JULIAN A. BURROWS 
5451 Millenia Lakes Blvd
Apt 261
Orlando, FL 32839
Cell: 3138544027
JulianBurrows@yahoo.com


SKILLS: 	Data Analyst, System Analyst, System Administration, Desktop Support,
Help Desk, Network Administrator, Web Designer, Computer Technician, Printer
Technician, Laptop Technician

PLATFORMS:         Windows, Novell, Apple, IBM, Microsoft Exchange 2000-2007
exchange server, 


OPERATING 
SYSTEMS:	            Windows Vista/XP/2000/NT/ME/9x/3.x, OSX, 

NETWORKING:	TCP/ IP, LAN, WAN, Routers, Switches, Token Rings, HUB, Printers,
Peer-to-peer, WPA, Cisco Access Points, WiFi, Bluetooth Cisco 2600, 3600, 7200,
7300, 7600, 10720, 12406 routers and 2950, 3500, 3550, 6500 catalyst switches,.
IP addressing, DHCP, WINS, DNS, HTTP, FTP, Telnet, SSH, RADIUS. PIX firewalls,
NAT, PPTP, VPN, IPSec PKI, IDS.

SUMMARY OF QUALIFICATION

                       	Network Engineer with experience in large-scale
enterprise network design, deployment, security, and administration fields
Extensive troubleshooting and administration skills on IP network, routers, and
switches. In-depth knowledge of TCP/IP, Routing Protocols and WAN/LAN
technology.
More than 10 years of hardware/software experience includes configuration,
troubleshooting and support.

TECHNICAL:	Ghosting, IBM Mainframes, Netscape Navigator, SMS, MS Office
XP/200x/9x, Internet Explorer, 
CERTIFICATIONS:  

DCSE (Dell Certified System Expert), January 2006
FrontPage 2000
Installing and Configurations of PCs, Pope Air Force Base, NC
Components, Printers, Networks, Pope Air Force Base, NC
Diagnosing and Troubleshooting, Pope Air Force Base, NC
Memory, Motherboards, and Processors, Pope Air Force Base, NC
Workgroup Management Pope Air Force Base, NC
Operating System Technologies: Configuration Pope Air Force Base, NC
Operating System Technologies: Concepts and Installation   Pope Air Force Base,
NC
Operating System Technologies and Networking Environment Pope Air Force Base,
NC
Operating System Technologies: Management and Troubleshooting Pope Force Base,
NC
Basic Networking Pope Air Force Base, NC
Printer, Maintenance, and Safety Issues Pope Air Force Base, NC
Installing, Configuration, and Optimizing Computers Pope Air Force Base, NC
System Resources and Installing and Configuring IDE and SCSI Devices Pope Air
Force Base, NC
Dell Certified System Expert
Basic Wireless Technology
Dell ESD - Certification
Dell Soft Skill – Certification
Foundation 2005 Inspiron
Foundation 2005 Latitude
Foundation 2005 Desktops

EDUCATION:      Osborn High School   Detroit, MI
                                Endorsed Diploma in General Studies
                                 
                               Golightly Vocational Technical Center Detroit,
MI
                               Endorsed Diploma in Computer Science
	
                               43rd Communication Squadron      Pope, NC
                               Endorsed Diploma In Workgroup Manager
                             
                               Dyna-Byte Network Technologies, Inc
                               Network + CompTIA Certification Program   
Fayetteville NC

Awards:                Certificate of Air Force Longevity Service Award, for
maintaining,   and repairing network issues, throughout war and peace time. Jan
2003


PROFESSIONAL EXPERIENCE:      

6/07-Present         Endeavor Telecom
                              Independent Contractor Telecommute 

Active Directory management of enterprise PC’s, including remote
software installation    (RIS), securing desktop and laptops, Group Policies, and
 remote & unattended installation of operation systems Supervised team of 20
technicians, from 	Tier 1 Helpdesk to support to Enterprise Active Directory&
Messaging Support. 	Managed and maintained all Group Policies throughout
organization. Deployed and 	Managed Software through Group Policy/Active
Directory. Administered  and maintained Exchange and Active Directory accounts.
Assisted with configuration and troubleshooting of enterprise applications that
authenticated via Active Directory.
	Administered LAN / WAN based network; server design and maintenance,
VPN reliability, Internet access, configuration and maintenance of workstations
and laptops, remote dialup connectivity, customer service and help desk support;
and the future planning and development of the network IT infrastructure. Build
and support groups, manage permissions, profiles, etc, in Windows environments.
Administer and maintain a multi-server single site organization with
approximately 30000 mailboxes. Diagnose and resolve 2nd level email issues.
Responsible for the builds, support, and management of public folders. from.
Transfer personal folder of existing user email accounts to server during
migration Exchange 2003 to 2007. Created and deleted email account. Reset user
passwords.

	Design and implemented secure tunnel between companies branch networks
using Cisco IPSec VPN.
	Terminated CAT5 UTP, designed the cabling Infrastructure, built and
setup the communications closet equipment included: i.e. Hubs, Fiber, switches
etc., pulled cable to PCs and setup the desktop for Network connectivity and
troubleshot any LAN issues including cabling, hub, switch, and desktop operating
system issues.
	Tasked with building, configuring, installing, troubleshooting and
maintaining routers, switches, bridges, manufactured by Cisco. Tested,
troubleshot and configured Cisco 2000, 3000, 4000, 7000 series routers, the
complete line of Cisco catalyst switches and Pix firewalls.
	Reduced operating costs by researching and implementing more
cost-effective methods of delivering state-of-the-art technology; often used less
expensive equipment with excellent results.
	 Designed and implemented white package voice and network installations
using Cisco routers, voice gateways and IP phones. Developed implementation plans
and wrote design documents, as builds and operations manuals for network and
telecommunication systems.
	Significantly improved information flow and productivity by installing
Microsoft Terminal Server for remote access use; setup VPN for remote users to
access network via Broadband or DSL connections; and created remote dialup
procedures for field personnel 
	Migrated the data from the old server to the new server. 
	Setup the old server to mirror critical data from the new server
including all Exchange data, users home directories, databases for the propose of
a disaster recovery in the event of a server crash.
	 Managed a network of NT 4.0, AS/400, and RS/6000 Servers running AIX,
using SNMP, HP Openview for Windows, Microsoft s SMS network monitoring tools,
Tivoli TME 10 NetView for Windows NT, and Network General s Sniffer
	Improved productivity and information flow by (1) installing a print
server to allow printing from anywhere on LAN / WAN network to any printer in the
system; (2) setting up a fax server to provide staff with a faxing capability
from their desktops; and (3) outfitting field personnel with laptops and digital
cameras, which allowed real-time information sharing while working in the field 
	Increased online service levels to almost 100 percent and significantly
improved system dependability by upgrading all servers to Raid Level 1 
	Reduced operating costs by migrating inherited cc: Mail email system to
the more cost-effective Microsoft Exchange system 
	Standardized equipment and software in order to prevent future system
failures and obtain troubleshooting support from tier one providers 
	Created 150 user email accounts using windows 2003 server active
directory.
	Saved personal email folders, using Microsoft outlook.
	Migrated exchange 2000 to 2003 exchange server including 150 email
accounts.
	Used Norton internet security as antivirus software program.
	Installed new PCs, laptops, printers, phone systems, and software
applications and conducted numerous training classes on their use 
	Gauged vendors' needs and system capabilities and recommended
appropriate technology solutions regarding T1, DSL, Frame Relay, and ISDN lines 
	Performed technical research on future projects and produced reports on
project rollouts, new technologies, and best methods of implementing new
technologies 
	Implemented and design a Disaster Recovery Plan to ensure data backup
and recovery 
	Implemented virus protection system to provide real-time data, servers,
e-mail and Internet traffic 

                          
12/06-5/07             Party in a Box     Catering Service
                              Network Administrator Independent Contractor
Detroit, MI
. 
	Server setup and maintenance; backup and disaster recovery; remote
network access, desktop setup and maintenance, and network printing
configuration. Highlights 
	Designed and implemented switch Ethernet 150+ node LAN using Cisco
Catalysts 4003 and 3524 with Gigabit Ethernet fiber optic backbone.
	Key participant in project to merge disparate technologies after
company acquired two new businesses; successfully merged all systems allowing
free flow of information among different companies 
	Worked with vendor and IT staff to setup a multiple session video
conferencing system via ISDN connections which reduced travel costs and improved
productivity by allowing real-time meetings with staff members at various
locations 
	Migrated PCs from Windows XP to Windows Vista Business 
	Set-up multiple short term remote sites allowing connectivity to the
network 
	Helped management and vendors find cost-effective technology solutions

	Installed Microsoft Windows XP Professional, Windows 2003 Server
Edition, Office XP, Norton Antivirus
	Perform daily updates of inventory
	Setup internet access using Cisco router wireless/wired and Comcast
cable modem
	Installed firewall hardware and software

4/06-11/06           James E. Garrett and Associate         
                             Network Administrator   Independent Contractor
River Rouge, MI

	Designed and implemented server configurations, vpn remote access.
	Setup local area network using Microsoft Server 2003 small business
edition. Created 10 users accounts using active directory, set passwords, added
computers to domain, and outlook email accounts. 
	Shared files and printer over network
	Configured remote access using remote desktop connection
	Assigned TCP/IP address on laptops static address
	Setup wireless netgear router, configured wap, network key
	Configured Cisco access points for 20 users
	Setup WiFi network using netgear WGT624 wireless router


2/06-4/06            G.M.D.  Complex           
                            Network Administrator   Independent Contractor
Southfield, MI

	Setup cable modem, connected network cable
	Install Microsoft Windows XP Professional, Office XP
	Created email address using Microsoft outlook
	Replaced memory
	Installed Norton Antivirus software.

11/05-1/06          Dell Computer Company   (Bantec)       
                           Laptop/Desktop Technician   Independent Contractor
Telecommute 

	Install and replaced motherboards, memory, modems, cd-rw, dvd-rw,
processors, heat sink, and keyboards for dell laptops, desktops, and mini towers
	Assisted users with, hardware and software issues. 
	Completely documented the network, including physical and logical
organization, IP addressing scheme, access policies, routing policies, VLANs, and
IPSec PKI VPNs.
	Set appointments with clients, and order new parts if needed
	Consulted clients for system upgrades, and antivirus updates. 
	Setup wireless network for 802.11g. 

6/05-10/05         TekConnect Cooperation               
                           Laptop/Desktop Technician  Independent Contractor
Troy, MI

	Setup apple computers for Utica Community School district.
	Shared printers over the network
	Reset user passwords
	Deleted software, added printers, and system migrations
	Perform configuration, management, and initial diagnostics of
information systems.
	Run system diagnostics and determine cause of hardware and software
failures
	Removed and replaced components and peripherals to restore system
operations
	Coordinate and documented information system repairs
	Setup LAN/WAN networks
	Set administrator rights for users on Windows NT, Windows 2000, Windows
XP, Novell, and Apple computer systems
	Assigned computer names to be added to the domain
	Deleted computers from the domain
	Shared folders over the network.
	Setup user email accounts
	Deleted user accounts
	Replaced Ethernet cables
	Set permissions on files on the server
	Setup Cisco access points in teacher break room
	Created network key using wap over wireless network



12/98-11/04          United States Air Force     Computer Company
                  Network Engineer    Rhine Main Air Force Base, Germany  
Contract 
. 
	Worked with UNIX, IBM, and Macintosh computers as stand alones and as
networked systems. 
	Directed design and installation of the complete $4 million LAN/WAN
infrastructure. 
	Evaluated, and analyzed corporate LAN to determine what improvements
need to be made. 
	Reengineered the LAN for maximal performance by installing new Cisco
3524XL switch, and Compaq server. 
	Documented the new network layout as needed.
	Installed, troubleshot, maintained, and trained users on the NT
operating system. 
	Trained all users on the Macintosh and IBM computers. 
	Maintained and troubleshot e-mail and Internet services. 
	Tasked with using bridges, ROUTERS, hubs, network servers, peripherals,
and associated cabling to allow various computer systems.
	Responsible for all hardware and software installation, configuration,
troubleshooting, and upgrades. 
	Installed wide fiber optic media and attached all WAN components. 
	Extensive Cisco, TCP / IP, VLAN, ATM, and Frame Relay experience and
training.
	Utilized state-of-the-art technology network Connectivity of disparate
Mainframe, Windows NT, Windows 2000, Windows XP and PC systems. 
	Saved more than $1 million in Technical Consulting fees by negotiating
complimentary network design services from vendors. 
	Decreased inventory, application pricing, and Licensing expenses $100K
by establishing standardization for Applications, PC desktops, and networking
systems. 
	Setup email Encryption program that provided access to The Pentagon
Manages and assisted others in content management of web sites and pages
	Provides customer service to assist in operation, restoration, and
Configuration of information systems
	Setup and managed TCP/IP Environment, installed network and implemented
a data warehouse Database
	Performs configuration, management, and diagnostics of servers and
network operations
	Remove and replace components and peripherals to network connection
	Installed Ethernet cables, hubs, routers, and server’s configurations
	Managed and maintained security regulations for maintenance, classified
material and Windows 2000 accounts.
	Configured TCP/IP connectivity
	Configured network printers
	Created daily and weekly backups for Windows 2000 and XP Servers
	Set up Windows 2000/XP servers and workstations as well as the network.

	Provided good technical writing skills for PowerPoint presentations
during military briefings.
	Troubleshoot and configure wireless network, TCP/IP connectivity,
software/hardware applications. 
	Configured wireless network on 802.11 b, upgraded to 802.11g  
	Ordered Cisco router and switches
	Designed WiFi infrastructure
	Performed email migration of personal folders, and application program
using exchange 2000.
	Perform active directory conus infrastructure for Air Force exchange
organization