ALICIA MARIE CHILTON
202 Waterford Landing  |  (678) 272-8556 or email at [Send email using form at
bottom]  |  [Send email using form at bottom]
Tuesday, January 08, 2008
To whom it may concern:
I am an honest, self-motivated, dedicated worker who strives to exceed the
standards. I do have four years of experience in the computer field, ranging from
servers to desk top operation and support in the US ARMY with a TS/SCI Security
Clearance. I am currently an at home mom enrolled in Kaplan University and will
graduate with my Associates in Information Technology in June 2008. I intend to
continue into my Bachelor’s immediately. I am very willing to learn and strive to
succeed. I hope to find an at home/telecommute position or part time opportunity
as soon as possible. I intend to work quickly and efficiently and to give my best
to my employer. I only hope that I may be able to add a little more quality to
the business and the services provided. If you have any questions, please call me
at (678) 272-8556 or email at [Send email using form at bottom]. I look forward
to hearing from you soon.
Sincerely,
ALICIA MARIE CHILTON
ENCLOSURES
•	Resume


Alicia M Chilton 
 
202 Waterford Landing, McDonough, GA, 30253 
Home: 678-272-8556
Cell: 931-538-2043
Cell: 931-302-8882
 Email: [Send email using form at bottom] 
________________________________________
 
 
PROFESSIONAL EXPERIENCE
Nov, 2005 - Apr, 2007
Position: Information System Operator/Analyst for US ARMY (Fort Campbell, KY) 
Responsibilities: •Install Software (Microsoft applications, XP Professional,
CAC, etc) •Provide Help Desk Support for Laptops, Printers, Facsimile Machines,
Copiers, and Desktops •IT Security Inspections (physical and network), inventory,
safe logs and contents, correct use of networks by users, password and user
account logs and protection, etc. • Supervisor of up to 15 personnel • Data Entry
• Trouble Ticketing using Remedy •Baseline, update, and place deployed systems on
Local Area Network
 
Nov, 2003 - Nov, 2005
Position:  Information System Operator/Analyst for US ARMY (Stuttgart, GE)
Responsibilities: Provide support for the Wide/Local area network computer
operations for official message traffic in the European Theater. Perform operator
•Help desk and supervisor functions for the following systems and operating
platforms: AGMS, AMHS,MSG LITE, Windows NT Server 4.0 with Message Manager and
Reach out software packages, Windows NT/2000, Networking, Automation, AMS, a UNIX
based AT T 3B2 System, Standard Automated Terminal(SAT) •Experienced with
Microsoft Exchange 5.5 applications, including client to server configuration and
Defense Message Systems (DMS) platforms •Assisted with the installation and
testing of both software/hardware of the unclassified (NIPR) and classified
(SIPR) DMS, including building and servicing accounts, creating/deleting
accounts, creating passwords, database maintenance in the form of system backups
and archives •Responsible for all message traffic that flows through the DMS,
AMHS and Auto din message system • Administering the Community exchange server
for the 52nd Signal Battalion •As a DMS Administrator I was required to monitor
all DMS components to ensure 100 percent availability •Create mailboxes and add
users to Microsoft exchange •Troubleshoot and check event logs for possible
problems •Ensure all machines have the latest Antivirus definitions loaded and
updated version on all NT servers as necessary •Install upgrade software/Hot
fixes to all DMS components and make necessary configuration changes •Create
directory entries on the Administrative Directory User Agent (ADUA) •Post CRL/CKL
and add/delete entries to the Directory Information Tree (DIT) •Send test
messages to ensure that the redirect AUTODIN messages were successfully sent to
the associated DMS mailboxes •Developed system profiles to enable traffic routing
and receipt for USAREUR users utilizing the DMDS •Install and maintain WIN 2000
Advanced server and WIN 2000 Professional •Supervised up to 10 personnel •System
Administrator on Certificate Authority Workstation • Managed Teams and Projects •
Constructed CAT IV Cable • Maintained and Operated KIV-7's, KG 84's, Data
Transfer Devices (DTD's) • Provided Network Capabilities (laid cables, set up
servers, base-lined computers, etc.) • Set up Voice Over Internet Protocol (VOIP)
communications • Set up Video Conferences • Data Entry • Trouble Ticketing •
Trouble Shooting •Deploy with Deployable Communications Package - Strategic
(DCP-S) to set up LAN (i.e. make and run CAT IV cables, baseline unit computers,
place computers on team servers, provide communications capability via phone,
e-mail, and video conferencing, etc.) •Input trouble tickets in Remedy
 




EDUCATION
 
2007 - Present 
Associate of Applied Science
Kaplan University, Fort Lauderdale, FL
GPA: 3.4 Study: Information Technology
 
2001 - 2003 
High School Diploma
Myrtle Beach High School, Myrtle Beach, SC
GPA: 3.5 SAT Wall of Fame (2003) ACT Wall of Fame (2003) Academic Presidential
Award (2000-2003) National Honor Society (2000-2003) Vice President of Teens
Against Prejudice and Stereotyping (TAPS) (2002-2003) Junior Varsity Cheerleader
(2000-2001) Varsity Cheerleader (2001)

TRAINING

Classroom: 

Nov 2003
74B10 Information Systems Operator-Analyst Advanced Individual Training (AIT),
Fort Gordon, GA
Jul 2003
Information Assurance Security Officer Certification Course (IASSO), Fort
Gordon, GA
Feb 2004
TCP/IP Basic/Advanced Stuttgart, Germany
 
May 2004
Deployable Communications Package – Strategic

July 2004
Upgrade WinNT to WinSvr 2003
Sep 2004
Certification Authority Workstation (CAW) Release 4.3.1 SA/ISSO

Online: 

Jun 2004
Sexual Harassment in the Workplace 
Jun 2004
Dangers of Workplace Sexual Harassment + H25

Jan 2005
Experiencing Anger
SKILLS
 
• Honest • Hard Working • Diligent • Organized • Willing to Learn • Sociable •
Articulate • More than basic computer and Internet knowledge • Goal Oriented •
Customer Service Experience
 
ACHIEVEMENTS
 
•Army Good Conduct Medal •National Defense Service Medal •Global War on
Terrorism Service Medal •Overseas Service Ribbon •Army Service Ribbon •Army/Air
Force Presidential Unit Citation •Army Meritorious Unit Commendation •Army
Superior Unit Award •Honorable Discharge


REFERENCES
 
References available upon request.

ADDITIONAL INFORMATION
TS/SCI Security Clearance last update July 2006. Expires July 2011
Available to work in the following locations: Stockbridge, McDonough, Conyers,
Atlanta, Jonesboro, Peachtree City, Fayetteville, Fort Gillem, and Fort
McPherson, GA