Joann Rose
4460 Keats avenue
 Titusville, Fl 32780
 Brevard County 
 [Send email to request phone number] 07-6077 
 
Customer Service


TNT Telemarketing
August 2008-November 2008
Customer Service Agent
Customer service
Appointment setter
Lead Generation

Absolute Alarms
Customer Service Agent
April 2003- August 2008
Provide quality customer service
Outbound and Inbound calls
Scheduling appointments
Lead Generation 
sales 

 Free Spirit Travel
Assistant Manager
Travel Agent
June 1996- April-2003, Free Sprit Travel
Provide professional, courteous, accurate customer service
Look up Travel arrangements, Book Flights and cruises, handling customer
complaints
Shop the best travel deals for the clients/customers
 
Carmel High School, Carmel, Putnam
September 1990- June 1994

General
4 years of computer training
I have been in the customer service field for 12 years and understand people and
what their needs and wants are. I also have around 25 years experience working on
computers and learn fast with new programs