Larry M. Stafford
                22662 NE 112th Terrace
               Ft McCoy, FL 32134
                [Send email to request phone number] 46-3881

OBJECTIVE	A career move within your Technical Support Department with a
progressive organization where my 27 years technical support experience will
provide your corporation an enthusiastic, seasoned professional with the needed
expertise to meet your business goals and objectives.
	
PERSONAL	Dependable, self-motivated individual with analytical problem solving
abilities, able to identify technical problems/opportunities and communicate
solutions with management leading to increased corporate revenue.

			Honorable Discharge US Air Force.

Willing to travel/commute for the right opportunity.

Highly knowledgeable professional with proven technical skills with the ability
to isolate problems, provide superior customer service, and maintain service
levels as required for efficient usage.

Thorough, detail-oriented, and resourceful team player able to get along well
with all levels of management, peers, subordinates, and the customer.

Strong work ethic, dedicated self-starter – willing to do whatever is necessary
to get the job done.

PC literate with excellent oral and written communication skills, able to learn
new technologies/applications, and apply to the job as required.

EXPERIENCE

08/85	to     05/08	Sprint Nextel, Orlando, Florida
			Customer Service Installation Technician
Responsible for the smooth and efficient installation of customer service and
repair orders for inside plant operations; known for meeting or exceeding
schedule; and able to isolate troubles and provide excellent customer support by
providing timely and correct service problem resolution.

07/83	to     07/85	MCI, Nashville, Tennessee
			Senior Switch Technician
Duties included, but not limited to, the care and maintenance of digital
switches, ISDN support, trouble ticket isolation, installation and repair of new
equipment, and loading generic operating systems and updating applications in
real-time.


L. M. Stafford										Page 2




EDUCATION
			Telecommunications Advanced Training, Various locations in USA & Canada
Took specialized courses in switching, telecommunications and protocols, ISDN,
electronic trouble shooting and repair, program circuit switching plans, and long
lines communications.
		
REFERENCES	Available upon request.