Lorie Chadwick
1330 Norwalk Trace N.E.
Lawrenceville, GA 30043
Home: [Send email to request phone number] 38-9054
Cell: [Send email to request phone number] 07-8993
Email:
Objective: To obtain a Project Manager, Statistician, Data Architect or Business
Analyst position within a strong organization that will enhance my abilities and
experience in Information Technology and my overall knowledge.
Work Experience:
IT Solutions, Inc
November 2006 to Present
Contractor: Georgia Department of Education -/+ 6 Month Contract
Business Analyst: Technology
* Manage and Coordinate Projects by providing deliverable application
development in all phases of the Software Development Lifecycle (SDLC) including
(but not limited to) Requirements (Business, Technical & Functional),
Architectural Design, Development, Testing and Production Support
investigating/researching client requirements and translating such requirements
into various demonstration/design deliverables such as use cases, use case model,
workflow diagrams, data diagrams, Interrelated Requirements, Architectural
Models, Supplementary Specifications, Requirements Standards, Concept papers,
Definition/Scope papers, Project Timelines, Cost and Resource estimates, Problem
Domain Glossaries, etc.
* Prepare and maintain requirement management plans, communication plans, and
coordinate efforts with technical and business teams, manage project schedules,
project artifacts, project delivery, stakeholder requests and expectations. etc.
* Detail system functionality by describing user requirements through
development of use cases, workflows, data requirements, and other supporting
software realization artifacts, using the Rational Unified Process (RUP)
methodology. Introduce and migrate documentation using the Enterprise Project
Lifecycle (EPL) methodology.
* Demonstrate excellent verbal and written communication skills in order to
support requirement analysis and facilitation for all user types.
* Analyze historical discovery documents and legacy documentation in order to
provide a starting point for further user elicitation interactions.
* Hands-on experience with Change Management tools identifying options for
potential solutions and assessing them for both technical and business
suitability.
* Work closely with Business Owners, Programmers and a variety of end users to
ensure technical compatibility and user satisfaction.
* Create and Maintain Defects, Work Orders, Hot Fixes, Change Orders and
Enhancements needed for all managing projects.
* Train QA personal and conduct Functional Testing, QA and UAT for all
applications created via SQL and Data Wizard.
* Perform as Project Manager, Business Analyst, Data Architect, Developer and
Quality Assurance for all end to end applications designed using a home-grown
HTML/SQL application called Data Wizard.
Spherion, LLC
May 17, 2006 * November 10, 2006
Contractor: AutoTrader.com -/+ 6 Month Contract
Business Analyst: Technology
* Detailed involvement including deliverable development in all phases of the
Standard Computing Environment (SCE) including Requirements, Design, Testing,
Training, Production Support, investigating/researching client requirements and
translating such requirements into various demonstration/design deliverables such
as use cases, use case model, workflow diagrams, data diagrams, etc.
* I was considered the first point of contact when the Project Manager was
unavailable.
* Responsible for organizing participating, in all deployment phases for the
Standard Computing Environment.
* Conducting meetings to discover and compose both business and functional
requirements with members of the Windows Systems Group, Desktop Support Group,
Quality Assurance, Stakeholders and the Project Manager, while working within the
guidelines of the company 's Enterprise Project Life Cycle (EPL).
* Researching software information and meeting with Directors to obtain
necessary information to complete Application Documents for various software
packages (i.e., Known Issues, if it is combatable with Windows XP SP2,
Manufacturer Build, Customized software Builds, Test Requirements, System
Requirements, Licensing information etc.,).
* Researching and composing Change Requests, which are required changes made
to any package once deployed, a Group Policy Object, e-Policy Change, Software
Upgrade, Replacement software or New Software to an already deployed Department.
* Tracking and monitoring defects, change orders, enhancements, and hot fixes
and organizing follow up on all tasks related to the deployment of the SCE.
Attend all SCE Team and Stakeholder meetings.
* Researched, Beta Tested, Implemented, Created and Managed Share Point 2003
environments, document repositories and reporting for AutoTrader.com and for all
SCE related documents, to ensure data integrity.
CareerBuilder, LLC
November 2005 * March 2006
Business Analyst/Statistician: Technology Reporting
* Extracted raw data from the data warehouse, cleaned the data, built various
statistical models from scratch, analyzed and validated the data which provided
an in depth analysis of the current state of the business and presented results
to senior management which allowed CareerBuilder to make logical and strategic
choices as a company.
* Developed and distributed business reporting requests on a monthly,
quarterly and ad hoc basis performing queries, data mining, report creation and
data projection consulting for internal and external clients. Acted as a direct
liaison between the business users and technology by working with all business
units within the company to create, define, manage and streamline current
reporting and maintain project schedules.
* Produced monthly reports containing key business metrics and communicated
results to senior management, which CareerBuilder used to measure itself against.
Bass Hotels & Resorts/Six Continents Hotels/Intercontinental Hotels Group
December 2000 * May 2004
Global Re-engineering: Executive Assistant to the Director of Global
Re-Engineering
Hand selected to participate in this end-to-end project.
* Developed accounting process maps for Sarbanes-Oxley compliance.
* Successfully compiled and performed qualitative/quantative analysis for the
Finance customer satisfaction survey results two years in a row.
* Developed and communicated the on-line Monthly Business Review for the
global reengineering team. This review outlined the completion of tasks for each
accounting process, costs per task/project and completion percentage on
tasks/projects.
* Developed the monthly status report presented to the Global Board Members.
* Created and administered metrics, tracking costs and hours spend related to
the Global Transformation Team. Analyzed and validated results against the
monthly P&L.
* Created and administered a globally shared network drive program, to allow
sharing of all global project information.
* Participated in business analysis and quality assurance for deployment of
our new Document Management System, (an electronic invoicing system) to our
American Hotels.
* Composed and distributed all communications related to global initiatives.
* Performed detailed excel analysis, creating ad hoc reports, charts, tables &
graphs to support qualitative/quantative analysis. Reported findings to senior
management and submitted to the intranet for company-wide distribution.
Executive Assistant to the Vice President, Great Oaks Service Center
Hand selected to participate in the new Global Service Center initiative
* Created and maintained a training database within Microsoft Access (in line
with our Key Priority Objectives of ] 40 hours/year) for all service center
employees.
* Assisted in the planning and execution of our new Business Service Center
(BSC) in Alpharetta, to be used as a blueprint for new service centers globally,
in order to initiate a ˜follow the sun ' working environment.
Executive Assistant to the Director and Vice President of Global Data Privacy
and Protection
Hand selected for the Privacy and Protection Team
* Assisted in developing Global Data Privacy and Protection policies and
regulations for InterContinential Hotels Group.
* Researched: New policies, Developed policies, like policies and past
policies & guidelines.
* Analyzed risk assessment, and trending related to policy.
* Analysis on Information Assurance Compliance between the European Union and
the United States.
* Researched Privacy Best Practices and Industry Standards and presented
them to the Director of Privacy and Information Management.
*
Executive Assistant to the Vice President, Information Technology Officer
* Assisted in a company-wide initiative, making sure our software licenses,
software and hardware was up to date and accounted for and that necessary
upgrades were installed allowing for global standardization.
* Created and maintained a database, housing information for all hotels
globally.
* Researched current license contracts. Identified expired or soon to be
expired licenses and scheduled deployment of installations.
* Assisted with varied assignments regarding possible Mergers and Acquisitions
that were being considered by the company to allow for possible company growth.
* Assisted with Privacy and Protection initiatives to ensure company
compliance with IT initiatives.
* Composed white papers, Capital Papers, Presentations, Business proposals,
Forecasting, possible ROI related to a possible merger.
Equifax/ChoicePoint, Inc.
December 1995 * December 2000
Executive Support Analyst
MasterFile Analyst
* I successfully decreased our departmental error rate, in the production of
insurance packages, by over 60% through audits and quality customer service.
* I was consistently the top producer in setting up customer packages out of a
team of 18. In producing customer packag |
