6391 CR 119
Bryceville, Fl 32009	Phone  [Send email to request phone number] 66-9741
E-mail [Send email using form at bottom]
Ken Johnson
	
Work experience	11/2007 – Present       Sodexo USA                              
  Jacksonville, Fl
	2007-present Unit Controller
•	Responsible for reporting all incoming (soiled) pounds from customers and
reporting all outgoing (clean) pounds.
•	Accurate billing to customers based on clean pounds shipped based on contract
requirements
•	Establishing a rapport with key contacts with both customers and internal
clients
•	Constant contact via email, phone with contacts to insure that customers
expectations are being met and addressing any issues that may arise
•	Provide accurate financial forecast weekly to Sr Management 
•	Monitoring revenue and expenses to insure operating under yearly assigned
budget
•	Responsible for all receives from Vendors, reviewing and processing invoices
and submitting for payment weekly along with financial reports to home office
accounting department
•	Fill in for General Manager whenever out of the office

2/2000 – 11/2007	Kenco Logistic Services	Jacksonville, Fl
	2002-2007 Manager 
•	Responsible for all aspects of the operation including customer service, DOT
and OSHA compliance, safety in warehouse, delivery and office, dispatch and
delivery and all reporting
•	Responsible for operating within a specific budget monitoring expenses, labor
and adjusting according to weekly volumes. 
•	Currently have 15 employees that report to me in Jacksonville and 5 employees
in Savannah, Ga warehouse 
•	Have been involved in 3 startups opening new facilities in Chipley, Fl, 
Pensacola, Fl and Savannah, Ga.
	2000-2002 Dispatcher 
•	Routing orders daily for according to piece number and geographic location
•	Scheduling deliveries for all customers for the next day’s orders
•	Auditing drivers logs for DOT and company compliance
•	Updating completion of routes daily using specific logistics programs
1997 – 2000                Aramark Uniform Service                 
Jacksonville, Fl
	1998- 2000 District Manager
•	Reviewing all paperwork for daily deliveries
•	Made daily contacts with customers to establish and maintain positive
relationships
•	Promoted Sales incentives for driver
•	Monitored weekly and monthly sales to meet company objectives
	1997 – 1998 Route Manager
•	Responsible for audit of drivers concerning deliveries and driver
observations
•	Filled in for drivers on vacation
1994 -1997                 National Linen Service                      
Jacksonville, Fl
	1996 – 1997 Route Manager
•	Conducted audits of customers linen inventory to insure accuracy
•	Audited daily paperwork to insure accuracy of any money collected and any
adjustments made to deliveries
•	Filled in for drivers on vacation
1995 – 1996 Receiving Manager Soiled Linen
•	Responsible for the accurate count and separation of all soiled linen picked
up each day
•	Completed daily reports of counts of linen brought in each day
•	Had 10 people reporting directly to me
1994 – 1995 Collections and Accounts Receivable
•	Responsible for posting all payments for all credit customers
•	Responsible for collecting on all delinquent accounts
1989 – 1994              American Express                              
Jacksonville, Fl
	1993 – 1994   Inbound Phone Center Analyst
•	Taking inbound calls from customers regarding delinquent credit card accounts
and making payment arrangement within company policies and procedures
1989 – 1993  Outbound Collection Analyst
•	Responsible for making outbound calls to customers with delinquent credit card
accounts and make payment arrangements in accordance to company policies and
procedures

Education	
 1987-1989 Florida Community College of Jacksonville	 
 
	Associate Arts Degree

1984 – 1987 West Nassau High School
	High School Diploma