Daniel L. Melendez
411 Kimberly Rd
Warner Robins, GA 31088
[Send email using form at bottom]
[Send email to request phone number] 25-9225 [Send email to request phone number] 57-1901
Objective:
A career in Information Technology, primarily working with networking design,
installation, and implementation. The performance of this job would include
installing hardware/software, maintaining network operations and resolving
problems/inquiries concerning networks, working with computers, peripherals and
services; administering LAN/WAN systems; performing network system security
functions; provide training to users; and performing any other related duties.
Experience:
08/16/05 – Present Air Force Reserve Computer/Comm Systems Controller
Job Description:
Operates, monitors, secures, and controls the physical, data link, network, and
transport layers of local and wide area networks, end-to-end telecommunications
and circuit switching systems, and long-haul transmission. Performs, coordinates,
and supervises their design, configuration, operation, restoration, and
improvements. Analyzes their capabilities and performance, identifies problems,
and takes corrective action. Will fabricate cable assemblies and performs
facility quality assurance evaluation. Directs and makes operational adjustments
to equipment.
Duties:
Monitor 300+ circuits/trunks from 64kbps to T3 sustaining 99.9% uptime
supporting 22K+ users
Inventoried 75 mission sensitive items ensuring 100% accountability/control of
$400K vital assets
Performed troubleshooting of ports to reestablish optimal conditions retaining
flawless service
100% control of all issued crypto key material - performed mission critical
monthly re-key success
Updated Static IP routes for Radio over IP Network maintaining
intercommunication of 15 sites
04/15/06 - 06/17/06 Bruister & Assoc. Professional Installer
Job Description:
Technician plans installation by evaluating location for line of sight,
equipment, and wiring plan. Establishes satellite system by installing dish;
running and pulling cable; programming and calibrating equipment; adhering to
codes, regulations, and standards. Verify system by testing equipment and
connections; identifying and correcting problems. Activate the customer's
service.
Maintain records by documenting installation, service, and repairs. Repair
services by listening to customer's description of problems, then diagnose,
troubleshoot, and repair problems by replacing and/or upgrading components.
Communicate with the customer and ensure that the customer thoroughly understands
how to work the system. Technician is responsible for inventory of materials and
supplies. Updates job knowledge by participating in educational opportunities
and reading technical publications.
Duties:
Sighting in Satellite Dishes using Inclinometer and Signal Meter
Informed customer of requirements for electrical code for install
Installed RG-6 Coaxial cable for use with satellite system
Installed phone lines to be used with satellite system
Integrated customers home equipment for best possible experience
04/01/04 - 02/01/05 Alfa Insurance Customer Service Representative
Job Description:
Assist insurance agents in performing sales and clerical functions necessary to
write and service our existing customers as well as striving to increase
business. This includes risk selection, binding coverage, accepting and
transmitting premiums and processing applications according to company
guidelines.
Duties:
Single-handedly ran all day to day operations of Peach County office, 500+
policies
Kept track of sales, service and payments on all policies
Responsible for continued growth in the property and casualty market
Responsible for prioritizing Agent’s appointments and meetings
Sold insurance to new and current clients
Education:
2003 - 2004 Macon State College Business Management in IT
12 credit hours
3.75 GPA
Dean's List
Intend to reach a PHD, will be enrolling in school at the beginning of fall
semester
Security Clearance: Active Secret
Certifications and Courses:
SBCA certified: Proper procedures for the installation of satellite systems
involving cable fabrication and routing, grounding, safety, and troubleshooting
techniques.
Network Infrastructure course: Procedures for establishing network layout to
efficiently meet demands of users by defining IP addressing needs with subnets
using VLSM, then installing the proper equipment to meet those needs with Cisco
switches and routers by configuring the routing protocols and ports. Planning
for secure communications over an IP network using TACLANE equipment. |
