Objective: I am seeking work as a customer service representative in a
| Work Desired: | Full Time - Permanent |
| Citizenship: | US Citizen |
| Resident Of: | State: Florida - Area Code: 813 |
| Willing To Relocate: | No |
| Posted By Candidate: | 02/21/10 |
| Experience: | More than 3 years of work-experience |
| Technical Skills: | |
| Work Experience: | |
Robert Biggs
Experience
November 2000 - Present Tampa Lighthouse for the Blind MacDill AFB
Switchboard Operator
* Answering incoming calls for information or transferring calls to other
destinations.
* Placed moral calls for military personnel overseas.
* Air Force Locator services for active duty personnel on MacDill.
* Assists in training new Switchboard Operators.
May 2000 - October 2000 Quick Purchase, Inc Winter Haven, Fl
Sales Associate
* Answered incoming calls.
* Delivered messages within the company.
* Assisted in the sale and rental of homes.
June 1999 - September 1999 Division of Blind Services Lakeland, Fl
Peer Counselor
* Work experience at the Rape Recovery and Resource Center.
* Answered incoming calls.
* Took and delivered messages for the office staff.
* Manned crisis line from time to time.
August 1997 - November 1997 Division of Blind Services Tallahassee, Fl
Receptionist
* Work experience at the Neighborhood Justice Center.
* Answered incoming calls.
* Took and delivered messages for the office staff.
* Filled out preliminary intake forms
July 1987 - August 1987 Sunset Learning Center Ft. Lauderdale, Fl
Food Prep Worker
* Cooked and prepared food and delivered to the cafeteria,
* Cleaned tables and assisted teacher aids.
Education
1997 Florida State University Tallahassee, Fl
* Bachelor of Science degree in Communications Studies.
* Interdisciplinary Minor in Special Education and Communication Studies.
Skills
* Type 75 words a minute.
* Use windows XP with Job Access With Speech (JAWS)
Awards
* 1994 was named among the Whose Who Junior College students.
* 1994 joined Phi Theta Kappa.
* 1992 Valedictorian
Volunteer Experience
* Before I began my work experience, I volunteered at the Neighborhood Justice
Center as a receptionist and the Rape Recovery and Resource Center.
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