Rosa Carolina Franceschi
1050 Regal Pointe Terrace Lake Mary, FL 32746 - [Send email using form at
bottom] - (321) 262-6779
Talented Business Process Analyst with 8 years of experience in retail,
government, banking and manufacturing industries
SUMMARY OF QUALIFICATIONS
More than 8 years of information technology management experience, as Project
Manager and Business Consultant for diverse industries, including manufacturing
and high-tech environments.
Expert in business process engineering and software development life cycle,
including analysis, design, development, testing and implementation of software
applications.
In-depth knowledge of Rational Unified Process (RUP); risk engineering; data
modeling and mapping; and design using UML, and Visio.
Expert in the analysis of business requirements, applying best practices,
managing databases and systems such as Oracle PeopleSoft HRMS and SAP in the
implementation of projects; performing competitive
analysis and giving new perspectives to decision makers based on accurate
information.
Highly knowledgeable in software development, requirements analysis, and
database design. Track requirements/specifications throughout the entire software
development life cycle (SDLC) to ensure that all
requirements are met by the solution design, tested, and successfully
delivered.
Excel at creating and implementing technical and operational plans and
strategies.
Competent liaison between management, clients, and personnel. Strong
communication, analytical and problem solving skills.
WORK EXPERIENCE
Project Manager; Data Center Maintenance and Virtualization Project- Puerto
Rico
Creates and executes project work plans and revises as appropriate to meet
changing needs and requirements. Prepare and design the Disaster Recovery Plan
and the Data Center virtualization (servers,
main applications and SAP R/3).
Supervise the DRP (Disaster Recovery Plan) execution and tests. Identifies
resources needed and assigns individual responsibilities.
Manages day-to-day operational aspects of a project and scope. Tracks and
reports team hours and expenses on a weekly basis.
Functional Lead Consultant; PeopleSoft HRMS 8.9 Barbados
Work as a functional liaison between business customer and system areas
supporting PeopleSoft HRMS with cross functional teams and executive management
to identify and analyze business requirements.
Conduct business and technical assessments, collect, create and design
documentation for the business/system requirements and functional
specifications.
Identified and gathered fit/gap analysis. Develop design techniques in the
Design and Construct phases in PeopleSoft HRMS (modules Stock Administration,
Base Benefit, Position Management, Compensation
Management and Workforce Administration).
Maintains project documentation including plans, schedules and status reports
of my PS HRMS modules.
Communicates project status to the project manager.
Functional Lead Consultant; PeopleSoft HRMS 8.9 Puerto Rico
Reviewed and analyzed business processes, system requirements. Developed the
business system road map for the "AS IS" and "TO BE" business processes. Collect
and design documentation for business process and system requirements; convert
user requirements into functional and design requirements.
Implemented PeopleSoft HRMS 8.9 (Talent Acquisition Management, Workforce
Administration, Benefits and e-Performance)
Develop standards and processes for Change Management. Developed and conduct
end users Trainings.
Process Improvement Consultant; Government of Puerto Rico
Serve as a liaison between the Government's staff and the e-CRM system
providing training and support to the end users.
Review and re-design post implementation business processes and procedures.
Develop standards and processes for Change Management.
Designed and developed the system road map, new norms and procedures for
Puerto Rico's Government Agencies. Convert user requirements into functional
specifications
IBM Global Services for Latin America and the Caribbean 2000 - 2005
Business Consultant for BCS; assignment involved ERP Implementation projects and
re-engineering processes
projects. Participate in the analysis and development of Business Cases.
Delivered complex SAP system analysis and configuration services to clients;
ensure success by
influencing sustainable changes to client organizations.
Four years implementing SAP R/3 HCM modules: Organizational and Position
Management, Personnel
Administration and Personal Development sub-modules. Responsible for creating
Function Design
Documents (FDD) and monitor the development of Technical Design Document (TDD)
to ensure all
requirements have been met. Develop detailed functional acceptance test plans.
Give support during the
execution of the system and user acceptance test. Facilitate the translation of
business requirements to SAP
function specifications (Business BLUEPRINT) and designs of the Road Map
Business Model (AS IS and
TO BE business processes).
Participated in the analysis and development of Business Cases, cost efficient
scenarios and the
development of cost estimates with consideration to business impacts and risks.
Involved in Process
Improvement projects (BPM, processes modeling and value-stream mapping).
Created specifications for a Financial Shared Service Center, applying methods
and best practices for
process improvement in the financial industry.
Designed of the new processes that leaded the new Commercial Model for Polar
Enterprise.
Participated in the creation of the new model for the "Bunker Business" for
DELTAVEN. Understanding
the bunkers business, revision of the best practices for Petroleum Upstream.
Deployment of final report of
the TO BE Model for DELTAVEN
Participated in the implementation of the Business Intelligent Warehouse (BIW
SAP). HR info-cubes
(developing star schema designs, OLAP cubes, and other metadata concepts).
Provided support and delivered face to face training for SAP in the following
modules: Tax and Revenue,
Human Resources (PA, PD, OM and Payroll), Sales and Distribution (SD) and
Material Management
(MM).
Provided leadership in the SAP Change Management Strategy and methodology.
Provided leadership in
identifying, evaluating, and developing procedures, best practices and methods
that are cost effective and
met business client requirements. Required high-level skills in analysis,
consensus building and problem
solving to succeed in pressurized environment.
Collaborated with 7-10 consultants and 15-20 Unilever personnel in a process
re-engineering project.
Participated in the knowledge curve team of PWC, contributed in researches of
best practices and industry taxonomies.
Managed development and implantation of automation processes during projects
executions.
Provided project management support to ERP projects, including help desk,
training preparation, training delivery and change management strategy.
EDUCATION
B.S. in Industrial and Labor Relations,
Catholic University Andrιs Bello, Caracas, Venezuela
TRAININGS
Microsoft's Solutions Framework, Unified Modeling Language, Supporting Microsoft
Windows NT, Networking Essentials, Project Managers Workshop; People Tools I
Essentials and II; Query Manager; SAP Solution Composer tool; ESOL (English as a
Second Language) certification; Business Consulting Services I and II; Change
Management; QM module in SAP R/3; HR module in SAP R/3.
TECHNICAL SKILLS
Databases: Oracle, MS Access, SQL
Applications: MS Project, Visio, SAP Solution Composer, Crystal Reports, MS
Office, PeopleSoft HRMS and
SAP Enterprise, Lotus Notes, Altiris CRM solution, SolarWinds (network
management), VMware.
Platforms: Windows NT/2000/XP, MSDOS, Mainframe, Linux
SAP: Personnel Development (PD); Personnel Administration (PA); Training and
Event Management (PE); Organizational Management (OM). Change Management, SAP
Composer and ASAP Methodology.
PeopleSoft HRMS: Workforce Administration; Stock Administration; Position
Management; Base Benefits; Self Services; Compensation Management; E-Performance;
Benefit Administration. Compass Methodology. |
