TIMOTHY ALSTON	9863 Goldenrod Drive - Boynton Beach, FL  33437 -  [Send email to request phone number] 32-1126 -
talston1956@aol.com

Qualifications 

	Dynamic, versatile professional equipped with 20 years of success
managing business operations and development; implements and improves processes
and technology to drive increased productivity and profitability.  
	Flexible, results-focused decision maker with proven abilities in
rendering sound judgments within high-pressure, deadline-sensitive environments;
adapts easily to change.  
	Detail-oriented, analytical problem solver adept in devising creative
solutions to complex issues.
	Articulate communicator who leverages exceptional interpersonal skills
to build rapport with staff and clients; relates effectively across all levels of
an organization.  
	Assertive, motivational leader who trains, empowers, and guides
personnel to exceed expectations.

CORE COMPETENCIES	

Start-Up Operations	Profit/Loss Responsibility	Human Resources
Policy/Procedure Development	Risk Management	Team Facilitation
Process Improvement	Account Management	Training/Development

CAREER TRACK	

MANAGER, AMERITAX-TAX DEPOT……………………………………………………………………………………..2009 to Present
Assisted in the successful establishment and development of a new tax office in
Ft. Lauderdale, Florida.  Responsibilities were expanded to include the
management of the day to day operations in both Ft. Lauderdale and West Palm
Beach offices. Retail tax preparation and consulting. Customer service.

OWNER/ MANAGER, LIBERTY TAX SERVICE	2007 to 2009
Successfully established a new Liberty Tax office in Lantana, Florida.
Responsibilities included site selection and development. Preparing,
implementation and management of yearly office budgets and P&Ls.  Establishment
and implementation of office systems including computer system networking and
troubleshooting. Implementation of general marketing and business to business
networking strategies. Day to day management of office operations. Hiring and
training of office personnel. Management and reconciliation of business bank
accounts. Retail tax preparation and consulting. Customer service.

OPERATIONS MANAGER, AVM, LP	1987 to 2007
Directed all aspects of operations for a regional broker dealership and hedge
fund comprised of a total of six different firms, including one broker
dealership, four hedge funds, and one mortgage REIT.  Supervised an eight-person
team performing domestic and international bond and cash settlements, daily cash
and bond settlement detail confirmation, reconciliations, TBA allocations and
netting, invoice collection, monitoring and collection of money differences, and
processing of interest compensation claims.  Coordinated with bank credit
officers to open new accounts as needed.  Delivered presentations to prospective
clearing customers.  Responded to audit inquiries and resolved operations-related
issues.  Conducted presentations for investors and creditors performing due
diligence audits of operations.  Explained operations’ capabilities and
safeguards to prospective investors and creditors.  Visited banks and broker
dealers to maintain positive relationships.  Hired and trained new operations
staff; prepared performance and salary reviews as well as annual bonus
recommendations.
•	Established fixed income operations, including defining each departmental
function, such as staff hiring, training, and evaluation as well as automation
evaluation and implementation.  Provided sound management to drive sustainable
departmental growth and development.
•	Positioned the operations team as a strong contributor to firm revenue by
creating and implementing the operations component of a new service offering
designed to provide repo management and clearing services for fixed income
institutions seeking to outsource those services—the operations component alone
delivered $400 million annually in additional non-trading related income.
•	Guided the team in efficiently processing over 142,000 tickets, settling $4.1
trillion in fixed income securities and cash transactions ($2.5 trillion domestic
and $1.6 trillion international) with a one-way fail ratio of .0163%, achieving a
98% collection rate on cash receivables, and allocating and netting over 11,000
TBA transactions valued at $1.2 trillion with no one-way fails in 2006.
•	Facilitated firm growth and expansion with no substantial increases in
operational overhead by cultivating key business relationships with credit
executives and other operational professionals at Wall Street banks and broker
dealers.
•	Led the disaster recovery team in processing $5-20 billion in security and
cash settlements and ensuring seamless day-to-day settlement obligations
throughout multiple hurricanes.  Implemented a business continuity plan.
•	Collaborated with IT to evaluate, install, and deploy automation software
utilized in daily operations.
•	Partnered with system programmers to improve the in-house developed system,
boosting productivity and efficiency.

EDUCATION / TECHNICAL SUMMARY	

Business Administration, Elizabeth Seton College	Liberal Arts, Brooklyn College
Fed Book Entry, DTC, Euroclear, and other foreign settlement systems and
deadlines; Easy Pool and MBSCC clearing procedures and systems; JP Morgan Chase
BDAS clearing system; JP Morgan Chase Access (cash wire initiation and reporting
system); Microsoft Word/Excel and Lotus 1-2-3