Nisaa1295@yahoo.com


PROFESSIONAL OBJECTIVE:
Seeking to join a company where I can continue to build on a strong career in
Project Administration.-Management, while positively impacting that business with
demonstrated skills in project delivery, Multi-tasking and Vendor Management.

PROFESSIONAL SUMMARY
	Project Managed successfully  over 200  business networks per year and 
5,000 events
	Personnel Management (teams between 3 and 35)
	Tactical Sales responsibility
	Staff development and performance – performed yearly performance
reviews and training
	Responsible for monthly client account review and analysis
	Analyzed performance and productivity data from reports and developed
(when necessary) corrective plans
	Coordinated RFP Sales response delivery
	Proven ability to lead,  while working effectively with all levels of
management
	Demonstrated ability to multi-task effectively and efficiently 
	Measured department revenue and Profit margin results
	Vendor contract negotiations and execution
	Developed Departmental Training Manual

PROJECT MANAGEMENT – CLIENT  HIGHLIGHTS

	Federal Express - Project Manager on several Special Event broadcasts
for this client.  Events included a two-way production and delivery of
transportable satellite transmissions between Federal Express Offices in US to
Brazil, United Kingdom, Germany and Kobe Japan.   Project scope was very
fluid.-yet, project was delivered on time and within budget.

	Harrah’s Hotels – Delivered several” Year-end” sales broadcasts to over
45 domestic hotel sites across America. Determined production companies, Hotel
sites and vendors.  Revenue over 300K. Broadcasts were also received by over 150
company offices.  Coordinated all productions elements with hotel vendors,
Telephone –Fiber companies and productions trucks
.  
	Eli Lilly Pharmaceuticals Company – Project managed monthly
international and domestic transmissions to multiple international locations to
over 60 domestic sites.  Most transmissions for client required managing
international and domestic vendors, multiple time zones coordination and very
conservative timelines.  Clients broadcasts were mission-critical.

	The Jerry Lewis MDA Telethon – For several years, Project Managed this
major broadcast television event with several project teams.  Scheduled over 72
hours of satellite hours, 8 satellites. Negotiated service agreements with over
35 vendors in multiple cities; coordinated all logistics from home location. 
Managed team of 4 network Coordinators.  Events were delivered within time
deadlines, and within scope and budget. 

	PROFESSIONAL EXPERIENCE
Convergent Media Systems Inc. Alpharetta, Georgia

Project Manager Special Events – Client Services  (2000-October, 2008)
•	Identified scope of projects determining client requirements and delivery
plan.
•	Designed creative transmission paths, and resources for project management
•	Operated and delivered within time constraints 
•	Monitored costs during project and delivered within cost parameters
•	Provided creative solutions to project scope issues
•	Trained and directed staff of 3 project coordinators
•	Organized and directed creative resources to implement client plans and
requirements 
•	Maintained on-going high level contacts with Account Managers
•	Ability to identify new market trends in domestic and international
transmission markets
•	Negotiated and processed contract renewals with vendors
•	Researched and recommended new business opportunities to upper management
•	Produced over 200 successful events per calendar year
•	Coordinated with Account Management creative solutions per client
requirements
•	Partnered with sales team in RFP response delivery
•	Managed departmental budget/invoice/ and billing processes

Supervisor Traffic- Operations - (1993-2000)
•	Management responsibility for Clients Services (Call Center Network
operations)
•	Responsibility for support staff hiring and terminations (Call Center staff)
•	Indentified  and contracted with staffing vendors
•	Interfaced with Senior Management on departmental staffing issues
•	Advocated for and developed methods of value-added client services
•	Indentified and made recommendations in critical areas of staffing
deficiencies
•	Responsible for approval of department invoice processes and approvals
•	Participated in on-going projects focused on call center application,
development and system improvements.
•	Support staff  hire, termination and compensation responsibility
•	Monitored with Human Resources, current/changing labor laws and personnel
regulations where applicable for the Client Services Team.  
•	Participated in generating Customer Service  (Call Center) Satisfaction
Reports

Network Coordinator - (1986-1993)
•	Coordinated and managed day-of-air events
•	Monitored day of air events with Control Center Technical Team
•	Scheduled  transmission services fiber, satellite and transportable satellite
trucks
•	Provided client with clear transmission path designs based on project
requirements
•	Contributed to the development of scheduling data system (ORBIT)
•	Redesigned client transmission schedules and reports t
•	Prepared monthly client invoices totaling over 500K per month
•	Produced account costs/revenue reports monthly
•	Organized and maintained Operational databases – produced reports for other
project teams
•	Attended trade shows and marketing opportunities
•	Relationship accountability with internal/external clients and vendors

Education     	Herbert Lehman College - New York City 
                       	Area of Study:  Major: Mass Communication - Minor:
Journalism

		Elizabeth Seton College (IONA) – Yonkers, New York (
		Area of Study:  Business Administration

		Mary Mount Manhattan College – (1 semester) New York City
		Area of Study:  Marketing
				 	
Certification	STI Knowledge Enterprise Support Solutions
		(Certified Communications Professional) 2005


Professional Associations
		Society for Human Resource Management (SHRM) - 2008

Skills	Excellent written and verbal Communication Skills; proficient in MS
Office, Excel, PowerPoint, Great Plains, Clarify, Orbit

Associations	Dekalb County, Georgia CASA (Court Appointed Special 					Advocate)
for Abused Children (Current)