15137
Tangerine Blvd  
Loxahatchee, FL 33470             
Mobile:  [Send email to request phone number] 15-5444
Email: akane1017@aol.com
Email: [Send email using form at bottom]

                                                                      
                                                                                
                                      
Ann Kane
Objective	My Professional goal is to achieve an executive position that will
provide me with professional challenges as well as personal fulfillment. 
Experience in the financial workplace with exceptional skills involving unsecured
mortgage deficiencies, charged-off credit card debts, along with services in
different categories of business.  Effective communicator interacting with
clients, co-workers, vendors and management at all levels to achieve the desired
results.  Seeking a career challenge that will capitalize on and expand upon my
demonstrated abilities in the business marketplace.

Work Experience:
April 06 – Present    The Literary Agency Group   Boca Raton, FL
Office Administration/Administrative Clerical
Responsibilities include the use of an internet connection and email to
correspond with clients, manage and record the delivery of various products and
services.  I am able to read quickly, type accurately, communicate and interact
with various departments and vendors as well as all clients.

June 04 – March 06     CreditMax, LLC    West Palm Beach, FL
Administrative Assistant/Client Service & Agency Liaison
Responsibilities included providing administrative support for the President and
V.P. of Agency Operations, maintain department records and files, create
spreadsheets to keep track of collector bonus payouts document requests, debtor
correspondence, buyback requests, maintain calendar for collector birthday gifts,
legal review files, corresponding with various company vendors,
sorting/distribution of department mail as well as client services & customer
relations.

Sept 02 – March 04    Wellington Pediatrics    West Palm Beach, FL 
Medical Billing Specialist
Responsibilities included: Medical Insurance Claims Submissions, Insurance
Claims Follow up, Insurance Verifications, Claims resubmissions, Payment posting
and making patient appointments.
June 01 – Aug 02       SBA Network Services, Inc.    Boca Raton, FL
Accounts Receivable Specialist
Responsibilities included: Research and reconciliation of customer accounts
which brought unapplied cash down to $3.5m from $7.5m in less than 3 months,
project management, debits & credits, manual billing and invoicing, cash posting,
account analysis, collections and customer service.

Aug 99 – June 01      Ocwen Federal Bank, FSB      West Palm Beach, FL
Administrative Assistant
Provide administrative support for the Consumer Discount Loan Department;
maintain department records and files; Responsible for employee expense reports,
departmental invoices. Enhancement of management reporting and business analysis
and the accurate/timely issuing of departmental Kronos for Payrolls.  Follow
through transactions sourced by senior management.  Flexibility to respond to
multiple tasks while providing the most cost-effective support.  Maintain
spreadsheets and prepare reports for all tasks. Previously held position as a
Report Analyst for the Consumer Discount Loan Department, duties included, daily
reconciliation of cash payments received by collector, update customer contacts
and promise to pay report, check daily speed pays, expired post dates and
promises report and collection demand letters.  Also assisted with loan payment
posting and other clerical and administrative duties.

Dec 96 – July 99      JM Family Enterprises      Deerfield Beach, FL
Customer Service Representative
Responsibilities included data entry of customer credit applications, correction
letters, maintaining and updating Florida tags and registrations, pulling daily
application entries to be audited and assist with lease and retail contract
entry.

April 95 – Nov 96     Transactive Corporation     Boca Raton, FL
Customer Service Representative
Started as a customer service representative and promoted to Floor Supervisor in
charge of fifteen associates.  Responsibilities included scheduling, training to
ensure quality personnel and resolutions of customer disputes.

Education	1996 - 1998	Keiser College	Ft. Lauderdale, FL 
Associate of Arts Business Administration
Deans List August – December 1996

Skills	Knowledge of Microsoft Word, Excel and Power Point, Access, Visio, AS400
and FACS, Great Plains Accounting Software, PCN Health Network Software.

References available upon request.