01/2009- Arpia Tecnologia da Informacao
09/2009

     Perform Administration of Lotus Notes on a Windows platform. 
     Perform Administration of Lotus Notes on a AIX platform. 
     Provide high-level troubleshooting server/client issues.
     Provide error report analysis & resolution.
     Server setup, support, maintenance, troubleshooting and migration.
     Configuring computer hardware and software, as well as troubleshoot related
problems.
     Administer Lotus Notes accounts and IDs 
     Support helpdesk technicians when assistance is needed.
     Research complex issues.
     Apply diagnostic utilities to aid in troubleshooting.
     Instalations of others Lotus Products (WebSphere Portal, Lotus Traveler,
Same-time, Quicker, E-Learning, BlackBerry Server and Instant Message, Tivoli
Storage Manager).
     Access software updates, drivers, knowledge bases, and frequently asked
ques-tions resources on the Internet to aid in problem resolution.
     Test fixes to ensure problem has been adequately resolved.
     Perform post-resolution follow-ups to help requests. 
     Maintain Groups and Access Control lists.
     Project of 140.000 users.

Client:
Banco do Brasil (www.bb.com.br)
CNI (www.cni.org.br)
Embaixada da Espanha (www.aecid.org.br)
Ministerio da Defesa (www.defesa.gov.br)

07/2008- Avansys Tecnologia
12/2008 IBM Senior Lotus Notes Consultant

     Perform Administration of Lotus Notes on a Windows platform. 
     Provide high-level troubleshooting server/client issues.
     Provide error report analysis & resolution.
     Server setup, support, maintenance and troubleshooting.
     Configuring computer hardware and software, as well as troubleshoot related
problems.
     Administer Lotus Notes accounts and IDs 
     Support helpdesk technicians when assistance is needed.
     Build rapport with customers.
     Research complex issues.
     Apply diagnostic utilities to aid in troubleshooting.
     Access software updates, drivers, knowledge bases, and frequently asked
ques-tions resources on the Internet to aid in problem resolution.
     Test fixes to ensure problem has been adequately resolved.
     Perform post-resolution follow-ups to help requests. 
     Maintain Groups and Access Control lists.

Client:
RFB - Receita Federal do Brasil (www.receita.fazenda.gov.br)

06/2007 - Itautec/Cast Informatica
06/2008 IBM Senior Lotus Notes Consultant

 * 2nd/3rd Lotus Notes support. Investigate, diagnose, and analyze technically
difficult at Lotus Notes network. 
 * Work with Engineering to resolve customer issues and close the loop on the
re-sulting incidents/bugs. 
     Migration of 400 Domino Servers to a Blade System.
     Perform Administration of Lotus Notes on a Windows platform. 
     Provide high-level troubleshooting server/client issues.
     Provide error report analysis & resolution.
     Server setup, support, maintenance and troubleshooting.
     Configuring computer hardware and software, as well as troubleshoot related
problems.
     Administer Lotus Notes accounts and IDs 
     Support helpdesk technicians when assistance is needed.
     Build rapport with customers.
     Research complex issues.
     Apply diagnostic utilities to aid in troubleshooting.
     Access software updates, drivers, knowledge bases, and frequently asked
ques-tions resources on the Internet to aid in problem resolution.
     Test fixes to ensure problem has been adequately resolved.
     Perform post-resolution follow-ups to help requests. 
     Maintain Groups and Access Control lists.

Client:
RFB - Receita Federal do Brasil (www.receita.fazenda.gov.br)

08/2004 - Politec Inc
06/2007 IBM Lotus Notes Consultant

     Lotus Notes Specialist (CLP Principal Admin R4, R5 and R6); 
     Investigate, diagnose, and analyze technically difficult and/or politically
sensitive problems escalated from 2nd level Technical Support. These include OS
panics, system hangs, data and file system corruption, and network problems on
Micro-soft Windows. 
     Tools creation, testing, maintenance & evaluation 
     Work with Engineering to resolve customer issues and close the loop on the
re-sulting incidents/bugs. 
     Consultant at software SQL Server 2000; 
     Consultant at software Metaframe; 
     Activities with Linux Red Hat.
     Maintain Groups and Access Control lists.

Client: 
Presid ncia da Rep blica - Presidency Palace of Brazil (www.presidencia.gov.br)

01/2003 - Holodeck Video & Informatica
07/2004 IT Consultant and video designer

     Edition of home videos; 
     Conversion of VHS films to DVD.
     Perform Administration of Lotus Notes on a Windows platform. 
     Provide high-level troubleshooting server/client issues.
     Provide error report analysis & resolution.
     Server setup, support, maintenance and troubleshooting.
     Configuring computer hardware and software, as well as troubleshoot related
problems.
     Administer Lotus Notes accounts and IDs 
     Support helpdesk technicians when assistance is needed.
     Build rapport with customers.
     Research complex issues.
     Apply diagnostic utilities to aid in troubleshooting.
     Access software updates, drivers, knowledge bases, and frequently asked
ques-tions resources on the Internet to aid in problem resolution.
     Test fixes to ensure problem has been adequately resolved.
     Perform post-resolution follow-ups to help requests. 
     Maintain Groups and Access Control lists.

Client: 
Eletronorte (www.eletronorte.gov.br)

Sebrae (www.sebrae.com.br)

09/1995 - Voga Consultoria e informatica
12/2002 IBM Lotus Notes Consultant

     Maintain several database (applications and mail files) in Lotus Notes
Servers R4 and R5; 
     Network Server administration. (Problems corrections, solution provider and
up-dates); 
     Provided individual on site/online instructions to users in Lotus Notes
Client ac-tivities.
     Perform Administration of Lotus Notes on a Windows platform. 
     Provide high-level troubleshooting server/client issues.
     Provide error report analysis & resolution.
     Server setup, support, maintenance and troubleshooting.
     Configuring computer hardware and software, as well as troubleshoot related
problems.
     Administer Lotus Notes accounts and IDs 
     Support helpdesk technicians when assistance is needed.
     Build rapport with customers.
     Research complex issues.
     Apply diagnostic utilities to aid in troubleshooting.
     Access software updates, drivers, knowledge bases, and frequently asked
ques-tions resources on the Internet to aid in problem resolution.
     Test fixes to ensure problem has been adequately resolved.
     Perform post-resolution follow-ups to help requests. 

Clients: 
SEST/SENAT * Servi o Social do Transporte (www.sestsenat.org.br)

SERPRO * Servi o Federal de Processamento de Dados (www.serpro.gov.br)

RFB - Receita Federal do Brasil (www.receita.fazenda.gov.br)

Education
Unisul Virtual: Universidade do Sul de Santa Catarina, Bras lia DF Brazil 
Will be Graduated in IT Management at 2009.

Certificates

CLPP * Notes System Administrator R4 Principal
CLPP * Notes System Administrator R5 Principal, Bras lia
IBM Certified System Administrator - Lotus Notes and Domino 6/6.5
IBM - Certified System Administrator - Lotus Notes and Domino 7
IBM - Certified Advanced System Administrator - Lotus Notes and Domino 8
IBM - WebSphere Application Server, Network Deployment v6.1

Additional Courses

Curso Basico de Desenvolvimento de Sistemas Aplicativos 
Institution: NOVACAP / FIA * Fundacao Instituto de Administra o

Workshop * Reengenharia de Processos 
Institution: BRB * Banco Regional de Bras lia

PC01 * Assistencia Tecnica em Microinform tica 
Institution: IBM

SQL Server 2000
Institution: E-conecta Informatica

Languages
 Portuguese * mother tongue
English * fluent
 Spanish * basic level