Robert R. Nagle
2516 Mineola Dr. S., Largo, FL 33770  [Send email to request phone number] 95-0568 Cell:  [Send email to request phone number] 44-4206 

PROFESSIONAL PROFILE

Experienced, proven, hands on Project Manager/Certified PeopleSoft Upgrade and
CRM specialist with a solid track record of managing complex
implementation/upgrade projects for healthcare clinics, hospitals and health
insurance providers. Experience in PeopleSoft releases 5.x, 6.x, 7.x, 7.5x, 8.3,
8.4, 8.8, 8.9, 9.0

Former PeopleSoft Upgrade Practice Manager with a PeopleSoft Alliance Partner
with 10 plus years of information technology experience in the Public Sector
practice which included state and local government, higher education and
healthcare. More than 12 years dedicated to the migration and upgrade process and
10 plus years with manufacturing and financial application packages

Played a key role in many PeopleSoft projects across a variety of database
platforms, including 53 release upgrades and application updates for
HRMS/Payroll, Financials, SCM, CRM and EPM product applications
 SUMMARY OF EXPERIENCE
2009 - Present BayCare Health System 
Volunteer, Morton Plant Hospital

2004 - 2008 BearingPoint 
Manager, PeopleSoft Solutions
 * Coordinated efforts to build the infrastructure to support PeopleSoft's EPM,
Financials and Portal Administration applications. Created Database, Migration
and Upgrade/Fix strategic documentation to support the implementation effort
 * Participated in many client proposals writing high level project plans and
detail project work plans identifying resource requirements, availability, skill
sets and their respective responsibilities.
 * Managed and executed all phases of the PeopleSoft upgrade process, including
complex, high volume upgrades of customized systems through multiple releases
 * Created the PeopleSoft Upgrade Lab to provide a cost effective solution for
clients who want to take advantage of the full functionality of the latest
release levels without incurring the high costs associated with an on site
upgrade initiative
 * Authored several key firm-wide accepted documents including PeopleSoft
Database Upgrade Guidelines and PeopleSoft Upgrades - Lessons Learned, to
standardize and streamline the upgrade process
 * Streamlined BearingPoint's proposal format for PeopleSoft Upgrades to adhere
to SDLC standards and PeopleSoft's Upgrade methodology

2000 - 2003 BEACON APPLICATION SERVICES 
Manager, PeopleSoft Upgrade Services
 Responsible for creating the internal infrastructure, policies, procedures and
training to support a successful PeopleSoft Alliance Partner practice unit
encompassing release upgrades, service pack updates, tax updates and the applying
of special software fixes

1999 - 2000 OXFORD GLOBAL TECHNOLOGIES 
Director, Upgrade Services Group
 Responsible for creating the internal infrastructure, policies, procedures and
training to support a successful PeopleSoft upgrade services practice unit
encompassing release upgrades, application updates, tax updates and the applying
of special software fixes

1997 - 1999 PEOPLESOFT INC. 
Senior Consultant/Account Manager, Professional Services Group
 Performed PeopleSoft software application updates and release upgrades for all
products on a variety of operating system platforms (MVS/CICS/DB2, UNIX/ORACLE)

1991 - 1997 WALKER INTERACTIVE SYSTEMS 
Manager, Migration Services
 Coordinated several long-term upgrade projects from a technical perspective
 Performed 40 product installations on a variety of operating system and RDBMS
platforms
 * Awarded President's Club/Top Performers Club status five out of seven years
for billable hours, quality of work and customer satisfaction
 * Generated annual revenue of more than 420k for Professional Services
consulting six straight years
 * Introduced President's Club and vacation policy changes that resulted in
increasing revenue more than $ 2 million
 * Designed a compare utility tool for a major software vendor resulting in a
productivity improvement of 60% for clients upgrading to the latest product
release level

1989 - 1991 PRICE WATERHOUSE 
Manager, MCS: Applied Technology Center
 Developed a Lotus Notes based Customer Support Module to track and report
problems for the M&D General Ledger 2.03/3.02 Migration System
 Participated in all design phases as well as the development of the technical
course schedule, content and instruction for the M&D General Ledger 2.03/3.02
Migration System

Skills:

PeopleSoft: PeopleSoft's "Boot Camp" - PeopleSoft's comprehensive training
program
BayCare Health System Volunteer Training at Morton Plant Hospital, Miller Heiman
Sales Training
Oracle/PeopleSoft "Fusion" Middleware Products "Boot Camp", EMR Selection and
Implementation
PeopleSoft Applications: CRM 8.8 - Introduction, Common Components, CRM 8.8 -
Sales, EPM/EPM Warehouse Accelerated Release 8.8, General Ledger 9.0, Commitment
Control 9.0, Security 9.0, Accounts Receivable 8.9, Billing 9.0, Workflow 8.9,
PeopleSoft Technical: PeopleTools, PeopleSoft Security, Data Management Tools,
Upgrade Assistant, Change Assistant, Import Manager, Application Engine, XML
Publisher for PeopleSoft
Oracle: Oracle's "Road to Fusion" middleware components, SOA, Oracle BI
Publisher, Oracle BI Data Warehouse, Ascential ETL Technology, Oracle E-Business
Suite, Oracle R12 Financial Foundation Fundamentals
Databases: DB2, Oracle Languages: SQL, SQR, COBOL, JCL OS: OS390/UNIX
Certifications: Certified PeopleSoft Upgrade Specialist, Certified in
PeopleTools 8.x, PMI - In Progress
Selecting and Implementing an Electronic Medical Record System (EMR) ASPE
Training Center
Awards: Recipient of the General Electric Aerospace Business Group (ABG)
Excellence award for my efforts and quality of work during the department's
systems consolation effort
Received the General Electric General Manager's award for the installation and
implementation of the Aerospace Business Group's first vendor packaged General
Ledger application

EDUCATION:

Westfield State College, B.A. Liberal Arts