Connie Harris
Senior Systems Analyst
Home Phone [Send email to request phone number] 65-0806
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SUMMARY:
Twenty-five years + of increasingly responsible data processing experience
encompassing all aspects of application systems development including systems
analysis, design, coding, testing, implementation, user training, user
documentation and post development support. Participated in the development of
major systems implemented at multi-location sites. Experience with COBOL II,
COBOL MVS, TSO/ISPF, JCL, DB2, CICS, IDMS, IMS DB/DC, Mainframe EXPRESS, Telon,
PLATINUM, BAL, FORTRAN, BASIC, CICS, TERADATA, EASYTRIEVE PLUS
Expertise in interfacing MMIS with child welfare applications
Good communication and analytical skills
Education:
BS, ACCOUNTING – MICHIGAN STATE UNIVERSITY
EAST LANSING, MICHIGAN
MASTERS WORK, NEUROSCIENCE – ROOSEVELT UNIVERSITY, CHICAGO, ILLINOIS
CIW (Certified Internet Webmaster) studies/in preparation to take exam,
presently
Hardware:
IBM 3090, IBM PC’s and compatibles, Nixdorf, 900, Nixdorf 600, IBM 155/370, IBM
158/370,Gateway 2000 PC, Dell PC, Compaq PC, DEC PDP 11, Enterprise Server
Mainframe (IBM 9672-R46 specifically), thin client
Software:
Assembler 370, COBOL I, REPORT WRITER, COBOL II, COBOL 390, ENDEVOR, EXCEL,
FTP, FILEAID, IMS, DBDC, IMS EXPERT, MICRO-FOCUS COBOL, TSO/ISPF, TELON,
XPEDITER, DB2, QMF, SPUFI, IEF, JES2, VM/CMS, VSAM, CICS, JCL, SDSF II,BMS,
CLISTS, INTERTEST, PMS, & FORMS, AF, IBM UTILITIES, SYNCSORT, NOVELL, SAS W/SCL,
WORD PERFECT, GTB (Screen Painter), DLI, DATAVANTAGE, DDLTO, HSSR, MACPAC, MFS,
PLATINUM, IMFTS (BOOL &BABBAGE IMS MONITORING TOOL), DATA DICTIONARY, JESMASTER,
REPORT WRITER, DOCUMERGE, VERIFY, CEDF, IDEAL/DATACOM, TABLES MM, ADSP/EDF,
ROSCOE, ADABAS, NATURAL, WALKER FINANCIAL SOFTWARE(3 years with Accounts
Receivable), ASI, LIBRARIAN, LIFE70,COBOL390, QUIKJOB, TERADATA, EASYTRIEVE PLUS
PC TOOLS: MAINFRAME EXPRESS, COOL BIZ, CA-TELON, SQL WIZARD, SPFPC,PTS, WORD,
COREL-QUATRO,WORDPERFECT, GROUPWISE E:MAIL SYSTEM,VISUALBASIC, ORACLE, SPSS,
HTML,DREAMWEAVER,FRONTPAGE, CLIENT/SERVER, JAVASCRIPT, ASP, ACTIVEX, HOMESITE,
FLASH, FIREWORKS, E-COMMERCE, Excel, Microsoft Access, Certified Internet
Webmaster prep course, VB.NET, VISIO
EXPERIENCE
Palladian Consulting
01/08 – 06/08
Senior Programmer Analyst/Consultant
Albany, New York
Worked as a Senior Programmer Analyst/Consultant programming in Cobol,
Assembler, CICS, z/OS JCL, Endevor, Smartest, SyncSort, in-house-written
utilities, DB/2,VSAM, Microsoft Office suite of products including Outlook, Word,
Excel, Visio, etc. The project was a conversion from VSAM to DB2 for the client
address file for NYSDMV and I was working in another consultant’s place until his
visa got renewed. I wrote different adhoc programs to do counts on different
aspects and types of addresses for the various types of clients in the state of
New York and to do analysis of the different types and counts of trailer records
for all clients on the license primary file.
Isocorp, Inc.
07/ 06 – 01/08
Senior Programmer Analyst/Consultant
Tallahassee, Fl.
Worked as a Senior Programmer Analyst /Consultant for Unemployment
Compensation/Unemployment Benefits programming in Cobol, CICS,
TSO/ISPF, OS/MVS JCL, VSAM, Endevor, Xpediter(TSO and CICS), SyncSort,
in-house-written utilities, DB/2, Microsoft Office suite of products including
Outlook, Word, Excel, Access, Visio, etc. I worked in the capacity of an
ICON(Interstate Connection) programmer for AWI(Agency for Workforce Innovation)
which is an agency that was created to handle portions of the duties that was
formerly handled by the defunct Dept. of Labor. Specifically, the ICON
programmer maintains and develops programs written to handle people who live in
Florida and have worked in other states and/or live in other states and have
worked in Florida and are applying for unemployment benefits. I
developed/maintained programs in batch and on-line(CICS). An example of an
on-line transaction that I worked on was 'BXFE'. This transaction allows the
user to see an unlimited number of responses for a military employee or federal
employee where before the enhancement only the latest response from the employers
of these employees could be viewed. I put the paging technique in the
program/transaction. An example of a batch program I worked on involved
enhancing a program to pick up all wages for an employee for all employers for
all quarters to make sure his/her base period wages were correctly determined.
This is an ICON(Interstaste Connection) program involving IB4 transactions.
Orion Systems and Services 05/01 - 07/ 06
Computer Consultant
Quincy, Fl.
Worked as a Computer Consultant for the Gadsden County School District creating
29 Data Dictionaries
for the 29 currently used forms as a part of a team creating and installing a
Document Management System.
I also participated in the feasibility study to create the system by documenting
the process flow of the current
system and the flow of the new system that will automate all of the currently
user personnel forms by making
them web-based and interactive thereby reducing the drudgery of paper personnel
forms. The system will
be tailored to the environment and provide for document tracking and sharing
ability among other departments.
The system will also exist as a model for other county school systems. The next
task will be process mapping.
Worked as a Computer Software consultant doing process mapping for the Business
Auxiliary services
group. This consisted of mapping all of the processes for the different
business groups including the meal
plan, the bookstore, the ‘Rattler Card’ office, the Telecommunications group,
the copy center, the Post office,
and the Food Service Plan. After mapping these processes using Visio, they were
interfaced with the new ERP
system and the RMS system for FAMU Housing. Also, I interfaced with the
Webmaster to gain more insight into
possible creating separate web pages for the different groups
PROBYS (Proficient Business Systems) 11/ 00- 05/ 01
Deloitte Consulting
West Virginia RAPIDS Project
Charleston, WVA
Programmer/Analyst
The Recipient Automated Payment and Information Data System (RAPIDS) is used by
the State of West Virginia Department of Health and Human Resources, Office of
Family Support to aid workers in determining benefit eligibility for clients and
generating those benefits in accordance with Office of Family Support policy and
procedures. Involved in interfacing MMIS with child welfare applications
Duties include maintenance of a large mainframe CICS Health and Human Services
application written in COBOL and accessing a DB2 database. The application was
developed using the TELON and Mainframe Express development tools. Specific
duties include problem analysis, coding, testing and documentation. I
specifically worked on the Benefit Issuance (BI) sub-system in the Special and
Supportive Payments areas.
Inmate Health Services System 05/00-11/00
Inmate Custody Corrections
Dept. of Corrections, State of Florida
Tallahassee, Fl
Modified existing programs to reflect change from five regions to four regions.
Wrote new programs in COBOL and IMS DB/DC for the Inmate Mental Health System and
Research Department
Dept. of Education, State of Florida
04/99-04/00
Senior Programmer Analyst (Consultant)
Tallahassee, Fl
EDS(Educational Data Services)
Programming in COBOL/DB2/TSO/ISPF using QMF for Educational Data Services Dept.
The project was data consolidation for ESE children in all Florida Schools that
was originally sent to 3 different Federal Agencies but now was being
Consolidated and written to 86 different output files (based on the
exceptionality) to be sent to 1 Federal Agency .
OSFA(Office of student financial aid)
Responsibilities:
Installed a job scheduling system, CONTROL-M, to Replace CA-7.
Reconfiguring job schedules to comply with
Northwest Regional Data Center Standards
Fine-tune schedules as more info became available
Test cycles, Monitor production cycles, Train operators,
Train replacement, Provide full documentation including
Restart instructions for all jobs in the daily, weekly,
Monthly and billing cycles as well as on-request jobs.
Dept. of Children & Families, State of Florida 12/96-03/99
Senior Programmer Analyst (Consultant)
Tallahassee, Fl
Applications Supported/Enhanced: AP (Absent Parent), PO (Paternal Obligation):
Involved in interfacing MMIS with child support enforcement. Maintained existing
programs PO Invoice, Genetic Testing, and Legal Documents; wrote new online
program (PO Review) using TELON, IMS DB/
DC, COBOL; ENDEVOR used to compile into test region.
Y2k for PO : Modified programs for Y2k related changes.
Ahold Information Systems
03/96-12/96
Software Consultant
Greenville, South Carolina
Legacy Support of existing production systems, i. e, Purchasing, A/P, A/R,
Sales, Warehousing, and Inventory, using CTM (job scheduling system) with the
above application software. Did program maintenance using COBOL, CICS, IEF, DB2,
and IMS DB/DC.
Bell South 03/95-11/96
Software Consultant
Birmingham, Alabama
Installed online inquiry system of archived data originally written to
microfiche but now written to optical disk for online end user retrieval systems
that were being installed using COBOL,CICS, IEF, DB2, and IMS DB/DC. They
included: Billing, Usage, Customer Service Recs, Service Orders, and modules
interfacing with Walker Accounts Receivable;
J. Baker, Inc. Boston, Massachusetts 10/94-02/95
Software Consultant
Boston, Massachusetts
New development programming for the installation of a Major subsidiary just
purchased by the parent company, Activities included development and/or
enhancement of Online screens using SDSFII Screen painter, writing programs for
batch & online using COBOL II, CICS, VSAM, & TSO/ISPF
Hanover Insurance
06/94-09/94
Software Consultant
Worcester, MA
Putting in (installing) 2 new screens for homeowners policy scoring, project
consisted of writing BMS (assembler) programs to create 2 new screens, 4 COBOL II
/CICS programs, 2 edits/display programs
Purpose:
To eliminate the tediousness of underwriters reviewing every new possible
homeowners policy, i. e., the new screens will enable a policy to receive a
score, and based on that score the underwriters will review, not review, review,
or just eliminate certain policies.
New England Electric 01/94-05/94
System Consultant
Westborough, MA
Developed reports; produced files to be downloaded to the LAN (NOVELL) client
servers, formatted to be input to PARADOX using QMF queries and imbedded SQL in a
COBOL II/DB2 program; wrote EASYTRIEVE PLUS Program to produce various client
reports; produced Customer mailing labels using SAS ;worked with Walker Accounts
Receivable
Total Systems, Inc
06/93-12/93
System Consultant
Columbus, GA.
New development of software for the queuing part of the new credit card
processing software; wrote major programs to handle customer inquiry and
maintenance of lost or stolen cards and any other type of questions that are
prevalent with their credit card, i.e., credit limit, transfers, and credit
disallowment. Software: COBOL II ,CICS, DB2 IMS/DB, Tables MM, VSAM
Sikorsky Mfg. Inc. 08/92-02/93
System Consultant
Stratford, Connecticut
Standard Cost System- progress payment section wrote Batch and online programs
in COBOL/VSAM, COBOL/IMS/DB for government accountability; wrote program to
update the progress payments history file using heavy COBOL/VSAM. Used XPEDITER
extensively for program debugging; used QMF for DB2 table queries, analysis, and
report writing; unit and system tested program; created data using DATAVANTAGE
and CLISTS to test programs. Performed the integration testing of all standard
cost/MACPAC modules on a nightly basis and prepared the status report of all
activities to be handled by the morning shift, including: submitting jobs
extensive work with JCL solving various types of abends, and consulting with
programmers
AT& T, Somerset, NJ 01/92-07/92
System Consultant
CTR (Customer Trouble Reporting System)
Enhanced 5 BMP programs and their associated procs that run them for NODAL 91.4
release; made all changes to all PSB’s including adding new PCB’s and new
segments through IMS data dictionary and REGEN’d the PSB’s on TSO. For release
92.1 – made major enhancements to the online international work screen (MFS) and
associated programs (MPP’s) to accommodate additional (new) customer
requirements, including the MFS that generates the screen. Software: COBOL,
IMS/DB/DC, TSO/ISPF, XPEDITER.
Public Service Gas & Electric 10/91-12/91
System Consultant
Newark, NJ
Walker Software Installation- wrote programs in COBOL II/DB2 for the purchasing
application to interface with the Walker software for a public
utility(specifically Walker Accounts Receivable module).
UNISYS 12/90-4/91
System Consultant
Trenton, NJ
Application Supported/Enhanced: MMIS
Senior Programmer/Analyst for Medical Management Information system. Did
complex
batch and online report programs for Third Party Liability using COBOL, CICS,
VSAM, TSO/ISPF,JCL, IBM Utilities on a Unisys Machine with IBM emulation
Policyholder Service Corp.
08/90-11/90
System Consultant
Annuities and mutual funds purchases and sales programs written in COBOL II
(on-line and batch) using CICS and INTERTEST for debugging.
INDEPENDENT/RETAINED CONSULTANT 04/82-07/90
U.S. SPRINT
11/89-07/90
Dallas, Texas
Performed new development of telephony applications: Billing, Reporting, Order
Entry
Utilized COBOL, TSO/ISPF, DB2, CICS project Workbench, WordPerfect, IBM PC:
Warner-Orr methodology
A major project was CHARS (Customer Hierarchical reporting System for clients,
such as Sears).
SPENCER GIFTS 09/89-11/89
Pleasantville, NJ
Wrote COBOL programs for a retail environment. Applications were: warehousing,
accounting, order
entry, and inventory control using CICS, ROSCOE, and TSO/ISPF
RELIANCE INSURANCE
08/88-09/89
Philadelphia, PA
Systems Analyst/Programmer for a PMS online and Batch system for property and
casualty applications
using COBOL, TSO/ISPF, CICS, OS/JCL, and INTEREST; developed the test batch
cycle for daily, weekly, monthly, quarterly, and yearly runs.
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