Sr. Administrative Professional with Dewberry & Davis, LLC serving the
Southeastern Hazard Engineering Services Division, to include; Atlanta,Tampa
Florida, Louisianna, and Charlotte North Carolina offices.
This position requires serving as a central point of contact with other
departments and external constituencies in the resolution of a variety of
day-to-day matters concerning the department. Provide high-level administrative
support by coordinating with accounting department to reconcile monthly AP/AR
invoices, performing vendor registrations, conducting research, preparing
statistical reports, handling information requests, and performing clerical
functions such as preparing correspondence, receiving visitors, arranging
conference calls, and scheduling meetings.
Performances of general clerical duties include but are not limited to
photocopying, faxing, answer telephones, and transfer to appropriate staff
member. Management of hard copy and electronic filing systems, signing for and
distributing UPS/Fed Ex packages, Research, price, purchase office furniture, AV
equipment, and supplies. Coordinate and maintain records for staff office space,
phones, and office keys. Setup and coordinate meetings and conferences. Collect
and maintain PC inventory. Support staff in assigned project based work.
Coordinate the department’s staff training and development program, and assist
marketing coordinator with proposals.
This role requires flexibility, excellent interpersonal skills, project
coordination experience, and the ability to work well with all levels of internal
management and staff, as well as outside clients and vendors.
SELECTED EXPERIENCE
Dewberry & Davis, LLC, Fairfax VA., Water Resources Division,
Sr. Administrative Assistant.
Key responsibilities included providing principal support to Senior Associate
responsible for 25 water resource engineers; composing correspondence on
administrative matters and general office policies for supervisor’s approval;
preparing materials needed for conferences, appointments, meetings, telephone
calls, and travel. Working within JD Edwards, our corporate project account
system daily; assigning project numbers, contract set-up and revisions, and time
transfers. Responsible for managing division accounts receivable, accounts
payable and monthly project deliverables for $3M Virginia Department of
Transportation (VDOT) project.
Dewberry & Davis, LLC, Fairfax VA., Corporate Marketing Department, Executive
Assistant to Director of Strategic Planning & Marketing, Sr. Administrative
Assistance to Marketing Manager, Corporate Communications Manager, Corporate
Marketing Systems Manager, and Proposal Specialists.
General administrative duties included managing department calendar, answering
telephones, mail distribution, maintaining departmental phone list, managing and
ordered equipment / supplies. Developed and maintained an administrative SOP
manual. Coordinated conference calls, WebEx, conference room schedule and
catering services as requested. Organized and maintained library as well as
managed library proposal storage and retrieval. Processed expense reports, and
managed and scheduled corporate-wide AV equipment.
Assisted Strategic Planning & Marketing Director with managing calendar,
screened calls, made travel and meeting arrangements, prepared reports and
financial data. Assisted Director and Corporate Management Team in maintaining a
comprehensive corporate sales report. Designed and developed the Excel formula
compilations and charts reflecting corporate wide sales. Responsible for
gathering the necessary financial data from each department and compiling it into
a separate company wide report presented monthly to the Executive Committee and
the Board of Directors. Researched and investigate information to enable
strategic decision-making.
Assisted Marketing Manager with staff meeting coordination initiated and
facilitated monthly team building exercises, monitoring proposal development and
schedule, and other general duties as assigned.
Assisted Corporate Communications Manager with taking, filling and shipping
orders for corporate brochures and newsletters, fulfilled orders corporate-wide
for all branded materials, file management of project photos, assisted with
research and updates of corporate-wide client mailing lists. Assisted with trade
show and event planning, creating or updating presentation software files, and
communicating with external creative service providers
Assisted Corporate Marketing Systems Manager develop Deltek/Vision database.
Added new and inactivated terminated employees updated professional registrations
and affiliations, added or modified resumes, added or modified project
descriptions, and managed Subconsultant database. Prepared summaries and replied
to inquiries, selecting relevant information from a variety of sources and
advised subordinate offices on new corporate procedures and standards.
Assisted Proposal Specialists with; word processing, proofreading proposal
drafts, editing, printing, collating, binding, and shipping proposal hard copies
under tight deadlines. Reviewed proposals-in-production to ensure compliance with
RFP requirements, completed on-line vendor registration as required, assisted
with developing Statement of Qualifications packets, assisted in the coordination
of proposal schedules, mailings, collateral materials, and related items.
Fulton & Associates, Inc., Fairfax, VA. Executive Assistant to CEO, Office
Manager, Human Resources Coordinator, Quality Assurance Analyst, Project
Coordinator, Accounts Receivable, and Accounts Payable Manager.
Managed CEO’s calendar; incoming calls, contact list and travel arrangements,
assisted with day-to-day operations.
Managed and coordinated housekeeping and maintenance requirements. Managed and
coordinated reconstruction of office suite to maximize space, including wall
demolition, acquisition, and construction of cubicles, construction of server
closet, coordination of data/voice line drops, installation of office suite
security system. Ordered and maintained office supplies, computer equipment,
business machines, and furniture.
Created and managed employee payroll and benefits database with MS Excel, worked
with payroll company representative to ensure timely distribution of bi-weekly
paychecks. Managed all new hire and INS documentation; authored all company job
descriptions, employment ads, offer letters, and separation notices. Developed
and facilitated new hire orientation sessions and welcome packets. Managed and
maintained all employee personnel records. Created and managed consulting
agreements and accounts in accordance with Virginia employment laws. Co-authored
and implemented employee handbook, telecommuting policy, and various standard
operating procedures.
Evaluated software development procedures and tested software for Quality
Assurance. The Quality Assurance Analyst’s role was to develop and or review
quality assurance standards and measures for the information technology services
within the organization. Gathered and analyzed data in support of business cases,
proposed projects, and systems requirements. This included reviewing test plans
and scripts for tracking defects and fixes in product development, software
application development, information systems, and operations systems by applying
analytical and problem-solving skills to help validate IT processes.
Coordinated project team meetings, produced meeting minutes, and posted minutes
on designated client web site. Created Power Point presentations, with voice over
as needed. Managed contract deliverable production; including binding hard
copies, electronic submission to client, maintaining and updating deliverables
schedule. Produced and distributed internal weekly and monthly status reports.
Maintained AP / AR files; reviewed for accuracy and approved all AP / AR
transactions. Ensured timely payments of vendor invoices, employee expense
vouchers, and maintained accurate records. Managed collection activities such as
sending follow-up inquiries, negotiating with past due accounts, and referring
accounts to collection agencies.
CACI Technologies Inc., Ft. Belvoir, VA., Administrative Supervisor. Under
contract to the US Army Special Operations Command (USASOC) / Ground Applications
Project Office (GAPO), responsibilities included performing clerical and
administrative assignments requiring TS clearance. Facilitated and managed weekly
staff calls for U. S. Army personnel within the command.
Generated bi-weekly customer reports and processed procurements. Received and
archived operational correspondence and electronic messages through Desktop
Interface AUTODIN Host (DINAH). Prepared reports and presentation materials as
needed. Other administrative support functions as assigned.
Battelle Memorial Institute, Arlington, VA., Conference Coordinator /
Administrative Assistant. Supervised, and trained receptionists on PBX multi-line
telephones, faxing and FedEx procedure, client relations protocol, assigned daily
duties and schedules. Reconciled and obtained appropriate approvals for all
bills, travel, expense reports, purchase requisitions, and purchase orders.
Managed corporate purchasing card account and reconciled monthly statements.
Developed electronic conference request forms and Managed all conference request
using Outlook. Arranged for catering services, and supervised daily set-up and
clean up of all conferences, kitchens, and breakout rooms including Audio Visual
equipment. Developed a supply room for each suite, organized and labeled all
supply shelves for easy access and re-ordering.
Ordered and maintained inventory of all office supplies, equipment, and
furniture for three suites and submitted monthly expenditure reports. Operated
and performed minor maintenance of office equipment or arranged for service
calls. Managed postage meter account, received, sorted, processed, screened, and
routed mail to appropriate parties. Maintained AP/AR files to include sorting,
filing, retrieving data, and entering data into various computer programs.
Assisted in the opening of office space in Ft. Leonardwood, MO, including
coordination of telephone, modem, and utility services. Coordinated and purchased
all office equipment, supplies, furniture, appliances, and Audio Visual
equipment. Coordinated maintenance services, security system installation, and
parking assignments.
Georgetown Ministry Center, Washington, DC., Homeless Outreach / Case Manager,
under contract with Americorp National Service, Volunteers in Service to America
(VISTA).
Engaged homeless clients to assess level and desire of assistance. Developed a
caseload of 28 homeless men and advocated on their behalf for drug
rehabilitation, mental health, shelter, medical and legal services. Determined
eligibility and assisted clients completing employment, educational and state aid
applications for SSI, VA, and AFDC. Developed and maintained database to track
client needs, services, and progress. Regularly cross-referenced database with
local agencies to identify laps or gaps in services used by homeless clients.
Spear-headed a community action group consisting of Georgetown residents and
merchants such as Starbucks, The Gap, Bath, Beauty and Beyond, District 2 Police
Department and the homeowners association to contribute bag lunches, clothing,
blankets, and toiletries daily to the church for distribution to the homeless
community. In conjunction with the staff at Bath, Beauty and Beyond, spearheaded
a weekly out reach sandwich patrol to identify, monitor, and win the confidence
of those reluctant to accept assistance.
Assisted District 2 Police convey panhandling laws and identifying homeless
camps. Attended weekly meetings with District 2 police to exchange information on
the location of individuals within the homeless community and contributed to
their sensitivity training for new officers by explaining some of the mental
health issues and habits of the homeless.
Rode with Washington D.C. Emergency Psychiatric Response Division one evening a
month to take census, distribute blankets, food, and medical aid. Assisted St.
Elizabeth’s Hospital, Director Bob Thompson with patient integration. From a
caseload of 28 men, nine were successful in obtaining permanent housing and full
time employment during my service.
Telephone Access, Inc. Arlington, VA. Telecommunications Supervisor. Monitored
and evaluated phone operator projects in the Membership Services Department,
using Televac and listening devices to insure quality customer service. Provided
operator call sheets according to time zones. Conducted weekly staff meetings and
training as needed. Answered routine requests for information, reconciled
customer complaints, researched delinquent accounts, and compiled data for weekly
project status reports. Developed an employee incentive program allowing our
division to exceed company quotas for eleven consecutive months
B& J’s Carryout, Accokeek, MD. Manager. Implemented creative ways to interact
with and meet the needs of our customers by creating a menu suggestion of the
week, combination meals, daily specials, and coupons. Supervised kitchen
personnel and ensured compliance to health and safety codes. Trained new staff
and evaluated their performance. Managed cold/dry inventory and ordered as
needed. Assisted owner with the bookkeeping, menu selections, and building
maintenance. Managed menu specials, food preparation, clean up, and employee work
schedules. Reconciled tills nightly and did bank drops.
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