Kathleen Austin 

Mobile Phone:  [Send email to request phone number] 37-7391 
Secondary Phone:  [Send email to request phone number] 40-8240 
E-mail: [Send email using form at bottom] 
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OBJECTIVE
My employment experience has given me the opportunity to become a great people
person that gets along well with fellow employees as well as clients. I work hard
to complete a task to the best of my ability and am very dependable.
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WORK EXPERIENCE
telemarketer
3 2008 - 0 0 

Hilton Grand Vacation | Orlando, FL 

Hotels and Lodging



telemarketing for vacations/timeshares

Senior Career Developer
1 2008 - 0 0 

Palm Coast Medical Recruiting, LLC | Orlando, FL 

Staffing/Employment Agencies

Representing healthcare professionals in the marketplace. Recruiting and filling
contracts for employement in hospitals, Skilled Nursing Facilities, and private
offices

Strong customer service skills used to represent healthcare professionals in
agent fashion within the marketplace.

Counseling of career moves and coaching candidates for interviews.  Coaching
clients for interviews.

Bookkeeping

Advertising

Social networking

Billing and invoicing

Incoming/outgoing calls

Website creation




CNA
11 2007 - 3 2008 

Palm Gardens of Orlando | Orlando, FL 

Healthcare Services



Assisting residents with daily ADL's.
* Provides patients personal hygiene by giving bedpans, urinals, baths,
backrubs, shampoos, and shaves; assisting with travel to the bathroom; helping
with showers and baths. 

* Provides for activities of daily living by assisting with serving meals,
feeding patients as necessary; ambulating, turning, and positioning patients;
providing fresh water and nourishment between meals. 

* Provides adjunct care by administering enemas, douches, nonsterile dressings,
surgical preps, ice packs, heat treatments, sitz and therapeutic baths; applying
restraints. 

* Maintains patient stability by checking vital signs and weight; testing urine;
recording intake and output information. 

* Provides patient comfort by utilizing resources and materials; transporting
patients; answering patients call lights and requests; reporting observations of
the patient to nursing supervisor. 

* Documents actions by completing forms, reports, logs, and records. 

* Maintains work operations by following policies and procedures. 

* Protects organizations value by keeping patient information confidential. 

* Serves and protects the hospital community by adhering to professional
standards, hospital policies and procedures, federal, state, and local
requirements, and jcaho standards. 

* Updates job knowledge by participating in educational opportunities; reading
professional publications; participating in professional organizations;
maintaining licensure. 

* Enhances nursing department and hospital reputation by accepting ownership for
accomplishing new and different requests; exploring opportunities to add value to
job accomplishments. 


Skills/Qualifications: 

Multi-tasking, Medical Teamwork, Bedside Manner, Infection Control, Nursing
Skills, Health Promotion and Maintenance, Creating a Safe, Effective Environment,
Informing Others, Judgment, Pain Management, Acute/Critical Care

HR Manager
3 2005 - 8 2007 

Austin Lead Management, LLC | Jacksonville, FL 

Advertising and PR Services



Setting up new files, screening potential employees, hiring, firing, resolving
conflict issues, reports, sales. Maintaining good customer relations.

PCT/CNA
11 2003 - 4 2005 

Memorial Hospital | Jacksonville, FL 

Healthcare Services



Worked closely with Dr.'s and Nurses in caring for patients.

ACP/CNA
7 2002 - 11 2003 

St. Vincents Hospital | Jacksonville, FL 

Healthcare Services



Worked closely with Dr.'s and Nurses in patient care.

Teller
9 2001 - 6 2002 

Columbia Bank | West Milford, NJ 

Banking



Cashing checks, making deposits and withdrawals, opening and closing
procedures.

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EDUCATION
Some College Coursework Completed, 
9 1999 - 6 2002 

William Paterson University | Wayne, NJ 
I started attending college to obtain my BA in Nursing but didn't finish because
I moved to Florida and eventually helped my husband to start our own business.
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SKILLS
Certified Nurses Aide	Expert