Vivian Martinez-Troup
922 Arbor Lakes Circle
Sanford, FL 32771
321.363.1396
VTroup63@yahoo.com

OBJECTIVE
Seeking a challenging position in unique areas to apply varied skill set
SKILLS PROFILE
•	Outstanding customer relations skills
•	Experienced in management of personnel and resources
•	Proven record of employee training to meet customer product delivery
•	Managed quality control operations for International Corporation
•	Good filing and organizational skills
•	Well-versed in Microsoft Office software
•	Excellent Communication skills
•	Hispanic with moderate Spanish language skills
•	CPR certified
•	Completed HIV and HIPAA seminars
•	ICD9th revision CM and CPT trained
EMPLOYMENT HISTORY
Assembly Line Leader											              1987-2009
MacValves Inc., Wixom, MI
Managed a minimum of 7 personnel responsible for the assembly and delivery of
products and equipment to large customer base within specified deadlines.
•	Successfully completed all jobs by time requested.
•	Coordinated delivery of large and small projects with upper management.
•	Moderate travel for customer relations.
•	Quality control point person to maintain and exceed customer satisfaction.
Medical Center Receptionist	        									              1985-1987
Woodland Medical Center, Novi MI
Responsible for all initial communications, patient information, patient
contact, appointments, scheduling, and overall facilitation of patient and client
requests for affiliate of Detroit Medical Center, one of the area’s largest
medical providers.
•	Handled multiple requests for information and records.
•	Responsible for patient registration.
•	Provided accurate information pertaining to medical facility and location of
services for patient access.
•	Responsible for accurate computer filing of documents and medical records.
•	Managed information for as many as 30 different doctors and their associates.
EDUCATION
Lincoln Tech Institution						  			                April 2009 – November 2009
•	Continuing education for career change to fill demands of needed jobs for
medical billing and coding.
•	Graduated with honors and perfect attendance
Graduate, Lyman High School, Longwood, Florida						      			        1982