Jacqueline K. Nelson 
                      [Send email using form at bottom] 		
				 [Send email to request phone number] 27 4140	 
OBJECTIVE:
Seeking the position as a Data entry clerk with focus in: Entering, revising,
tracking, maintain and/or retrieving data on computer system; Word processing
and/or revising correspondence and/or other documents from draft; And performing
other job-related duties as assigned.

EDUCATION:
University Of North Florida                  Jacksonville, FL
Bachelors in Business Administration         April 2009
Major: International Business and Transportation Logistics
Current GPA: 3.38/4.0
EXPERIENCE:
Crowley Maritime,                             Jacksonville, FL
Intermodal Intern		              May 2008- February 2009
• Entered, revised, tracked, maintained and/or retrieved data on computer
system.
• Compiled data, computed fees and charges, and prepared invoices for billing
purposes
• Performed accessorial procedures, billing, invoicing and updated customers’
contracts
• Computed costs and calculated rates for goods, services, and shipment of
goods. Ensured that all relevant records were accurate, maintained and complete
• Posted data and kept other relevant records using internal access database
• Coordinated logistics operations with Crowley Maritime and contract partners
and updated partners contracts and information.

Landstar Global Logistics,                    Jacksonville, FL
International Analyst Intern                  January 2008-April 2008
• Entered, revised, tracked, maintained and/or retrieved data on computer
system.
• Word processed and/or revised correspondence and/or other documents from
draft.
• International control and compliance audits, shipment forecasting, regression
analysis and shipment reports preparation.
• National Customs Brokers and Forwarders Association of America Shippers
Association (NCBFAASA) monthly container reporting, and account settlement. 
• Responsible for analyzing requested partners' payables and ensuring customers'
invoices are set up correctly, once EDI confirmation is received from the
Landstar Global Logistics, Inc., International Freight Software -Forwarder Logic
-to the AS400, and finalizing transmitted International Freight Bills by
transferring them to designated queues.
• Responsible for updating/maintaining customers, partners, and stations, in the
Landstar Global Logistics, Inc., International Freight Software.
• Responsible for updating/maintaining negotiated ocean and air rates in the
Landstar Global Logistics, Inc., rate management systems.
•HAZMAT certification.
JC Penney                                      Jacksonville, FL
Summer Manager Intern                          March 2007-August 2007
• Provided excellent customer service by ensuring a productive labor climate
• Developed  a strong team through partnership with managers for the continued
growth of each team member 
• Embraced/ implemented company learning programs with emphasis on guest service
and selling skills 
• Continued education of self and team members with regards to product,
procedures and policies
• Drove top line sales through efficient planning, execution, and analysis 
• Managed expenses in compliance with store budget/ Analyze assortment needs
through reports, and personal selling 
• Worked closely with supervisors and managers to ensure daily tasks are
completed.

 Bank of Wachovia,                       Jacksonville, FL
Bank Teller /CSR 			 February 2006- December 2006
• Professionally represented the bank at all times by providing excellent
customer service at all times 
• Opened multiple accounts, established a strong customer base and managed
accounts of over $100,000 in assets
• Helped in the development of new business and protected  Bank's cash according
to security policies  
• Assessed customer's needs and suggested bank products that will best serve
them 

Pier 1 imports/ Macys, 			 Sunnyvale, CA
Customer Service Representative          October 2003 – November 2004
• Assisted customers with routine requests, questions, and concerns through
research and  resolution 
• Placed product orders and performed duties assigned to contribute to the
overall success of the team. 
• Developed a product knowledge base to efficiently assist customers
• Prepared store for opening and closing and reconciled cash drawer 
RELATED QUALITIES: Ability to work in challenging environments and accept
positive changes • Ability to multi-task and interact with a variety of people •
Strong organizational skills •Ability to supervise and train personnel • Good
written and oral communication skills • Willingness to learn new processes that
will benefit the company. MS Excel, MS Outlook, PowerPoint, and Word and
Analytical skills • Team work, Ability to prioritize and organize.