John Panzenhagen
P.O. Box 142195
Fayetteville, GA 30214
Home (678) 438-7411
E-mail john@home-techcomputers.com
Objective
To secure a position where I can use my expertise in systems design,
development, implementation and support to help a company advance its business
objectives.
Technical Skills
Hardware Programming Languages
S/34 5 Years RPG/II 18 Years
S/36 8 Years OCL 18 Years
S/38 6 Years RPG/III/400 14 Years
AS/400 iSeries 9 Years RPG/IV/LE 2 Years
Personal Computers 26 Years CL 14 Years
Apple Macintosh 1 1/2 Years COBOL 3 Years
Lotus Script 1 Year
Operating Systems Visual Basic 4 Years
OS/400 9 Years SQL 6 Years
Novell Netware 2 Years Lotus Domino 2 Years
Windows 11 Years
OS X 1 1/2 Years
Networking Support 11 Years
Other Skills
* Project management
* System analysis & design
* Application development and implementation
* End User training
* Technical training
* Technical support
* Network Implementation/Administration/Security
* PC Packages
* Excel
* Word
* Visio
* PowerPoint
* Outlook
* MS Access
Education
New Jersey Institute of Technology
Bachelor of Science in Computer and Information Sciences
Minor in Industrial Engineering (Marketing)
May 1987 GPA 3.1
Liberty Baptist Theological Seminary
Master of Arts in Religion
Specialized in Christian Education
May 2003 Cum Laude
* IBM Seminars, Skill Path Seminars, Clayton State College – C++ Programming
Work Experience
January 2008 – Present Home-Tech Computer Services
Consulting/IT Support
Owner/Consultant
Provided programming and technical resources for small to medium sized
companies. Supply residential support, installation and training services.
Support hardware, networking, and PC applications.
September 2006 – January 2008 AIS Computers – Fayetteville, GA
Consulting/IT Support
Manager of Professional Services
February 2008 – January 2008: Worked with the president of the company to
develop a Professional Services practice. Formalized procedures and policies for
customer management, resource tracking, and project reporting. Performed
consulting for customers to align technology with business needs.
Project Manager/Consultant
September 2006 – February 2007: Worked with customers to identify needs and then
develop and implement solutions. Lead team to provide ongoing support. Worked
with contractors and internal resources to staff projects.
January 2002 – August 2006 Home-Tech Computer Services
Consulting/IT Support
Owner/Consultant
Provided programming and technical resources for small to medium sized
companies. Supply residential support, installation and training services.
Support hardware, networking, PC applications and AS/400 applications.
May 1999 – December 2001 Super Discount Markets,Inc.,Lithia Springs, GA
T/A Cub Foods
Supermarket
Director of Information Systems
Provided strategic and tactical direction for the I/T initiatives of the
corporation. Performed custom programming on AS/400 and Lotus Domino.
Programmed, supported and administered Infinium Financial Suite consisting of
human resources/payroll, general ledger, payables ledger and fixed assets. Also
programmed and supported proprietary Supermarket back office software on AS/400.
August 1997 – May 1999 Bugle Boy Industries - Stockbridge, Georgia
Apparel Distribution
Sr. Programmer/Analyst
Support an outbound implementation of PkMS distribution software on AS/400.
Enhance and troubleshoot the base package while designing and implementing wrap
around systems. Lead technical resource on design and testing of PkMS inbound.
Sole support responsibility for all local AS/400 programming functions. Develop
training procedures and materials. Troubleshoot interfaces and operations with
automated distribution hardware; Bushmann conveyors, RTS picking systems.
September 1992 – August 1997 CD Group, Inc. - Norcross, Georgia
IT Consulting
Manager of Application Services
October 1996 – August 1997: Managed a staff of 7 AS/400 programmer/analysts.
Developed a strategy for the implementation of new technologies. Projects
managed include software reengineering for a telemarketing firm, development of
an impact analysis tool for the year 2000 and year 2000 compliance projects.
Project Leader
October 1994 - October 1996: Responsible for all phases of a project. Led large
AS/400 design, programming, implementation and conversion projects. Worked with
external customers to determine system requirements and design specifications.
Consultant
September 1992 - October 1994: Worked on a team as well as independently
providing analysis, design and programming services to external customers on IBM
midrange systems in RPG. Performed internal and external training. Helped
develop internal and customer programming standards.
February 1990 - September 1992 Alexander-Seewald Co. - Atlanta, GA
Auto Parts Wholesaler/Distributor
Sr. Programmer/Analyst
Lead programmer responsible for application development & design on System 38.
Supported and enhanced existing custom systems as well as developed new
applications.
October 1988 - February 1990 CISCORP / Gross, Collins & Cress - Atlanta, GA
Carpet Manufacturing / Public Accounting
Programmer/Analyst
Provide analysis and programming in a software development environment for
System 36 and System 38. Provided consulting services in conjunction with the
accounting firm. Responsibilities included development, implementation, training
and support of manufacturing, distribution and accounting software.
August 1987 - October 1988 FormFlex Foundations, Inc. - Saddlebrook, NJ
Apparel Manufacturing
Jr. Programmer/Analyst - Programmer/Analyst
Provide analysis and programming in a custom programming shop for System 38.
Performed operational roles as well as coding from specifications developed by
the DP Manager. Performed analysis and design for additional enhancements.
September 1983 - August 1987 Excelsior Panbro Companies, Inc. - Paramus, NJ
Food Retail/Supermarket
Programmer-In-Training - Programmer/Analyst
Provided support, development and enhancement of existing and new System 34 and
PC applications. Worked independently, conducting user interviews, prototypes,
testing, implementation and training.
Honors & Societies
* Member Omicron Delta Kappa
* National Finalist: Delta Epsilon Chi Marketing Competitions
* President Leadership Council
* Eagle Scout
* Delhaize Le Lion Oracle II participant
* Black Belt Kukiwon & Sam Chong Sa Tae Kwon Do
Other Activities
* Fishing, Reading, Gardening, Tae Kwon Do
* Raising 3 kids
* Adult Bible Fellowship Teacher
References
* Furnished upon request.
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