Shaneka Freeman			                                    
Duluth, GA 30096  
Portfolio can be viewed at: www.creativelotus.net
Shaneka@gmail.com
678.462.4101		 

OBJECTIVE:
To fill a full time position that will help me grow in the field of graphic and
web design by utilizing my technical skills.   

SKILLS & QUALIFICATIONS:
	Photoshop CS2 / Illustrator CS2 – image editing, text and image effects,
masking, and photo manipulation and vector art.
	Flash MX – creating image animation, utilizing Actionscript 2.0.
	Web Authoring and Scripting – page layout using Dreamweaver for HTML/CSS,
JavaScript and XML.
	Director MX – for the creation of CD based multimedia content.
	After Effects – producing special effects for video and 3D animation.
	Project Management – facilitated, led, and organized a team of 7 students to
produce a project
	Microsoft Office Suite  
      	
EDUCATION:
ITT Technical Institute, Duluth, GA  						2005 - 2007
Associate of Science Degree in Information Technology – Multimedia
Graduation Date:  September 2007
	GPA:  3.5
	National Technical Honor Society
	Recipient of the Highest Honors, Honors and Perfect Attendance Awards

Penn Technical Institute, Pittsburgh, PA                				1991 - 1993
Associate in Specialized Technology Degree in Electronics Technology
Graduation Date:  June 1993

WORK EXPERIENCE:
Freelance Design
Designer									2005 - Present
	Designed marketing materials and posters for small projects
	Designed web layouts using HTML/CSS 
	Pro actively expanding my knowledgebase on industry techniques and toolsets to
meet current demands
	Accountable for the maintenance and upkeep of site management
	Collaborating in a team environment on small projects

Corvel Corporation, Duluth, GA				2002 - Present
Medical Claims Analyst 	 
	Accurately process approximately 200 to 275+ claims daily
	Achieve customer satisfaction by treating customers and clientèle with empathy
and professionalism, resolving any issues to the satisfaction of the
client/customer and the company
	Assist customers and clientèle via phone and written correspondence

CNA Insurance Company, Pittsburgh, PA 				1995 - 2002          
Administrative Assistant
	Recognized and rewarded for strong work ethic and quality of work - resulting
in a promotion
	Organized and delegated workload to the clerical team to ensure timely project
completion
	Answered 30-50 incoming calls per day, providing customers and clients with
information regarding inquiries or claim status

Marianne, Pittsburgh, PA				1993 -1995
Customer Liaison / Sales Associate	 
	Assisted customers with purchases, questions, or concerns while providing
superior service for a small retail chain
	Assistant to the Store Manager; provided aid by balancing receipts, registers,
and account slips
	Assisted with the shipment tracking, set up, and displacement of merchandise