD HERNANDEZ ~
549 Lancer Oak Dr. Apopka FL 32712 - Mobile: [Send email to request phone number] 72-4748
email: [Send email using form at bottom]
CAREER OBJECTIVE
A rewarding career in LAN/WAN design, Telecommunications implementation, Web
programming and
maintenance where I can use my talent and experience to satisfy technological
needs and add value to the organization.
SUMMARY OF SKILLS (Fully Bilingual)
Network Manager/Computer Engineering experienced in developing and analyzing
Local and Wide Area Network (LAN/WAN) systems solutions, including:
3 years Cisco Routers Administration/Configuration
4 years Firewall Administration/Configuration
9+ years hardware/software installation, configuration, and trouble-shooting.
5+ years Windows/Netware/Linux/Unix OS desktop client support & Networking.
4 years Windows NT 3.51/4.0/2003 configuration/administration and
trouble-shooting.
3 years Microsoft Internet Information Server.
5+ years network design, installation, expansion, integration and
trouble-shooting. TCP/IP protocol suite configuration.
4+ years PBX administration. Phone system cabling and trouble-shooting.
4+ years of Microsoft Exchange Server administration, Microsoft Outlook client
management.
3+ years Proxy server/client, SDSL& ADSL installation and configuration.
Protocol
filtering for network security.
2 year Linux/Lindows OS configuration and testing.
3 years Active Directory and DCHP server configuration
Backup Exec 11D
SAN (Storage Area Network) and Disaster Recovery Planification.
Programming in the following languages and scripting technologies:
3 years Visual Basic and C#
3 years PHP together with MYSQL applications
3 years Macro Development, dBase (III, IV),
4 years HTML, JavaScript, ADO, DHTML, CSS, XML and VBScript
3 years ASP & ASP.NET together with MS SQL applications, ADSI, LDAP
authentication and Programming.
EDUCATION
B.S., Electronic Engineering Technology Sciences (credits towards),
http://www.uprb.edu/
University of Puerto Rico, Bayamon Campus
Concentration in Digital/Analog Circuits; Microprocessors and Microwave and
Radar
Systems.
SPECIALIZED TRAINING
Microsoft Systems.
Networking Essentials & Engineering
Terminal Servers
Windows 3.1~VISTA OS
Windows NT 4.0 ~ 2003 Servers
IIS Configuration and Hosting
WAN Integrator and Designer.
Electronic Troubleshooting & Assembly.
Network Systems Management Engineering Experience.
Citrix presentation server 4.0
R.D.P. (Remote Desktop Protocol)
Microsoft DNS Server Administration
DHCP, DNS,
Active Directory
VPN
COMPUTER SKILLS
Computer Hardware Assembly
IBM, Intel, Dell, Compaq, HP, Nicks, Adaptec
SCSI cards and drives
Printers troubleshooting and installation
Kyocera, Konica Minolta and RICOH Scanners installation and configuration
CD-R/W drives, Seagate tape drives, Jazz Drives, cable plants
Only Motorola Codex CSU,DSU Configuration and Troubleshooting Expert in the
Caribbean Area.
3340~3345 installation and Security Configuration.
Software
Adobe Golive, Sage Timberline Office, Builder MT, Punch List Manager, Front Page
98~2003, Microsoft Access Application Development, Adobe Photoshop,
5.0, Microsoft Image Composer, Jasc Software, Swish 2.0,
Visio 2000, CorelDraw, Norton Utilities, Norton Antivirus 2000,
Norton Symantec Antivirus Corporate Edition, Wingate Proxy, Reflexion,
pcANYWHERE 8.0+,
Radmin 2.1+,Microsoft Office97~XP, Adobe Acrobat 4.0~6.0, VNC, MDR Call
Accounting, Visual Basic 6.0+, Sygate Firewalls, Dame Ware Mini Remote Client.
AdAware Spyware Control, Platinum for Windows by Best Software, VMware and
Citrix Presentation Server 4.0.(some), Remote Desktop Client.
Operating Systems
Novell Netware, MS-DOS, Windows 3.1~VISTA, Windows NT 3.51/4.0~2003, DHCP, DNS,
Active Directory, VPN,Linux 6, Lindows, Unix.
Blackberry BIS and Redirection setup
EXPERIENCE
Systems Administrator-Web Applications Developer
Vice President of IT Assistant
September 2005 – December 2007
America’s First Home, LLP
Supervisor: David Vessey
[Send email to request phone number] 62-7900
Cell: [Send email to request phone number] 83-7822
Windows 2003, SQL, Terminal (RDP), File and Exchange, Server Administration and
its Major applications administration. LDAP, Active Directory, Terminal Services,
RDPC, Active Server Pages, Intranet, Web-based Applications programming. Network
Setup: P2P, Fiber, Firewall, VPN, Switches, Routers installations and
programming.
M.I.S & I.T. Supervisor
Vice President of Engineering Assistant
September 2002 - September 2005
El Comandante Management Co. LLC
Supervisor: Ricardo L. Alfaro
(787) 641-6060 x2114
Cell: 787 397 2123
Wan and frame relay management (~650 sites island wide + international
coordination with Colombia, Dominican Republic, Panama and Saint Thomas
Electronic Betting Systems Communication Centers) supporting Motorola Codex for
Leased and Dial up lines, Motorola series CSU/DSU, Codex switch and hubs.
Restoring and Management of Packard Bell NMS stations, Reflection Unix emulator
clients, and various file and print servers. Develop and implement network
implementation plan, surveillance, naming conventions, and security.
Administer information technology department for large organization, including
networking, Internet connectivity, email, hardware pricing/inventories,
software licensing, etc. Define standards for the implementation of information
technology throughout the organization. Author processes for the management of
physical and information assets.
Administer in-house Windows NT network for approximately 35 users. Maintain and
upgrade server hardware and software. Platinum for Windows by Best Software
Installation and Configuration. Perform all aspects of account management.
Install network cabling and set up hubs/switches for new network segments.
Setup and manage Microsoft Exchange email and servers organization. Configure
and manage DNS, VPN and WINS servers for host name resolution. Install and
configure SDSL and ADSL on LAN service and Firewall protocols
(application-level) filtering for network security.
Design and manage corporate web site using FrontPage 2000/2003, CorelDraw, Jasc,
Swish and Internet Information Server. Set up and administer company Wan and
Intranet media. Configuration of web-based email accounts access and privileges
via internal web site. Publishing of network documentation, including network
security, PBX dialing access codes, desktop hardware and software standards,
Internet usage guidelines, and information access-related procedures.
Perform workstation support, including hardware integration and
trouble-shooting.
Perform software support for Windows95~XP workstations, including all
Office97~XP applications. Configure and manage Outlook2000 email
clients. Configure and trouble-shoot individual workstations for TCP/IP and IPX
networking, proxy configuration, ADSL and application issues. Set up a common
desktop including a suite of business applications and utilities for a
consistent computing environment.
Administer company Phone Branch Exchange (PBX) and phone mail systems as MITEL.
Trouble-shoot phone cabling installations and add house side to PBX side
cross-connects as necessary. Add/modify telephone extensions, area codes, speed
dial numbers, etc. Configure direct dial lines for fax/modem
connectivity. Manage Computer call accounting software for internal call
management.
Electronic Betting Systems
Supervisor & LAN Assistant
September 1998 - September 2002
El Comandante Management Co., LLC
Supervisor: Domingo Cruz
(787) 641-6060
Provided on-site technical support and Supervising for Help Desk Team. Provided
software support for common business applications and Network Management
System. Perform hardware and software installation and troubleshooting for
individual 650 sites. Trouble-shoot Wan connectivity issues. Managed local
Windows NMS and DMS stations.
Assisted in the evaluation of commercial Document Management software for office
automation project. Provided recommendations regarding implementation issues of
both a technical and operational nature. Researched hardware and software
requirements and provide recommendations for document imaging and retrieval
products to enable full system implementation. Performed test and evaluation of
system throughout prototype period. Made recommendations for system and process
improvements as necessary. Assisted with technical presentations and technical
research to current and prospective projects.
Assisted in the development of Team Work Plan database software to track betting
agencies sites transactions and equipment requirements and technical assistance
and to produce roll-up cost reports.
Developed and implemented automated invoice processing system to handle incoming
services, invoices and technical maintenance. Decreased technological equipment
investments by troubleshooting and repairing telecommunication equipment
locally.
Help Desk & Datacomm Technician
May 1998 - September 1998
El Comandante Management Co., LLC
Supervisor: Domingo Cruz
(787) 641-6060
Attention and support of incoming calls at Help Desk Shelter.
Reporting to the Supervisor, oversaw all aspects of WAN communications
functionality.
Installation and support of WAN'S equipment and cabling.
Maintenance of Off Track betting agencies database and related reports.
REFERENCES AVAILABLE UPON REQUEST
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