Summary of Qualifications:
Operating Systems:
LINUX, UNIX, Windows NT Server, Windows 95/98/2000/XP, Novell
Software:
HTML, Shell Scripting, SQL, Progress Relational Database v7, v8, v9, PERL,
VB.NET, ASP.NET, IIS, Progress 4GL, BASH, Webspeed, Tomcat, Dreamweaver,
Frontpage, SYMIX, EDI, Hot Metal Pro, IIS, COBOL, Visio, Backup Exec, Crystal
Reports, WebTrends, Adobe Acrobat, PC Anywhere, CITRIX
Industry Experience:
Healthcare 2 years
Finance 2 years
Manufacturing 3 years
Insurance 5 years
Software 3 years
Job Functions:
Programmer Analyst Developer
Administrator Web Designer Trainer
Systems Administrator Report Writer Supervisor
Network Administrator EDI Analyst Web Developer
Professional Experience:
AM Trust ( formerly The Covenant Group ) 2007 Present
Software Developer
Responsible for the overall maintenance, development and support of company
database and software application.
Design, develop and test programs for workers compensation software.
Responsible for converting new clients data into existing software by
developing programs relating to their unique data.
Troubleshoot existing software and add enhancements to programs.
ClickFox 2004 - 2007
Application Engineer
Analyze client data, system documentation and business objectives to gain
understanding of clients IVR, web sites and wireless applications. This
includes identifying data gaps, level of data granularity, and appropriate data
translation strategies.
Modify company web site and design customers information pages using HTML.
Develop log file translation specifications and designs.
Develop log file translation and model to comply with functional and technical
standards using PERL,
Maintain client data, documentation and model repositories according to
standards.
Write and modify LINUX shell scripts to automate in-house procedures.
Configure in-house software to represent user behavior based on customers
converted data logs.
Provide professional consulting to clients regarding logging design and
logging issues.
Develop and implement test plans for new releases of software.
Setup and configure laptops with customers data for client interaction.
The Covenant Group 1999 - 2003
Programmer/Analyst
Design and develop in-house application for group health insurance using
Progress v9. Duties: gathering specifications from users on functionality of
existing system, assisting in setting up relational database, designing table
structure, converting data from COBOL system into new system, writing, testing
and implementing programs, creating database tables when needed, writing reports
using Report Builder.
Analyze, interpret, extract, and manipulate data from previous TPA to current
system using 4GL programming, data conversion software and MS Access.
Research and recommend software for IVR system for group health insurance.
Duties: working with consultant to install and implement hardware and TADA
software on NT server, designing and developing scripts to interact with
database.
Develop software programs for workers compensation insurance using Progress v8
and v9. Duties: assigned projects, working with users to gather specifications,
writing, testing and implementing programs, creating database tables when needed,
writing reports using Report Builder, update applications to interface with
Windows 2000.
Develop reports for internet system application using Crystal Reports and
SQL.
Resolve software and hardware issues relating to application. Duties:
debugging programs, resolving printing and connectivity issues, working with
hardware department resolving issues concerning Windows 95/98/2000 and Progress
database.
WIKA Instrument Corporation
Systems Administrator 1996 - 1999
Supervisor for the Information Systems Department for manufacturing company.
Supervise 3 employees, assign and monitor projects, train new employees, evaluate
and recommend hardware and software, analyze and improve department procedures.
Developed IVR system for inventory lookup. Duties: designing and developing
scripts to interact with database to provide inventory status on manufacturing
parts.
UNIX, NT, Novell Administration: Install and monitor 5 NT 4.0 servers
Install hard drives, patches, add users and groups, setup e-mail for users,
responsible for system backup. DG/UX UNIX wrote scripts using C shell for
backups and maintenance on servers, added cron jobs for executing reports and
maintenance programs, add users, printers, monitor system using remote process
monitor, responsible for system backup. Novell responsible for backup using
Backup Exec.
Responsible for Progress database maintenance on UNIX server. Duties: dump
and loads, index rebuilds, backup using cron commands to DAT tape drive.
Responsible for developing and maintaining the bar coding equipment and
software for the manufacturing plant.
Website development: Upgrade to IIS 4.0, redesign web site, improve
functionality and make changes to existing pages using Frontpage. Develop
queries and pages for website using Webspeed that provided inventory lookups for
customers and sales representatives.
Responsible for level 3 support of hardware and software for end users.
Repair and setup computers, including laptops. Add network cards, video cards,
and hard drives. Install new software.
Write new programs to be used with existing SYMIX applications using Progress
v7. Write reports for planning, accounting, engineering, and general
manufacturing departments as needed using the 4GL.
Maintain EDI system using Harbinger software. Wrote programs to import data
directly into our manufacturing system. Wrote programs to export data into
Harbinger software for transmit. Responsible for maintaining Ansi standard for
all programs.
Assist MIS Director with projects including setting up UNIX server for
Progress application. Provide system administration to UNIX, Novell and NT,
assist with Progress programming for end users.
Assisting in the redesign of the network for the company.
PC and laptop troubleshooting and repair. New user setup of PCs and laptops
for UNIX, NT and Novell, install and upgrade hardware and software. Maintain
Electronic Data Interchange computer for customers. Maintain e-mail and internet
access. Maintain voice mail for customers including interactive inventory
lookup. Provide end user support on hardware and software. Maintain backup for
all operating systems.
Develop training materials and taught classes for internet, software and email
usage.
CFI Proservices/Microbilt 1994 1996
Application Specialist
Programming for banking institutions: Develop enhancements to existing
programs and fix bugs relating to teller and new accounts applications.
Implement software releases relating to host specifications. Project leader for
yearly software releases including supervising 2 people and developing
timelines.
Troubleshoot and resolve connectivity problems to host systems using emulation
packages. Troubleshoot and resolve problems relating to networks, hardware,
software, host and gateway communication. Assist other employees in software
projects.
Teach training classes on coding and product usage. Train new employees on
software and department procedures.
Education:
Kennesaw State College, Bachelors of Science Information System 1993
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