RICHARD PARKINSON
1653 Inkberry Lane ● Jacksonville, FL 32259
[Send email to request phone number] 38-0534 ● Richard_Parkinson@yahoo.com
Technical Manager
IT/Finance/Consulting ● Middle Market
High performance technical manager with over 18 years of experience operating,
managing and consulting growth-oriented companies in diverse industries. Business
background rooted in technology and project management consulting for Fortune 500
companies, branching in to management position within a middle market
manufacturing and distribution firm. Experience yields holistic perspective and
the ability to make smart decisions based on ROI. 100% in-full delivery rate of
projects during career. Eternally curious about new technology. Enjoys developing
and managing top talent.
Technology: IT Strategy, System Design & Architecture, Software Development &
Implementation, Information Systems
Finance: Financial Modeling, P&L, Financial Reporting, Accounting & Taxes,
AP/AR, Credit Management, Investments
Management: Strategic & Operation Planning, JV/Partnerships, Risk Management,
HR, Sales, Customer Service, Resource Allocation, International Operations,
Contract Negotiations, HR, Recruiting, Staff Management & Development
PROFESSIONAL EXPERIENCE
GEM PRODUCTS, INC., Jacksonville, FL (2003-2009)
The leading manufacturer, importer and distributor of stainless steel marine
products.
Information Technology Manager
Lead decision-making authority for all technology functions for the
multi-million dollar company. Identify and mitigate business and operational
risks worldwide, with accountability for budgeting, P&L, acquisitions/due
diligence /integration, accounting information systems, human resources
information systems, enterprise resource planning systems, customer relationship
management systems and all corporate operational systems. Collaborate with
executive leadership team to develop company strategy and make marquee
operational decisions. Manage IT staff consisting of both internal employees and
external consultants. Manage 6 direct support staff and 10 indirect support
staff.
Technology Development & Implementation
• Managed project teams consisting of internal employees and external
consultants to meet business needs.
• Interacted with finance, operations, engineering and sales teams to document
process flows and develop and document system requirements. Ensured
documentation and training was completed.
• Implemented 20 new software applications, such as a Microsoft CRM system and
RFID projects.
• Led project team (5 employees & 5 Microsoft contractors) to replace several
outdated AP/AR, Inventory, Sales and financial systems with a new Microsoft
Navision EPR system ($2M budget.) Utilized Microsoft Project for project
management.
• Implemented Windows domain, DNS, internal e-mail system with Microsoft
Exchange, internal website for employee use providing employee tools, human
resources, benefit, and payroll tools and reports to employees.
• Provided Systems Administration in 24x7 environment across Windows, Linux and
Sun Solaris Servers.
• Implemented and supported Symantec NetBackup 24x7 environment, disaster
recovery planning and procedures and offsite backup storage capabilities.
• Implemented credit card software that integrated with corporate ERP system to
ensure that credit card orders could not ship without approval, which was done
automatically by the ERP system. Previously a very manual process that was prone
for errors.
• Implemented reporting package that provided detailed and customized reporting
and analytics to every department within the corporation. Reporting package
became the centerpiece to managing every department within the company and
provided all managers the ability to have any data at their fingertips quickly.
• Supported Microsoft Dynamics Navision environment and continually implemented
improvements to create corporate efficiencies and improve processes and
procedures.
• Integrated multiple database applications using Microsoft SQL Server,
Microsoft Access, MySQL and Navision’s proprietary database filing system.
Continued
RICHARD PARKINSON ● page 2 ● Richard_Parkinson@yahoo.com
Management
• Achieved outstanding corporate growth to outpace the S&P 500 between 2003 and
2008 – revenue grew at 30% and profit grew at 20% on an annualized basis.
• Key contributor in growing company revenues and shifting the company portfolio
to products with higher margin through the formation of strategic partnerships –
company net margin grew from 7% to 10%.
o Identified two opportunities for business alliances that were successfully
implemented in 2006 & 2007 which added approximately 10% incremental revenue for
the overall company.
o Managed the negotiations and implementations of five transactions (1
acquisition and 4 alliances) which represent 35% of the company revenues in 2008.
• Successfully championed the creation of a retail (aftermarket) sales program
to expand company reach into new market, adding 25% in sales. Recruited and
trained 7 sales reps to fill technical-oriented sales positions.
• Directed a major project ($2.5M budget) to remodel and expand the corporate
office location to increase workspace by 100% and warehouse space by 25%, and to
adhere to government safety standards for hurricane preparedness.
• Spearheaded company’s expansion into the Chinese workforce, opening a
corporate office in Shanghai in 2004.
o Researched and analyzed Chinese government regulations for US companies
operating in China.
o Hired a Chinese-national Director of Operations to manage daily operations
from location and to provide insight on the Chinese way of doing business.
o Directed process of setting up a physical office in Shanghai, including legal
compliance, identifying office space, signing a lease, developing the
organization, hiring Chinese talent and setting up IT network.
VERITAS SOFTWARE CORPORATION, Mountain View, CA (1999-2003)
International software company with a focus on storage management - merged with
Symantec in 2005.
Managing Principle Consultant, 2001-2003
Sr. Consultant, 1999-2000
Identified as the most senior consultant in the Southeastern US region of
Veritas. Designed software solutions for a wide range of customers. Managed
projects from $10K to over $60M with the authority to allocate clients’
contracted dollars to specific projects and tasks. Ensured projects were
completed on time and within budget and provided project reports to both client
and corporate management. Started as technical expert on projects, and then
promoted to become the strategic leader for project planning and implementation.
Fully responsible for people management including staffing, training, mentoring
and project assignment responsibilities for junior consultants.
Selection of Clients: AOL, Bank of America, Verizon, CSX, GE Financial, Capital
One, Texas Instruments, AllState, Alltel, AT&T, BellSouth, Convergys, Disney,
Fannie Mae, GMAC, Johnson & Johnson, FirstUSA and Lockheed Martin.
Major Accomplishments
• Recognized as the highest-producing consultant for Veritas - successfully
completed over 200 projects (50% more than the average consultant) during tenure
by electing to manage several projects at a time.
• Assisted the consulting group to grow from 20 employees to over 500 employees
worldwide by fostering a culture of productivity and success which attracted top
talent.
o Personally recruited and hired 15 employees, sourced from past employers and
personal contacts.
o Trained, developed and managed over 20 high-potential consultants that were
promoted within the organization during tenure.
CAREER NOTE: Previous experience includes Project Manager and Unix Systems
Administrator at American Computer Technologies, Project Manager/Principle
Consultant at Digital Equipment Corporation working on DOD Unix projects and
Project Manager, Technical Lead and Systems & Network Admin at National Security
Agency / United States Air Force working with Unix and Windows environments,
College Professor at University of Phoenix Jacksonville & Online.
EDUCATION
MS, Computer Information Systems (CIS): University of Phoenix, Jacksonville, FL
MBA: University of Phoenix, Jacksonville, FL
BS, Computer Information Systems (CIS): University of Maryland, College Park,
MD
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