Robert D. Deem
894 Pine Baugh St.
Rockledge, FL 32955
[Send email to request phone number] 35-8329 (Home)
[Send email to request phone number] 32-4474 (Cell)
[Send email using form at bottom]
Security Clearances: Secret - Inactive (granted while employed by Lockheed Space
Operations)
Experience Summary
1 yr experience as Operations and Production Control Specialist for ATK
Corporation. Coordinated delivery, in-processing and return of Reusable Solid
Rocket Motor (RSRM) segments and Booster Separation Motors (BSM) for the Space
Shuttle and Ares 1-X launch systems. Performed additional Logistics functions as
required by management.
11 yrs experience in Technical Support for Oracle Corporation as part of the
Manufacturing Applications (Purchasing) team and Oracle Development Tools
Support
10 yrs experience in Configuration Management for United Space Alliance Program
Office, providing information management support for NASA Level II and Level III
Configuration Control Boards. Also acted as Information Technology
Representative (ITR) for Program Office Directorate.
6 yrs experience in Logistics Support for Lockheed Martin and Planning Research
Corporation.
Product Support Manager for Mobile Launchers 1, 2 and 3 and Crawler Transporters
1 and 2. Responsible for initiating and controlling stockage requirements for all
materials used by these systems.
Experience Details
Alliant Tech Systems (ATK) – Florida Launch Operations
Kennedy Space Center, FL
September 2008 – October 2009
Operations and Production Control Specialist IV
Coordinated delivery, in-processing and return of Reusable Solid Rocket Motor
(RSRM) segments and Booster Separation Motors (BSM) and associated materials for
the Space Shuttle launch system. Responsible for tracking and control of ATK
controlled property at Kennedy Space Center. Performed shipping and receiving
functions as required, including packing and preparation for shipment. Prepared
custom Oracle-based reports for materials associated with the Ares
1-X development launch vehicle. Performed other additional Logistics functions
as requested by management.
Oracle Corporation/World Wide Support - Manufacturing Applications
Orlando, FL
January 2001 – September 2008
Senior Support Engineer
Provided on desk support for the Oracle Manufacturing Purchasing module,
including iProcurement, iSupplier, Sourcing and Exchange Marketplace (Releases
11.0, 11i and 12). Respond to customer questions and requests for technical
support of the Purchasing module. Create technical assistance entries for the
data repository. Monitored the Metalink technical forums for Applications.
Oracle Corporation/World Wide Support - Manufacturing Applications/Development
Tools
Orlando, FL
August 1998 - January 2001
Senior Technical Analyst
Acted as Team Lead for team of four. Provided on desk support for the Oracle
Developer 2000 product, including Developer 2000 releases 1.3.2, 2.1, 6.0 and 6i
including both client-server and web-based operations. Responded to customer
questions and requests for technical support of the Reports module, assisted in
support requests for Forms and Case. Familiar with basic administration duties
for Oracle 7.x, 8.x and 8i database versions. Created technical assistance
entries for the GSX data repository. Developed an internal project to provide
desktop video capability between management and work-at-home employees.
Coordinated group requirements for Capital Asset equipment (PC's, NCD's, etc.).
With management approval, placed requisitions for capital assets and collateral
materials.
May 1997 - August 1998
Technical Support Analyst
Provided on desk support for the Oracle Manufacturing Purchasing module.
Responded to customer questions and requests for technical support of the
Purchasing module(Releases 10.7, 11.0). Coordinated resolution of Manufacturing
Technical Assistance Requests (TAR) during the Network Computing Architecture
(NCA) Early Adopters program. Created technical assistance entries for the GSX
data repository. Monitored the Metalink technical forums for Applications. Also
monitored the Oracle Applications User Group mail list for Manufacturing
Applications related issues.
United Space Alliance/Lockheed Martin Space Operations Company
Kennedy Space Center, Florida
June 1988 - May 1997
Sr. Configuration Management Analyst
Developed and implemented information systems requirements for the United Space
Alliance Program Office directorate in support of NASA Space Shuttle Program
requirements. Provided support as required to other Shuttle Processing contract
elements in order to facilitate the implementation of NASA directives with regard
to information management systems.
Client/Server System Development:
Hardware Installation and Support
-Database Development for Program Integration Office
-System Analysis and Design
-Customer Technical Support
-Network Implementation and Support
-Remote RDBMS Support
-E-Mail Support (Exchange and MSMail)
Analyzed and developed Program Office directorate resource requirements to
implement center-wide data systems and determine the effects upon existing data
systems. Represent Directorate ADPE interests in all USA Florida Operations ADPE
activities.
Information Technology Representative:
-Configuration Management - Workstation Baseline Development
-Directorate Web Page Activity Coordination
-ADPE Budget Development and Implementation
-System Design Certification Review Support
-Team Member - Launch Site Directorate ADPE Architecture and Availability Task
Team
-Team Member - NASA/SPC Information Technology Standards Team
-Team Member - Chief Web Curators Working Group
-Co-Chairman - Program Office Directorate ADPE Team
-Directorate Representative - SFOC Pentium Deployment Team
Familiar with Windows XP, Vista, Windows 7, Linux and UNIX operating systems,
Oracle database systems, and various Microsoft Windows applications. Coordinated
and implemented directorate wide hardware deployment and installation.
Coordinated, developed and recommended directorate ADPE budget requirements to
management. Acted the local level as section baseline configuration administrator
and resource coordinator for automated data processing equipment.
Provide verification and tracking support for NASA Design Certification Reviews
(DCR). Coordinate DCR activity between the affected NASA and contractor elements.
Act as point of contact for department issues concerning electronic Interface
Control Document database system (Oracle-based) and DCR database system
(Oracle-based).
May 1987 - June 1988
Senior Technical Analyst
Acting as Project Engineer, coordinated the development of modification
engineering packages for Space Shuttle processing facilities, systems and
equipment as a member of the Facility Project Engineering group. Acted as
chairman of project design teams, conducted technical coordination with Design,
O&M and support organizations on assigned projects. Responsible for labor and
man-hour expenditures on each project. Assembled, reviewed and coordinated
release of modification engineering packages through implementation and
installation.
February 1985 - May 1987
Sr. Logistics Assistant
Acted as Product Support Manager for all Return-to-Flight/Next-Flight Time
Compliance Technical Instruction (TCTI) modification packages. Acted as member of
project design teams as identified by project engineering. Coordinated all
material requirements (including fabrication and assembly) with design, project
engineering, operations and shop organizations.
Assigned to On-Line Station Set Management, Logistics Engineering as Product
Support Manager for Mobile Launchers 1, 2 and 3 and Crawler Transporters 1 and 2.
Responsible for initiating and controlling stockage requirements for all
materials used by these systems. These included usage trend analyses, work flow
problems for repairable items, Logistics Support Analysis(LSA) and coordinating
first time procurement for new and ongoing design modifications. Duties included
coordination with Procurement, Supply, Design Engineering and Operations in order
to assure adequate logistics support for all MLP and Crawler systems.
November 1983 - February 1985
Material Controls Analyst
Assigned to Repairable Assets Management System. Responsible for repair and
maintenance data collection and analyses in support of NASA Logistics
Engineering. Assisted in development of database system for repair status and
work control. Performed trend analysis on shop repair actions and workflow.
Duties included client support in the field, direct client/contractor interface,
and development of repair/maintenance data in support of the Space Transportation
System.
Planning Research Corporation
Kennedy Space Center, Florida
July 1981 - November 1983
Senior Engineering Designer/Logistics Analyst
Assigned to Integrated Item Management section in January 1982. Responsible for
data collection and analyses in support of NASA Logistics Engineering and the
Department of Defense at the Kennedy Space Center. Duties included client support
in the field, technical meetings, direct client/contractor interface and
development of technical data for the Space Transportation System.
EDUCATION
Bachelor of Science in Business Administration - Management
University of Central Florida, College of Business
National Management Association First-Line Supervisory Training Program (14
CEU’s)
Other Training:
Brevard Community College, Cocoa, Florida
Degree: Associate of Science, Engineering Drafting Technology, Design Option
COMSEC and TEMPEST training for Engineers, United States Air Force, 1980.
Completed Kepner-Tregoe Decision Analysis Training, May 1995
AWARDS
Program Office Directorate Star Team Award - 1996 - ADPE Pentium Deployment
Team
NASA Public Service Group Achievement Award - 1995 - PCGOAL Design
Certification
Review Team
NASA Public Service Group Achievement Award - 1994 - Electronic Interface
Control Document Integrated Product Team
NASA Public Service Group Achievement Award - 1992 - Orbiter Processing
Facility
Bay 3 Activation Team
NASA Public Service Group Achievement Award - 1990 - Return-to-Flight
Modifications, Launch Pads A & B
NASA Public Service Group Achievement Award - 1990 - Shuttle Transportation
Management Review Process
Lockheed Logistics Employee of the Month - May 1987
NASA Public Service Group Achievement Award - 1984 - Spacelab I Engineering
Design and Development
References:
Lee Pollard
Deputy Program Manager, Ares First Stage
ATK Corporation
J.F. Kennedy Space Center, FL 32815
Phone: [Send email to request phone number] 28-2426
Joanne Breen
Manager, Project/Program Integration
United Space Alliance
J.F. Kennedy Space Center, FL 32815
Phone: [Send email to request phone number] 67-3070
Jim Howkins
Logistics Area Manager (Retired)
United Space Alliance/Lockheed Martin Space Operations
J.F. Kennedy Space Center
320 Dorset Dr, Cocoa Beach, FL 32931-3843
Phone: [Send email to request phone number] 99-1903
Nancy Burgess
Director
Hub Operations and GPO OnDemand Technical Support
Oracle Corporation
5955 T.G. Lee Blvd
Orlando, FL 32822
Phone: 407-458-1046
Carol Tilley
Project Leader
ATG Development
Oracle Corporation
5955 T.G. Lee Blvd
Orlando, FL 32822
Phone: 407-458-1977
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