RESUME
Summary:
Twenty solid years marketing and advertising experience from tech support to
direct sales, from operations to phone center manager. Ten solid years in
advertising specialty business, experienced in all aspects of management
including business start-ups, inventory control & receiving, product sales & web
development.
Expert Network programmer/technician, HTML, Routers, TCP/IP, Phone support &
troubleshooting, with a solid work Ethic and proven skills in multiple
environments I work well with others, and I am experienced in project management.

Trained in pick micro controller boards including EEPROM’s and pick basic mirco
controller language.
EDUCATION:
4/1996 Florida Southern College US-Florida-Orlando
Bachelor of Arts – Marketing
Bachelor of Science – Management Information Systems - Business Administration
Management and Systems Database design
Vocational
12/1984 RETS Technical Training Centers US-Florida-Miami
Electronics Repair & service. Electronics Technician training.
US Navy – Electrician’s Mate
Skill set Summary:
•	Quality Assurance Tester - Responsible for developing test procedures and
programs using SQL, TANDEM, COBOL, ASSEMBLER, and 'C'. PASCAL, BASIC languages &
COBOL, PICK TCL and PICK BASIC. Developed PC communications program in 'C'.
Expanded duties include maintained system database, upgraded equipment, installed
networking equipment and redesigned component parts. Installed & repaired
mechanical equipment.
•	Systems Analyst, Expert in Electronics and technical installations and
maintenance, MS-DOS, WINDOWS Expert, Application Developer experience in multiple
environments and Presentations. Smart, but personable, adept at solving logic,
and practical Problems, self reliant, work well independently but with a strong
team ethic. Work well all areas of digital electronics both *software and
**hardware 
•	Technical repair, Assembly & Board level troubleshooting, Networking and
Mechanical repair 
EXPERIENCE:
9/1998 - Present (Owner) Caribbean Embroidery Casselberry, Florida
Sales & Marketing, Embroiderer, Digitizing Artist
•	Maintain & Service Network database, Maintain Accounting Software, Developed
Local area network, built, Installed & configured computers Customized for
business needs and Developed software in support of this business. 
•	Technician: Performed Technical install & repair of embroidery equipment
including Brother 6 Head and Happy 6 head CNC embroidery machines. 
•	Digitizing Artist: Responsible for punching designs from finished artwork.
Developed business plan: Including accounting procedures, responsible for
shipping / receiving & inventory control and all aspects of running a profitable
business.
9/1997 - 8/1998 Ciber Systems Orlando, Florida
Contractor: Systems test analyst
•	Systems Test Analyst: AT&T and Perot Systems, Orlando, FL., Universal "Biller"
Project.
•	Skill set: Developed Test Algorithms and Documentation using IBM MVS &
Sequel.
•	   Corrected substantial errors & Developed suitable code in COBOL & Screen
COBOL to correct errors. 
11/1996 - 4/1997 Computer Professional Staffing Clearwater, Florida
Contractor: Systems Test Analyst
•	Subcontractor: GTE Data Services, Tampa, FL., UMS Configuration Management
team. 
•	Skill set: Develop support and installation software including TAL & TACL
macros, COBOL & Screen COBOL Client Server programs, ENFORM macros, and produce
reports using TGAL report writer under TANDEM environment.
 
6/1996 - 11/1996 Software Answers Winter Park, Florida
Contractor: Electronics Technician/ Customer Support
•	Electronics Technical support: OSCAR@ Reservations and Short-term Rental
Software. 
•	Skill set: Installed & maintained PC based hardware, WINDOWS Point to Point
LAN's, VPN, Telephone Technical Support
10/1995 - 3/1996 Muscato Corporation Altamonte Springs, Florida
Contractor: Applications Programmer
•	Various Consulting contracts, Created and debugged COBOL AND COBOL85 Programs
and documented test results while using the TANDEM operating environment. 
•	Skill set: extensive knowledge of SQL, WINDOWS, Microsoft WORD, WordPerfect,
TANDEM Operating System including: TACL, PERUSE, SPOOLCOM, and PATHCOM Worked
independently and on team projects.
4/1992 - 10/1995 Devlugt Machine & Tool Company Orlando, Florida
System Administrator: 
•	Maintained PICK Universal database. 
•	Developed Application programs specific for customer needs. 
•	Created reports as required to customer specifications.
9/1988 - 11/1992 TicketMaster Orlando, Orlando, Florida
Operations Technician/Programmer
•	Installing, maintaining Terminals, Printers & Modems.
•	Developed online database archiving & retrieval program currently known as
RECAP & RESCAN.
•	Responsible for technical support for entire Southeast Region including,
Texas, Georgia, Florida & North Carolina.
•	Developed Application programs in Pascal, DEC BASIC, DeLPHI, Visual BASIC
•	Created reports using TMOS REPGEN(an SQL like syntax)  
 
NOTE: This was the end of Y2K; in 1998 I began a small business out of my home
and took a part-time job to supplement my income. Currently, during the
recession, our gross income is 67K/year. Our highest grossing year was 120K. 
9/1998 - 8/2000 Sears & Roebuck, Altamonte Springs, Florida