RODNEY JACOBS
6993 74th St Circle East  [Send email to request phone number] 79-3931
Bradenton, Fl 34203 
 SALES / OPERATIONS GM

 SUMMARY

Highly motivated, innovative, and self-directed business leader with 20 years of
general management and P&L experience in one of the world's premier companies.
Effectively manages, in today’s competitive marketplace, all critical activities
of sales and operations in large settings. Dynamic leader, builds high-performing
teams, responds to changing priorities in fast-paced environments and, with
proven communications, problem-solving, and decision-making skills, analyzes
complex business challenges, and formulates customer-centric solutions in line
with business objectives, timelines, and budgets. Recognized for discipline,
resourcefulness, and unwavering commitment to excellence, process improvement,
and integrity.

KEY QUALIFICATIONS

Operations Management  *  P&L  *  Customer Service/Retention  *  New Business
Development
Audit/Compliance  *  Safety/OSHA  *  Change Management  *  Team Leadership 
Organization Development  *  Strategic Planning  *  Pricing/Forecasting  *  Cost
Management
Quality Assurance  *  Inventory Control  *  Logistics/Distribution  *  Data
Analysis/Reporting 
Continuous Improvement  *  Cross-Functional Collaboration  *  Talent
Acquisition/Retention 
Performance Management  * Planning & Organization  *  Training & Development

PROFESSIONAL EXPERIENCE

Pepsico 1990 *  2010 
Global leader in the beverage industry. 

General Manager PBG, Sarasota Fl (2005-2010) 
Directed all operational activities of a 5 million-case organization generating
annual revenues of more than $40M, with a staff of 90 employees, and cost budget
of $7M.

Grew cold-drink volume by more than 3% by installing consistent process to
monitor and measure execution of distribution voids and new product innovation.
Revitalized and strengthened workplace culture and employee retention, resulting
in Sarasota being ranked the # 1 location, out of 54 other locations in 5
states.
Recognized by senior leadership for being the most productive/efficient
locations as a result of developing, instituting tailored scorecard system to
produce metrics-driven status reports for improved tracking and quality assurance
for critical elements of operations including sales, process controls,
compliance, and delivery.
Directed and implemented innovative waste management action plan to
significantly improve cost savings by more than $50 K, resulting in being
top-ranked out of 24 locations in Fl.

Sales Manager PBG, Atlanta, GA (2005-2001) 
Promoted to the Sales Manager. Provided broad oversight of sales to improve
capabilities. Accountable for 13 million cases, a team of 80 sales
representatives and 6 sales managers, and more than $75M in revenue.

Facilitated successful union-avoidance campaign by organizing a platform to
reconcile/mediate between location management and the selling team to address
concerns/issues in a timely manner.
Improved cross-functional collaboration between sales and operating teams to
improve and sustain quality customer service/retention.
Provided extensive sales coaching/training resulting in significant improvements
in sales competencies and increased sales revenues. 
Recognized for YOY improvement of overall employee satisfaction resulting in
lower turnover and more consistent sales delivery track record.

Sales Manager PBG-Small Format, Atlanta, GA (2003-2001) 
Promoted to Small Format Manager. Directed restructuring of operations, with 5
million-case business, to design and facilitate union-avoidance campaign, improve
customer sales, and increase revenues. 

Decreased missed stops from 100/150 per day, to an average of 5 per day,
resulting in recovery of more than $55K of daily revenue.
Established process of consistent performance management and discipline for
operations delivery team to enforce company rules and regulations.
Instituted weekly meetings with sales and delivery teams to foster transparency
and improve communication to highlight/clarify expectations for daily production
goals.
Enhanced cross-functional collaboration with all Atlanta work groups to maximize
YOY productivity and service levels.
Created best practice streamlining communications between sales and operating
teams via Nextel two-way radios, ensuring all customers are serviced on time
everyday.

PRIOR PROFESSIONAL EXPERIENCE

PEPSICO
  General Sales Manager ( PBG )
  Market Unit General Manager ( PEPSICO )
  Area Sales Manager ( PBG )
  General Manager ( PEPSICO )
  Territory Sales Manager ( PEPSICO )
  Sales Representative ( PEPSICO )

EDUCATION & PROFESSIONAL DEVELOPMENT

B.A.-Business Administration, Bishop College, Dallas, Texas

Additional Corporate-Sponsored Training/Activities:
Territory Management, Business Acumen, P.E.P.S.I Selling Process, Compliance &
Control Inventory Management, Human Resource Management
Member, Beverage Legislative Flyover
Member, Future Leadership Forum 
Member, Diversity Advisory Board

PROFESSIONAL AFFLIATIONS

Member, Chamber Of Commerce
Member, United Way
Volunteer, Habitat for Humanity
Volunteer, Manatee County Food Banks