July 15, 2009
Dear Hiring Executive:
I have an extensive background in building, maintaining and reviewing all types
of publications and technical orders. Throughout my 23 year military career I
worked in the Standard and Evaluation Office which required the ability to
review, maintain and submit changes to publications and manuals. As a NASA
Quality Assurance Specialist I was also responsible to ensure the contractors
manuals and publications were up to date and correct. During my time at INSITU I
was an Instructor Operator flying Unmanned Aerial Vehicles (UAV) and was given
the task to develop and implement training, flight and operating manuals. My
position allowed me to work world wide and telecommute from all areas of the
world. I have a vast amount of experience in my time flying the ScanEagle X200
Unmanned Aerial Vehicle (UAV) and my past military flight operations logging over
4000 hours of aircraft time (UAV, helicopter, shipboard operations, combat,
combat support, night vision goggle and special operations) that I believe would
benefit your company. I am a seasoned mature individual with a
telecommuting/deployment working history with many years of experience in the
evaluation, training, publications and scheduling environments and would like to
put my experience to work at your company.
I look forward to the opportunity to discuss my credentials further.
Very Respectfully,
William B. Feller
PO Box 360509
Melbourne, FL
32936
[Send email using form at bottom]
JAN 2007 to JUL 2009, 40 Hours/Week
Field Service Representative (FSR) Instructor
The Insitu Group, Inc.
118 East Columbia River Way
Bingen, Washington USA 98605
Instructor Field Service Representative (FSR) with current Class 2 physical for
Insitu with the following duties and responsibilities: Provide instruction and
support to military and civilian customers in operation of UAS’s (Unmanned Aerial
Systems) in a formal classroom environment and in the field. Deploys overseas
and to areas of austere/non-permissive environments of up to six months a year.
Assist in customer training as based on business requirements as recognized by
Insitu management. Maintains an in depth comprehension of customer software
applications and avionics. Oversees mechanical systems operations and take
corrective action to make necessary repairs. High display of computer literacy
with experience installing computer systems, fiber optics, networks and use of
the internet. Exceptional customer interaction skills and communication
abilities.
MAR 2000 to 2005, 40 Hours/Week
Quality Assurance Specialist, GS-1910-12
NASA, Kennedy Space Center, FL 32999
Quality Assurance Specialist for the National Aeronautic and Space
Administration responsible for assuring aerospace quality and reliability program
requirements are implemented and maintained. Monitors contractor's overall
quality control systems and quality assurance provisions and is responsible for
assuring maximum effectiveness of quality concepts. Serves as a Quality authority
on aerospace workmanship standards for mechanical, electromechanical and
electronic fabrication, assembly, and test operations concerning Space Shuttle,
payloads, and/or ground support equipment quality assurance and acceptance
standards. Relied on to provide interpretation and application of contractual and
engineering documentation, prepare written reports and effectively communicate
with personal contacts. Responsible for assuring aerospace quality and
reliability program requirements are implemented and maintained through extensive
electrical, mechanical, fabrication, assembly, test operations,
electromechanical, pneumatic, fluid and propulsion systems. Conducts full
surveillance of multiple contractor quality assurance and reliability efforts.
Interprets and applies engineering graphics, technical specifications, diagrams,
schematics, technical publications and flight manuals. Monitor contractor's
overall quality control systems and quality assurance provisions for record
accuracy, completeness, format and compliance with directives and is responsible
for assuring maximum effectiveness of quality concepts by documenting results and
initiating corrective action reports to resolve technical deficiencies. Render
advice and technical assistance to agencies involved with ability to establish
and maintain effective working relationships in a technical operational
environment through exceptional communication skills.
JAN 1994 to NOV 2006, 40 Hours/Week
Evaluator Flight Engineer, GS-2185-10/MSgt
Dept of Defense/USAFR, Patrick Air Force Base, FL 32925
Organize engineering standardization, qualification, and technical requirements.
Review logs, reports, and records for accuracy, completeness, format, and
compliance with directives. Administer qualification flights to inspect
individual performance in conjunction with aircraft performance engineering,
engine conditioning, and preventive maintenance programs. Observes performance to
ensure conformance with appropriate procedures prescribed by publications and
technical orders. Inspect ground and in-flight performance of personnel for
compliance with applicable operations and maintenance technical orders and
directives. Evaluates individual performance in terms of effectiveness and
qualification in using equipment and materials. Interprets and discusses
evaluation/inspection findings with supervisory personnel and recommends action
to correct deficiencies. Render advice and technical assistance to agencies
engaged in functions associated with organization.
JAN 1988 to JAN 1994, 40 Hours/Week
Evaluator Flight Engineer, $30,000.00
United States Air Force, Kadena AB, Japan
Perform aircraft preflight, thru-flight, and post flight visual inspections.
Inspect maintenance aircraft forms and records for accuracy. Operate and monitor
engine and aircraft system control devices and indicators. Knowledge of
electrical, mechanical, hydraulic, and pneumatic systems that apply to aircraft
and related systems: flight theory; in-flight maintenance; personal equipment and
oxygen use; interpret diagrams, schematics, aircraft performance and loading
charts, technical publications and flight manuals. Weight and balance inspector.
Responsible for reviewing aircraft weight and balance charts with current
equipment weights and ensuring aircraft remain within prescribes limits. Maintain
trends data for aircrew inspections during flight and provide reports to improve
inadequacies. Responsible for scheduling flights, training, evaluations and
maintaining currency for over 40 crewmembers.
JUL 1984 to DEC 1987, 40 Hours/Week
Flight Engineer, $27,000.00
United States Air Force, Edwards Air Force Base, CA
Perform aircraft preflight, thru-flight, and post flight visual inspections,
according to flight manuals. Supervise maintenance and inspect aircraft forms and
records for discrepancies before flight.
FORMAL EDUCATION:
2 years of college
Quality Assurance I, II, Quality Audit,
Brevard Community College, Melbourne, Florida US,
GPA 3.50, 9 Hours, Semester
Instructor of Technology, College of the Air Force, Maxwell Air Force Base, AL,
GPA 3.50, 64 Hours, Semester
SPECIALIZED TRAINING:
UAV Mishap Investigation
Electrical Connectors
Electrical Bonding/Grounding
Paper Processing
Use of Meters
Torque and Safetywire
Threaded Insert Fasteners
Pyrotechnic Devices
Micro Measurements
Basic Drawing Interpretation
Fall Protection Equipment
Dye Pen/NDT/Visual Inspection
LICENSES/CERTIFICATES:
ScanEagle (UAV) Instructor-2008
ScanEagle (UAV) Shipboard Operator-2007
ScanEagle (UAV) Operator-2007
Confined Space Entry-2004
H-60 Flight Engineer Requalification Course-1994
H-3 Flight Engineer Requalification Course-1987
H-1 Flight Engineer Qualification Course-1985
Flight Engineer Ground School-1984
AWARDS:
NASA Gold Dollar Award-2001
Performance Award 2004,2003,2002,2001,2000,1999,1998,1997,1996
NASA On the Spot Award 2001
Individual Flying Award-4000 hours of Mishap-Free Flying Hours
OTHER INFORMATION:
7 Habits of Highly Effective People
First Things First Course
Principle-Centered Leadership Course
How to lead a Team
Computer lab tech for the Univ of Maryland teaching IBM computer skills-1988 to
1989
United States Air Force – Retired
NASA - Retired
Volunteer Fireman/EMT IHB Fire Dept
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