CHARLENE MARIE NIEVES
29948 MORNINGMIST DRIVE - WESLEY CHAPEL, FL 33543 
EMAIL: CNIEVES4@HAWKMAIL.HCCFL.EDU 
PHONE  [Send email to request phone number] 16-6987

EXPERIENCE
2009-  PIERCING PAGODA




2009-FLORIDA CAREER COLLEGE

2009- ONE TOUCH  DIRECT




2008- HAAGEN DAZS




2008- SLOAN VINSON MARKETING	
Assistant Manager              Janitsa Gonzalez  [Send email to request phone number] 72-5027
	In charge of weekly inventory and damage reports.
	Provided excellent customer service.
	Experience in opening and closing the office.
	Managed nightly deposits.
	Organized and maintained jewelry inventory.
	Met  and exceded monthly sales quotas.
	Sales and cash handling experience.


Recruiter/Kiosk Representative     Regina Miller, Manager  [Send email to request phone number] 41-3294
	Recruited potential students.
	Direct marketing for their educational programs and explained how it
can be beneficial to the client. 
 
Telemarketer/Customer Support         Sherrie, Manager  [Send email to request phone number] 79-7500
	Indirect Marketing and telesales for verizon wireless.
	Managed existing and winback accounts for verizon wireless.
	Provided existing client with a new plan or extended their exising plan
 with new options.  
	Worked on the phone in outbound and inbound services. 
	Increasing sales by contacting existing verizon wireless customers and
upgrading plans and renewing contracts.

Assistant Manager           Brian Settlemire, Manager   [Send email to request phone number] 51-5659
	Assited customers with their ice cream orders.
	Increased sales. 
	Supervised other employees and maintained weekly schedule for all
staff.
	Made sure tills are balanced at end of night.




Account Manager           Ben Vinson , Manager   [Send email to request phone number] 87-1155
	Direct Marketing for verizon.
	Managed existing and winback business accounts for verizon.
	Provided existing client with a new plan or extended their exising plan
 with new options.  
	Increased sales.
	 Visited businesses in the greater Tampa bay area to signup new
clientel.
	Maintained a daily record of customers visited at the end of the day. 
EDUCATION

	*Currently Attending Hillborough Community College and enrolled in the Nursing
Program. 

October 2005 – January 2006	Moore Mickens Educational Center
38301 MLK Blvd. Dade City, FL 33523
	GED Graduate
August 2003 – October 2005                 Wesley Chapel High School 
30651 Wells Rd. Wesley Chapel, FL 33544

	FLORIDA BERTENDERS ASSOCIATION 
Certified by FBA in Bartending, Alcohol Awareness, and Customer Service
Expires 5/1/08
INTERESTS
	Computers, Swimming, Reading, Aerobics, Singing
REFERENCES
	Mr. Peter Strange, Hills. County Sheriff’s Office – Booking Dept.              
   [Send email to request phone number] 73-8072
Mr. Robert Cortes, Entrepreneur/Business Owner – Cortes Towing Services     
407-339-3339
Kimberly Catterton      General Manager,     [Send email to request phone number] 48-5500
Janitsa Gonzales      Store manager,  [Send email to request phone number] 89-6154